Cafe Portofino - Marriott Kauai

4.1
1014 Reviews
$31 to $50
Italian
Authentic Northern Italian fare, also specializing in seafood and steaks. Cafe Portofino is a beautiful upscale restaurant overlooking the ocean located at the Royal Sonesta Resort. Please come and enjoy our award wining cuisine and breathtaking views.

Please note, all seating is first come, first served- no special seating requests can be honored. For parties over 6, online reservations are not accepted, please call the main number. Pizza is not currently available.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1014 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.0
service
4.4
ambience
3.9
value
Noise · Quiet
70% of people would recommend it to a friend
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RA
ReynaldoA
Los Angeles
4 reviews
Dined on July 27, 2021
Overall5food5service5ambience5

Great outdoor location overlooking the beach

OT
OpenTable Diner
Los Angeles
1 review
Dined on July 26, 2021
Overall5food5service5ambience5

Excellent food, service and view!!

QL
QuintonL
San Antonio
5 reviews
Dined on July 22, 2021
Overall4food4service5ambience5

We were seated immediately upon arrival, no wait. We had an ocean view table. The waitress was very friendly and knowledgeable regarding menu items. Unfortunately, they were out of cannelloni, but all our entrees were excellent. I would recommend this restaurant during your stay on Kauai.

JP
JamesP
Las Vegas
9 reviews
Dined on July 22, 2021
Overall5food5service5ambience5

Great food and service

LW
LiveWellEatWell
Washington DC
4 reviews
Dined on July 18, 2021
Overall1food1service1ambience3

Although we had a reservation, we were the table that everyone forgot about. We didn’t get water until after our wine came - instead of getting water glasses like everyone else, we received beer glasses to pour our water in. No other table had beer glasses to pour their $5 water into but us. We had to remind staff several times just to get the included bread for the table - which came out along with our entrees about 45 minutes into our service. Several other tables around us got more prompt and attentive service. My “fresh” fish of the day was drowned in reheated piccata sauce that had no life left in it - just tasted like butter and cream instead of the bright sauce it’s supposed to be. The vegetables were clearly microwaved. We were made to feel like an afterthought by the service staff, and the kitchen followed suit. A pleasant dinner on the beach on our honeymoon is what we were expecting, but instead we paid a lot of money to walk out feeling disappointed and deflated.

CH
vipChristopherH
Phoenix
4 reviews
Dined on July 16, 2021
Overall4food4service4ambience4

It's Kauai, what can you say? Food was ok, location and view was AMAZING!! but lower your expectations for anything to be really good. They satisfy your craving for whatever it was that sounded good but it's a destination so keep your expectations low and you won't be disappointed. Go early to catch the sunset over the bay.

T
Toocoolforschool
New England
6 reviews
Dined on July 14, 2021
Overall5food5service4ambience4

Lovely spot! Great food!

AL
vipAlwaysLoveThisPlace
Dallas
18 reviews
Dined on July 14, 2021
Overall5food5service5ambience5

Thankful for a wonderful time

Been 15 years between visits and still amazing.

Loved it! Thank you

c
vipcnewport
Washington DC
9 reviews
Dined on July 12, 2021
Overall3food5service3ambience5

Very good food, but they were very clearly horribly understaffed. Looking forward to visiting again when things are closer to normal.

OT
OpenTable Diner
San Francisco
1 review
Dined on July 8, 2021
Overall1food3service1ambience4

Two of us in the party ordered the lamb chops medium rare. First we noticed that one of the plates had 3 chops and the other had 4 chops - that seemed odd and unfair. Then we cut into them and realized they were well done - dark all the way through, nowhere close to medium rare. So we asked for them to be redone and they said it was the last two plates of lamb and we had to pick something else. So we ordered the filet mignon medium rare. It took 45 minutes to get the redone plates while everyone else in our party was done with their meal, and the birthday girl already had her cake. We were still eating and the rest of our party left as we had been there so long. The manager offered us a discount to make up for it. Keep in mind the bill was almost $500 including 2 bottles of wine. The discount they brought was $9. Yes you read correctly- 9 measly dollars. After complaining (shouldn’t have had to) she increased the discount to be 50% of the two plates we had redone, which basically comp’ed one of them. Better but still not great. Not going back.

OT
OpenTable Diner
Hawaii
2 reviews
Dined on July 7, 2021
Overall5food5service5ambience5

Great and friendly service!!! Delicious food!

IF
InaF
San Francisco
36 reviews
Dined on July 6, 2021
Overall4food5service3ambience5

Food was very good. View was excellent, great atmosphere. Service was just ok. We felt like maybe our waitress was new (not very warm/inviting, seemed flustered). Food took a while to come (I think all of Kauai is understaffed at the moment). We asked for some leftovers to be put in a to-go container and waited 15 minutes for them to come back. They never did. We asked the waitress and she said that is must have been thrown away. But she made good and the kitchen re-made the entire dish for us to take home (more than we had left over). I am gluten-free and dairy-free and there was only one thing on the menu for me (besides a salad if you left all the good stuff off). Lots of pasta for everyone else though! I'd go back for the food and atmosphere, and hopefully they will figure out the staffing soon...I think it is a problem all over Kauai to get employees right now (we saw a lot of "help wanted" signs all over the island).

CF
vipCathyF
San Francisco
19 reviews
Dined on July 5, 2021
Overall5food5service5ambience5

A new experience for us after vacationing on Kauai for many years...SOOO GOOD, we ate there twice this last time!!

OT
vipOpenTable Diner
Denver
13 reviews
Dined on July 4, 2021
Overall5food5service5ambience5

Our server was excellent and the food was delicious. The view over the ocean was beautiful. We especially liked the lasagna and the tiramisu. The harpist playing in the restaurant was an added bonus. The manager was very friendly. Great night!

OT
OpenTable Diner
1 review
Dined on July 3, 2021
Overall2food4service2ambience3

Food was solid but overpriced. Had to ask after 15 minutes to order a drink. I ordered a Negroni, got Campari and soda with a cherry. Friend ordered Mojito. No mint, no problem. Asked for vodka with a lemon, got vodka with a lime. Two people ordered glasses of red wine. I said, “Wait! Let’s get a bottle!” Waiter gave me wine list then came back with the first two glasses of wine even though we’d just changed to a bottle. Staff kind but seemingly untrained. No one seemed to be watching the room through “manager’s eyes.” Almost $400 for 4 people with only one appetizer and one $65 bottle of wine. Food is solid but old school: if you put enough butter, salt and cream on something, it’ll be tasty. (Also, had no desserts or coffee.)

1
vip1717
San Diego
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

One of our favorite restaurants on the island of Kauai. Won’t be disappointed here.

CS
CalleenS
Las Vegas
2 reviews
Dined on July 2, 2021
Overall5food5service5ambience5

We dined at Portofino three times while visiting Kauai. The food is EXCELLENT and the service was wonderful. Very nice outdoor dining with a view of the ocean in a great area. The manager, Kelly was very helpful and able to accommodate our large group on two visits. The lasagna and filet was amazing and save room for the sorbet.

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on June 30, 2021
Overall4food3service5ambience5

The food was good. The bread basket was super tiny and almost left something missing and I wish they had a little more wine selection by the glass.

OT
OpenTable Diner
New York Area
1 review
Dined on June 29, 2021
Overall1food1service1ambience1

Food was horrible and not worth the money we spent.

OT
OpenTable Diner
Hawaii
3 reviews
Dined on June 27, 2021
Overall3food1service4ambience4

Everything was great until food arrived. Tasted lousy. Need a real Italian chef

OT
OpenTable Diner
San Diego
3 reviews
Dined on June 23, 2021
Overall2food2service2ambience4

Pretty disappointed. Service was bad. Food was not that good and extremely overpriced.

We expected it to be overpriced considering how touristy the area is, but the food wasn’t even average. The pesto pasta was sitting in a half cup of oil (gross), the meatballs had gross vegetable stems inside, the steak was not cooked as ordered. Service wasn’t good - didn’t refill drinks or bring out bread, etc. This place doesn’t live up to the prices.

AC
AlejandroC
Des Moines
6 reviews
Dined on June 21, 2021
Overall3food3service2ambience5

The best thing is the patio. Service was very slow. Food was ok.

OT
OpenTable Diner
Las Vegas
3 reviews
Dined on June 17, 2021
Overall4food3service4ambience5

Nice to eat in a open setting food was ok.

OT
OpenTable Diner
Hawaii
1 review
Dined on June 15, 2021
Overall5food5service5ambience5

Perfect place for celebration and dining! Friendly staff, amazing and delicious food! Enjoyed our evening and food! Highly recommend 👍

OT
OpenTable Diner
Hawaii
2 reviews
Dined on June 13, 2021
Overall5food5service5ambience5

One of the best places where you can feel the real Italy and experience the taste of outstanding Italian food! Amazing food, service, live music! Compliments to the Chef and to the owner of the place! You do a great job! People, who have taste and understand what the real food tastes like, this is definitely your place, where you feel yourself like in Italy! We had just amazing family evening! Tanti complimenti!

H
Highlandsguy
Seattle
13 reviews
Dined on June 12, 2021
Overall2food5service5ambience5

Great food, great service. Very enjoyable

OT
OpenTable Diner
Hawaii
1 review
Dined on June 9, 2021
Overall5food5service5ambience5

The food was incredible, service was awesome and they helped accommodate a person with food allergies so kindly.

LS
vipLSEMORY
Chicago
7 reviews
Dined on June 7, 2021
Overall1food2service1ambience2

Poor, inattentive service, dirty bread plates, unseasoned food, great view, ok calamari. Do yourself a favor and skip it.

OT
OpenTable Diner
Hawaii
1 review
Dined on June 4, 2021
Overall5food5service5ambience5

Lovely Italian experience

OT
OpenTable Diner
Seattle
1 review
Dined on May 30, 2021
Overall3food3service3ambience4

Average food and service. View is pretty nice.

OT
OpenTable Diner
Hawaii
2 reviews
Dined on May 29, 2021
Overall5food5service5ambience5

Nubia was a very attentive server. The food was great as always.

OT
OpenTable Diner
Houston
4 reviews
Dined on May 29, 2021
Overall1food5service2ambience5

Great location, food and ambiance.
Waitress was doing her best at the 50min wait mark for our food. Also, it was all ruined by the rudeness of the owner. Very unpleasant booking, not flexible and he cant even look at you in the eyes when you speak to him.
I recommend it but... be prepared to have to encounter him.

OT
vipOpenTable Diner
Los Angeles
2 reviews
Dined on May 19, 2021
Overall5food5service5ambience5

Awesome food and service!!

BW
BonnieW
Atlanta
9 reviews
Dined on May 15, 2021
Overall4food4service4ambience4

Always enjoy dinner at Portofino. Overlooking beautiful Kalapaki Bay on the patio, as no indoor dining available yet.
Food as always delicious!

IL
IreneL
San Francisco
24 reviews
Dined on May 10, 2021
Overall5food5service5ambience5

Great food great table

OT
vipOpenTable Diner
Seattle
43 reviews
Dined on May 10, 2021
Overall5food4service5ambience5

Simple meal of pizza and salads. Both were well done, and delicious. Of course the wine was also excellent. Kelly took excellent care of us and Giuseppe was a warm and gracious host.

S
vipShar
Hawaii
9 reviews
Dined on May 6, 2021
Overall5food5service5ambience5

Our usual last night on the island and is didn't disappoint. Was very good. The food was excellent, the service quick and of course being just above the beach is lovely. No complaints. Would recommend.

J
Jerrys
Naples
1 review
Dined on May 5, 2021
Overall1food1service3ambience2

Food was not very good. Marinara sauce was bad. Service was fair. Greeting person, probably the proprietor was not social or nice greeting. Took 3-4 bites of food and no more.

ST
SherriT1234winelover1234
Chicago
3 reviews
Dined on May 4, 2021
Overall3food4service2ambience4

We were staying at Marriott Beach Club. We ate at restaurant twice however, service was poor both times. Forgot husbands drink, after we asked twice. No bread served first time.

TL
vipTravelLovers
Los Angeles
29 reviews
Dined on May 3, 2021
Overall3food3service5ambience4

The setting was lovely, the service attentive and professional. The food quality was just so-so.
My husband ordered the pasta special and hardly got any pasta.
We will not go back.

FAQs

Cafe Portofino - Marriott Kauai offers takeout which you can order by calling the restaurant at (808) 245-2121.

Cafe Portofino - Marriott Kauai is rated 4.1 stars by 1014 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.