Cafe Sierra at Hilton Universal City

Name: Cafe Sierra at Hilton Universal City
Address: 555 Universal Hollywood Dr, Universal City, CA, United States, 91608
Telephone: (818) 509-2030
Price range: $50 and over
Rating: 4.4

4.4 (1767)

$50 and over

Seafood

555 Universal Hollywood Dr, Universal City, CA 91608

Make a reservation

2 people

Jun 24, 2025

9:30 PM

Booked 18 times today

About this restaurant

Good for special occasions

Los Angeles’ ultimate seafood & prime rib buffet featuring high quality and locally sourced selections of seafood paired with a multi-cultural feast inspired by flavors from around the world.

Enjoy all you can eat king crab legs, steamed lobster, oysters, shrimp, roasted duck, prime rib, filet, sushi, and bottomless beer/wine sips!

We are a no tipping establishment. A 15% mandatory facility fee will be added to your total bill. The facility fee is not a gratuity and is subject to applicable taxes in accordance with state law. It is used to fund administrative costs to sustain the overall operations of our business.

Additional information

Dining style
Casual Dining
Price
$50 and over
Cuisines
Seafood, Asian
Hours of operation
Fri–Sun 5:00 pm–10:00 pm Sat, Sun 11:00 am–3:00 pm
Phone number
(818) 509-2030
Website
http://www.cafesierrahilton.com/
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Plan any special occasion at the Hilton Los Angeles/Universal City hotel. This stunning venue in the heart of the entertainment capital of Los Angeles will transform any occasion into an unforgettable event. From intimate gatherings to large galas, our flexible 16,000 sq. ft. ballroom can accommodate all needs.
Private party facilities
Los Angeles’ ultimate Seafood + Prime Rib Buffet located inside the Hilton Los Angeles/Universal City hotel. Featuring high quality and locally sourced selections of seafood paired with a multi-cultural feast inspired by flavors from around the world.
Private party contact
Elbe Chu-Peterson: (818) 509-2067

Location
555 Universal Hollywood Dr, Universal City, CA 91608
Neighborhood
Universal City
Cross street
Lankershim Blvd.
Parking details
$12+Tax self-parking $18+tax Valet parking (for non-hotel guests with a maximum of 3 hours)
Public transit
Universal City Metro Station. Universal Studios Shuttle Available from Metro Station.
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gender Neutral Restroom, Non-Smoking, Private Room, Wheelchair Access, Wine

Private dining

Popular dishes

What 1,767 people are saying

Cafe Sierra at Hilton Universal City reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4

4.4 based on recent ratings

4.3Food
4.5Service
4.2Ambience
3.8Value

Noise • Moderate

Loved For

San Fernando Valley
Hot spot
San Fernando Valley
Most Booked 1000-Point Tables

Review summary

AI-generated from verified diner reviews

Cafe Sierra offers an "amazing seafood selection" with fresh lobster, crab legs, and sushi, complemented by "excellent service" and "friendly staff." Guests appreciate the "inviting atmosphere" and "live music," making it ideal for special occasions. However, some find the "facility charge" and parking fees unexpected, detracting from the overall experience.

1,767 Reviews

T
Tif VIP
Los Angeles34 reviews
5.0
Dined on March 16, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Went for dinner to celebrate two birthdays. It was a little warm inside as we sat by the carving station. The food was great, my family enjoyed the shellfish. I loves the mashed potatoes and beef selection along with the pasta station. I am not a big dessert person, but the desserts were AMAZING! There was a chocolate mousse cake and I think either a tres leches or tiramisu cake that was so yummy! The potstickers and dumplings were delish too, wish there was a sauce for them though. Jason was our server again(we had him for mother’s day) he was great! And all of the staff was lovely. I would go back, but maybe during brunch.
Cafe Sierra at Hilton Universal CityResponded on March 17, 2025
Thank you for celebrating with us! We're glad you enjoyed the food, especially the desserts. We appreciate the feedback about the temperature and sauce. Jason and our team are delighted you felt well taken care of. We hope to welcome you back for brunch! The Cafe Sierra Team
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OT
OpenTable Diner
Los Angeles1 review
3.0
Dined on March 10, 2025
1. Overall 3
2. Food 5
3. Service 5
4. Ambience 5
Michael was attentive and quick with his service! Great energy, friendly service, and overall just a great experience. The only issue I had was me calling in advance on 3 different occasions speaking to Jared, plus two different women to verify the team member discount. I asked if it is only covered for the amount of people on the room or the whole bill. I was told 3 times the whole bill will be 50% off as a team member with a room reservation. When we received the billed I was informed only 6 people are covered… so I think that is something that needs to be communicated to the team. Again, I called 3 different times and spoke to 3 different people giving me the same information. 50% off for AYCE seafood is still a great deal though. We will still be back and hoping to see Michael again! (:
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T
Thuy VIP
Los Angeles3 reviews
1.0
Dined on March 8, 2025
1. Overall 1
2. Food 1
3. Service 3
4. Ambience 2
Horrible buffet. Don’t waste your money here. The food was terrible and looks like it has been sitting out all day. The lobster thermador was salty and the color of the lobster meat was gray looking. For $109 per person you would think they provide better food. Never would I come back here. Very disappointed.
1 person found this helpful
A
Angelica
Los Angeles1 review
3.0
Dined on March 8, 2025
1. Overall 3
2. Food 2
3. Service 3
4. Ambience 3
Overated for the price! Food was cold when needed to be hot, the cold food was semi-warm. Lobster was chewy. The mac n cheese was good. To bee very honest, ive had better food at other , not gonna name, buffet resturants. I assumed that it was going to be nice and intimate! Nope, it was regular and seats to close to others. It was the birthday persons choice because of the IG post, but they lied. We were all so excited to taste good food. The good thing that came from spending $1400.00 for 7 people was the company of the people in our group. Not worth it at this price.
1 person found this helpful
M
Missy VIP
Seattle / Eastern Washington8 reviews
2.0
Dined on March 3, 2025
1. Overall 2
2. Food 2
3. Service 4
4. Ambience 4
We came in for an 8 pm reservation and it started off with a rude hostess who after verifying our reservation asked us if we realized how much the buffet cost… really? After confirming we know the cost she then seated us. Our waitress was great and explained the buffet and drink options including however we opted to order cocktails which were delivered quickly and tasted great so kudos to the bartender as well. Now for the food - my husband is the seafood fan and we are from Washington state which has great seafood. I am not a fan and was here for his experience and the non seafood dishes. The seafood- he started with a lobster (overcooked) and snow crab legs (excellent) also the melted butter had an off taste and had a bit of a brown tint and we assumed it had been sitting there all evening and had a burnt flavor. His seafood go went downhill from here with the cold seafood where everything was watery and overcooked. He finished main course with a prime rib slice from the meat station which was excellent and some overcooked king crab claws. On to dessert for him with a crème brûlée that obviously had been sitting for too long that the sugar on top was no longer crisp but a soggy mess and the custard was not good. Now to my experience- I grabbed a plate and picked up a small portion of multiple items to see what I wanted more of. The angry mac and cheese was average but was just slightly warm the pork belly was good and the Parker rolls were great. The carrots were really good and the only thing that I went back for seconds on. I was super excited to see the Asian choices but that ended pretty quick when I bit into a pot sticker and it was so dried out we wondered if it was from the day before. Everything else I tried from the main dishes had obviously been sitting for too long and should have been replaced with fresh servings. I also found the desserts old and unappealing.
Cafe Sierra at Hilton Universal CityResponded on March 5, 2025
Thank you for taking the time to review your visit. We regret your experience fell short of expectations as this is not what we strive for. We'll address the hostess's approach and food quality issues you experienced with our team. We are glad to hear you enjoyed the cocktails and service. The Cafe Sierra Team.
1 person found this helpful
OT
OpenTable Diner
Orange County1 review
4.0
Dined on March 2, 2025
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
Worth the money based on the seafood options! Some drinks also included in the price like sangria and champagne.
Cafe Sierra at Hilton Universal CityResponded on March 3, 2025
Thank you for your 4-star review! We're delighted you enjoyed our seafood and drink selections. We appreciate your feedback and hope to welcome you back soon. The Cafe Sierra Team
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C
Christina VIP
Los Angeles16 reviews
5.0
Dined on March 1, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
My husband and I went here for our once a month cheat meal on date night. You walk into music playing and greeted by Michael our server. This is a buffet so usually you only see server to refill drinks but not Michael. He was amazing always checking on us and such an amazing person. Food was delicious and Catalina at the sushi bar was great. Best date night by far between the service and food.
Cafe Sierra at Hilton Universal CityResponded on March 3, 2025
Thank you for your wonderful review! We're thrilled you and your husband enjoyed your date night. We're delighted Michael's exceptional service and Catalina's sushi impressed you. We'll be sure to share your kind words with them. We're glad you found our buffet and atmosphere perfect for your special occasion. We look forward to welcoming you back for another fantastic experience. The Cafe Sierra Team
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M
Mary Ann
Los Angeles3 reviews
3.0
Dined on March 1, 2025
1. Overall 3
2. Food 3
3. Service 5
4. Ambience 5
We had such a great experience the first time we came, but this time it didn't seem to be worth it. Our waitress was very nice and attentive, the musician played a wonderful choice of music, but I was disappointed with the king crab legs. I had asked for a lobster and king crab legs, but the 2 tiny pieces of crab legs I was given was all dried up that I couldn't even get any meat out of it. I had to throw it away. Thr lobster, however, was really good.
Cafe Sierra at Hilton Universal CityResponded on March 3, 2025
Thank you for your feedback. We're sorry your second visit didn't meet your expectations, especially regarding the king crab legs. We apologize for the dried-out quality and the small portion size. This is not our standard, and we'll address this with our kitchen team to ensure better consistency. We're glad you enjoyed the lobster, waitress, and music. We appreciate your loyalty and hope you'll give us another chance to provide a truly exceptional experience. The Cafe Sierra Team.
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L
Lauren
Palm Springs / Palm Desert Cities5 reviews
5.0
Dined on February 23, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Fast seating, food was great even towards the end of the brunch, lots of champagne refills, birthday celebrations galore, every option of food you can think of! 10/10
Cafe Sierra at Hilton Universal CityResponded on February 25, 2025
Thank you for your feedback! We're glad you enjoyed the fast seating, food, champagne, and birthday celebrations. The Cafe Sierra Team
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J
Jimmy
Sacramento / Sacramento Valley1 review
5.0
Dined on February 22, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great customer service from staff and servers. I would recommend this restaurant
Cafe Sierra at Hilton Universal CityResponded on February 25, 2025
Thank you for highlighting out team. We are happy to see you enjoyed dining with us! The Cafe Sierra Team
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FAQs

Cafe Sierra at Hilton Universal City is rated 4.4 stars by 1767 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jun 24, 2025

9:30 PM

Booked 18 times today

Google Map for Cafe Sierra at Hilton Universal City

555 Universal Hollywood Dr, Universal City, CA 91608

Additional information

Cross street
Lankershim Blvd.
Neighborhood
Universal City
Hours of operation
Fri–Sun 5:00 pm–10:00 pm Sat, Sun 11:00 am–3:00 pm
Price
$50 and over
Cuisines
Seafood, Asian
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
$12+Tax self-parking $18+tax Valet parking (for non-hotel guests with a maximum of 3 hours)
Public transit
Universal City Metro Station. Universal Studios Shuttle Available from Metro Station.
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gender Neutral Restroom, Non-Smoking, Private Room, Wheelchair Access, Wine

Website
http://www.cafesierrahilton.com/
Phone number
(818) 509-2030
Catering
Plan any special occasion at the Hilton Los Angeles/Universal City hotel. This stunning venue in the heart of the entertainment capital of Los Angeles will transform any occasion into an unforgettable event. From intimate gatherings to large galas, our flexible 16,000 sq. ft. ballroom can accommodate all needs.
Private party facilities
Los Angeles’ ultimate Seafood + Prime Rib Buffet located inside the Hilton Los Angeles/Universal City hotel. Featuring high quality and locally sourced selections of seafood paired with a multi-cultural feast inspired by flavors from around the world.
Private party contact
Elbe Chu-Peterson: (818) 509-2067

Cafe Sierra at Hilton Universal City

Make a reservation

About this restaurant

Additional information

Private dining

Cafe Sierra

Custom inquiry

Popular dishes

Lobster

Oysters

Snow Crab Legs

Menu

What 1,767 people are saying

Overall ratings and reviews

Loved For

Review summary

FAQs

How is Cafe Sierra at Hilton Universal City restaurant rated?

Is Cafe Sierra at Hilton Universal City currently accepting reservations?

Make a reservation

Additional information