Cafe Sierra at Hilton Universal City

Cafe Sierra at Hilton Universal City​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. J

   Jennifer

   オレンジ カウンティ評価・口コミ (2)

   5.0

   本日ご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   We came here for the Mothers Day Seafood buffet. The check in process was a bit chaotic due to the crowd. Other than that, everything was great. I enjoyed the unlimited seafood
   

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2. S

   Sam

   ロサンゼルス評価・口コミ (1)

   3.0

   1日前にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 4
   4. 雰囲気 4

   On top of the already expensive bill they add something called facility change. The tip is not included. For 7 people we ended up paying 1500$ 170$ was the new facility charge! This was second time we were going there and I think it will be the last one!
   

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3. T

   Thao

   カリフォルニア州セントラルコースト評価・口コミ (1)

   1.0

   2025年4月28日にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 2
   4. 雰囲気 1

   No price published. They even added “facility fee” in there, jacked up the price so much higher. Will be no return from us
   

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4. S

   Sherry

   ハワイ評価・口コミ (1)

   5.0

   2025年4月28日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Enjoyed celebrating my birthday at cafe Cierra 😍🎊🎉🍾🍷
   

   Cafe Sierra at Hilton Universal City2025年4月29日に返信済み

   We're so glad you enjoyed celebrating at Café Cierra. We hope your special day was filled with joy, and we look forward to welcoming you back soon! The Cafe Sierra Team
   

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5. M

   Mark

   ロサンゼルス評価・口コミ (37)

   5.0

   2025年4月27日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Been coming here for years. Always terrific. Excellent selection of various foods Seafood selection is incredible. Service is spot on. Easy parking.
   

   Cafe Sierra at Hilton Universal City2025年4月28日に返信済み

   It's wonderful to hear you've enjoyed our terrific offerings and excellent service for years! We appreciate your kind words about our food and easy parking. We look forward to welcoming you back again soon! The Cafe Sierra Team
   

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6. P

   Preem

   タンパ・ウエストセントラルフロリダ評価・口コミ (5)

   2.0

   2025年4月27日にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 2
   4. 雰囲気 3

   The only good thing i liked was the seafood. Seafood was fresh and delicious. Oysters, crab legs, big shrimps, scallops, and lobsters were my fav of the night. Others such as prime ribs and duck were very dry. Very limited selections here compared to the price of $160. Every section of food was tiny. They started to clean up and put food away at 9:30 pm when we were still eating. We felt rushed. Very disappointed. The total of 2 was $401. Not worth it in my opinion based on the food selections and service we got.
   

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7. B

   Bridgette

   オレンジ カウンティ評価・口コミ (1)

   4.0

   2025年4月27日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   I’d give the experience a 8/10 the only reason it wasn’t 10/10 the whole lobsters were over cooked and I was given two king crab legs at a time which is a bit deceiving from what’s promoted on the instagram page . Lamb chops were awesome and the best sangria I’ve ever had
   

   Cafe Sierra at Hilton Universal City2025年4月28日に返信済み

   Thank you for your feedback! We're glad you enjoyed the lamb chops and sangria. We apologize the whole lobsters were overcooked and for any confusion regarding the king crab legs. We hope to earn that 10/10 on your next visit! The Cafe Sierra Team
   

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8. M

   MaryAnn

   ロサンゼルス評価・口コミ (5)

   5.0

   2025年4月13日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The food was amazing the lobster claws and shrimp were awesome. Also Korean BBQ and fresh sushi 🍣 was outstanding. The bottomless mermosa is a hit. My friends and I stayed for 3 hours and not once did we feel uncomfortable or think we had to leave. It was a wonderful afternoon.
   

   Cafe Sierra at Hilton Universal City2025年4月14日に返信済み

   We're delighted you enjoyed our seafood, BBQ, sushi, and mimosas. Creating a relaxed, enjoyable experience for our guests is our priority. We hope to welcome you and your friends back soon! The Cafe Sierra Team
   

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9. S

   Scott

   ロサンゼルス評価・口コミ (2)

   5.0

   2025年3月31日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great experience and always great food. Extra charges were unexpected but no tip balances it out. We tipped anyway because service was great.
   

   Cafe Sierra at Hilton Universal City2025年4月2日に返信済み

   Thank you for the wonderful review! We're so glad you enjoyed the food and service. The Cafe Sierra Team
   

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10. J

    Julie

    オレンジ カウンティ評価・口コミ (1)

    5.0

    2025年3月30日にご来店

    1. 総合評価 5
    2. 料理 4
    3. サービス 4
    4. 雰囲気 4

    The experience was great as always. Maybe I came at a busy time because my empty plates and drinks were unfilled. The service redeemed at the end. Inconsistent from the very last experience. I was celebrating a birthday and the server joined in. He had an amazing voice. The food was overall good. Some was over cooked but not a deal breaker. It is a no tip facility. But a facility charge does get added on the bill at the end. Something to note for next time.
    

    Cafe Sierra at Hilton Universal City2025年4月4日に返信済み

    Thank you for your feedback. We're glad you enjoyed your overall experience and the server made your birthday special. We apologize for the inconsistencies you experienced and will address this to ensure a smoother experience next time. The Cafe Sierra Team
    

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