Cafe Portofino - Marriott Kauai

4.1
698 reviews
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$31 to $50
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Italian
True Italian fare, but also specializing in Seafood and Steaks! Cafe Portofino overlooking the Pacific Ocean off of the beach side at The Kauai Marriott resort has been called "A honeymoon destination' by Martha Stewart, and 'one of the top 10!' by Gourmet Magazine. Please come and enjoy the gentle tradewinds and enjoy a classic dining experience.

Specials

Early Special

Enjoy 25% Off Second Entree Between 5pm-6pm Daily
One Promotion Per Table

Terms and Conditions:

Valid For: 1 - 20 people

Starts: August 22, 2018

Ends: August 23, 2117

Availability: Daily 5:00PM-6:00PM

What 698 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.2
service
4.3
ambience
3.9
value
Noise · Quiet
87% of people would recommend it to a friend
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Hawaii
2 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

The food and the service was excellent. The waitress was excellent. This is not our first time. That why we keep coming back.

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OT
Orlando
1 review
Dined on April 17, 2019
Overall 2food 1service 4ambience 4

The atmosphere was perfect for a nice dining experience. The food was not good. The fettuccine noodles were identical to to store bought egg noodles in a bag. I was shocked. We had two veal dishes. Both tougher than skirt steak. Likely due to meal preparation as opposed to food quality but hard to gauge considering I have never had tough veal before. We brought it to the owners attention who decided to educate us on there actually being no problem and that it is suppose to be both fat, tuff and full of leaders. Real shame given the potential in light of the restaurants location. We ate next door at Dukes a few times and would certainly recommend it as an alternative, until the food quality improves.

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CT
San Francisco
1 review
Dined on April 16, 2019
Overall 5food 5service 5ambience 5

I took time to meet the owner, Gino, and he was gracious. This was the best Italian meal I have ever eaten outside of our family dishes. I just wish there was another one near my home!

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J
San Francisco
7 reviews
Dined on April 15, 2019
Overall 2food 4service 2ambience 4

The service was awful. My husband asked the manager if they could do a little something since it was my birthday. Not only did they not acknowledge it they pretty much ignored us when we left. Such a pretty location but we won’t be back.

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TO
1 review
Dined on April 12, 2019
Overall 4food 4service 5ambience 4

Outstanding! Out waiter was the best. Great food and atmosphere. Would highly recommend it.

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C
Hawaii
2 reviews
Dined on April 10, 2019
Overall 5food 5service 5ambience 5

This was a great experience. Traveling to HI with a friend that doesn’t get to travel much. This was our special dinner- wonderful!

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RS
1 review
Dined on April 10, 2019
Overall 3food 5service 3ambience 3

The view from our table wasn’t as exotic as I thought it would be based on the reviews I read. I felt the table service was a little slow even though we weren’t in a rush. Our drinks were a little slow to be refilled. I do have to say that the food was excellent. When we got the bill, we told the waitress that we would like to use our resort certificates and was told by the waitress that we were only able to use one $25.00 certificate and that it was stated on the menu. We’v Been coming to Kauai over 20 years and used those certificates for excursions, and restaurant dining and your restaurant is the only one that refused to accept certificates for the entire bill. This was very disappointing . It’s not that we didn’t have the means to pay but felt that we should have been able to use the amount of certificates that would have covered our bill. To me, I felt the certificates should have been as good as cash. That was probably my main complaint. Based on the entire experience from beginning to end, we won’t dine in your restaurant when we return.

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S
Vancouver
1 review
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

We thoroughly enjoyed our experience. Our waiter was excellent as was the food. The ambience and setting were perfect - we were celebrating my wife’s 65 birthday, and the evening was perfect. I have already recommended the restaurant to friends who vacation in Kauai regularly as well.

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LB
Seattle
9 reviews
Dined on April 7, 2019
Overall 5food 5service 3ambience 3

We always have a great meal but usually feel this restaurant is short on staff and we hardly see our server because they are covering so many tables. We also have noticed hat our receipt is never correct, missing a drink or not charged for the correct drink, food, etc. We love the food but more help staff would b appreciated.

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QW
1 review
Dined on April 6, 2019
Overall 3food 3service 5ambience 4

The restaurant was decent but I wouldn't return there myself, so I wouldn't recommend it to someone else for that reason.
The serving staff was the highest point of the experience, they were attentive and wonderful.
The food was basic, I've had much better at Italian restaurants.

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JB
Cleveland
32 reviews
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

We love Cafe Portofino and dine here on every Kauai vacation (over 20). The food is excellent and we always get good service that is attentive but not rushed. The owner is a gracious host, and the talented harpist adds to the ambiance. Where else can you get excellent Italian food while being serenaded by harp music at a table overlooking an idyllic harbor? Nowhere I’ve ever been!

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E
Philadelphia
45 reviews
Dined on March 28, 2019
Overall 1food 1service 1ambience 1

Worst restaurant ever, read my Trip Advisor review for the gory details of this 70th birthday disaster!

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c
San Francisco
25 reviews
Dined on March 27, 2019
Overall 2food 3service 1ambience 3

Our experience started with a 25 minute wait to get the wrong drinks and to learn that the bar does not stock 7-Up or ginger ale Which is commonly used in many mixed drinks. The food was OK but the communication between the staff and the bar and the customer made what could have a pleasant dinner very uncomfortable. As a result the main course took over a hour to receive. Beautiful view ruined by poor management.

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OT
Hawaii
1 review
Dined on March 26, 2019
Overall 3food 3service 3ambience 3

Didn’t think the food was high quality, also didn’t like that they charged for soda refills.

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OT
Hawaii
1 review
Dined on March 26, 2019
Overall 5food 5service 5ambience 5

This dinner was absolutely wonderful and the staff was so friendly! Great ambiance and a gorgeous view- would definitely recommend if you ever find yourself in Kaua'i.

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OT
Washington DC
12 reviews
Dined on March 25, 2019
Overall 3food 4service 2ambience 5

Waiter was slow and confused orders. I ordered the wine but the waiter asked another person in our group to try it. Food at the next table had to be sent back because of his mix up of orders.

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DP
Hawaii
4 reviews
Dined on March 24, 2019
Overall 5food 5service 5ambience 5

Great but restaurant did not give us the 25% discount on second entree that we had for using open table

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l
San Francisco
8 reviews
Dined on March 20, 2019
Overall 5food 5service 5ambience 5

Delicious food and an Awesome view of the Ocean

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OT
Hawaii
2 reviews
Dined on March 19, 2019
Overall 5food 5service 5ambience 5

Took our friends out to dinner before they returned to mainland. Was perfect meal fabulous service wonderful atmosphere!

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GS
New York Area
2 reviews
Dined on March 17, 2019
Overall 3food 3service 3ambience 4

Food not as good as our last visit in October 2017.

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IR
1 review
Dined on March 16, 2019
Overall 2food 2service 4ambience 3

Small portions were disappointing. The chair I sat in was stained and I tried to ignore it. But since you want a report they should’ve offered me a better seat! Yuk!

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OT
1 review
Dined on March 15, 2019
Overall 2food 2service 3ambience 3

Special of the day (Diablo pasta) wasn’t spicy at all. Pasta and fish didn’t taste fresh.

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S
Salt Lake City
24 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Excellent meal and service. Loved the harp playing in the background during our meal.

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KS
Philadelphia
2 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

We had a really nice dinner at Portofino’s and great service from our exceptional waiter Michael. He really made our special day extra special. Whenever we get to Kauai, we make sure that Portofino in on our list. The Harp player was really special and the iwner is always so gracious. The Meat Lasagna was just awesome!

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OT
New York Area
3 reviews
Dined on March 12, 2019
Overall 4food 4service 5ambience 4

Real Italian, I was skeptical but surprised. I started with the escargot, to be honest it wasn't the best that I ever had but it was ok. I then had the seafood diablo and that was very good. They had a very nice menu, and if I had more time in Kauai I definitely would try the rack of lamb.

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D
Portland
27 reviews
Dined on March 10, 2019
Overall 3food 3service 2ambience 4

Nice restaurant in Kauai Marriott. Decent Italian food. Unfortunately our waiter was a little aloof, not providing our table with appropriate timing:
The main course was served before we finished our appetizer;
Had to get attention for refills of water;
Did not bring over grated cheese for pasta dish; and
Did not ask if we wanted dessert.
We probably will try again and hope for a better waiter.
Note: it is easier to walk through Dukes to get to the restaurant, particularly if one in your party has trouble with steps.

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T
Portland
8 reviews
Dined on March 7, 2019
Overall 5food 5service 5ambience 5

We have always been pleased by the food and service and never been nervous about taking friends there.
Mahalo

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B
Hawaii
5 reviews
Dined on March 5, 2019
Overall 3food 3service 5ambience 5

The tables on the porch were a treat as we were able to look out at the ocean during dinner. The menu was full of good choices and our dinners were very good. However, the escargot appetizer was disappointing as it did not have any flavor--usually there is a strong garlic flavor. These tasted like they were dropped out of a can and heated up. Other than that, we had a lovely dinner there.

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OT
Sacramento
1 review
Dined on March 3, 2019
Overall 3food 2service 5ambience 3

Dining experience was mediocre at best. The chicken Marsala was extremely bland and both of our portions were tiny for the price point. The waiter was great though. Personable and professional. We will not return.

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OT
Key West
1 review
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

Wonderful food, beautiful location. I highly recommend.

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RW
1 review
Dined on February 28, 2019
Overall 3food 3service 1ambience 3

Our server was terrible and ruined the whole evening. Not only were we unhappy but it was distracting hearing all the tables upset about their service. She didn’t know the menus at all and if I’m trying to find something special and spend ~35-40 an entree I would like to hear about them. She acted annoyed I was even asking questions and I normally never do that as I was a server myself and know they are busy. Additionally I had told the hostess and made my reservation state that we were there for a birthday. They did a couple other birthday celebrations around us but completely ignored my boyfriends celebration. Kinda a sad dinner for our last night

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LL
Philadelphia
16 reviews
Dined on February 28, 2019
Overall 5food 5service 5ambience 5

This was our last dinner on Kauai and it was spectacular! Outside dining with a great view of the beach, the water, and the sail boats. Live harp music and an attentive and cordial waiter and delicious food! I am recently gluten free & they had scrumptious GF pasta so I didn't miss out on Italian!!!!

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P
Portland
58 reviews
Dined on February 23, 2019
Overall 3food 2service 2ambience 3

Disappointing meal, poorly trained waiter, and nasty wine by the glass. I should have known better than to take a wine recommendation from a waiter that recommends wine because “ a lot of people order it”. This was the extent of his wine knowledge. Often an Italian restaurant will offer a decent Chianti by the glass so we gave it a try. Bad choice, it was horrible. We sent it back and ordered a bottle of wine instead. We had to press the issue to have the two glasses we sent back removed from the bill. Then there was the food. It was not anything beyond average and poorly presented. The shrimp flambé was apparently flambéd under a heat lamp in the kitchen. Even the bread was boring. Sadly, we won’t be back. C-

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LT
Seattle
132 reviews
Dined on February 22, 2019
Overall 4food 5service 5ambience 5

We came here the first night we were in Kauai and were so glad we did. The food was very good, my husband and I had been wanting carbonara for quite some time. This dish was wonderfully prepared and very delicious. Our friends had the scampi and the lasagna, and they agreed that they would come back again too.

The view of the bay and the tikis is so soothing. Thee live music that evening was a fantastic harp. It was a great evening.

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GC
New Orleans
1 review
Dined on February 22, 2019
Overall 3food 3service 4ambience 5

Cesar salad was bland and soggy. Price was high for experience.

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D
Vancouver
1 review
Dined on February 22, 2019
Overall 2food 2service 3ambience 3

We arrived prior to our reservation time and were told to wait. While we were waiting they seated two other tables of two.....at tables that could fit our three.
I had asked for a table on the side as my mother has hearing issues but they disregarded that request.
Our server was good but the host up front was very stuck up and unfriendly.
The food was not up to par. We ordered appetizers and we couldn't finish one of them as it was awful.
Our main courses were not that special either.
I would not recommend this restaurant ever.

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JC
Hawaii
3 reviews
Dined on February 21, 2019
Overall 5food 5service 5ambience 5

We dine here a couple times a year for the last 5 years and have not experience anything less than perfect.

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d
Seattle
4 reviews
Dined on February 20, 2019
Overall 2food 3service 2ambience 2

Reasonably good food marred by lackluster service and no sommelier (and a manager with no demonstrated knowledge of the various wines). Overall the restaurant is trying too hard to be "genuine Italian" and instead is more like an insincere Las Vegas imitation.

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g
Hawaii
44 reviews
Dined on February 18, 2019
Overall 5food 5service 5ambience 5

Great view, food and servuce

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OT
New York Area
9 reviews
Dined on February 17, 2019
Overall 4food 5service 5ambience 4

Gentlemen playing the harp was amazing!!!! The service was very sweet and attentive. Delicious food

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