If you're in a pinch for this area/location specifically, maybe. My nephew said his hamburger was good. My crab cake eggs benedict was not good. The hollandaise sauce was clumpy and unusual. The potatoes with the brunch were pretty bad. They seemed like they had been sitting under a heat lamp all morning. It's a lovely room, but there is no attention to detail. The hotel entry was cluttered and the whole place seemed a bit disheveled and unkempt.
This was one of the worst experiences in my dining career! We invited friends to be our guests for my wife's birthday celebration. I called the day before to check on the corkage fee since we own a winery and wanted to bring our own wine, and I was told that the restaurant was closed since it was Monday, but I would get a call Monday morning after the restaurant opened at 7am for breakfast, Not heraing back, I called a 5pm and was told that noone was there yet. I explained the problem to the front desk manager who could provide no help... and we were to pick up our guest from Sonoma at 5:30 for the ride into the city from our home in Kentfield. When I finally got someone they said that the restaurant was closed for a special event. I asked why they didn't call and was told that they had not consulted their Open Table list. I asked that the manager call me... and also asked for a call or note from the owner, providing my email address. When I checked online, this has happened repeatedly. They should not be allowed to stay in business and ruin peoples dinner parties... and certainly Open Table should not be a party to this!
Arrived on time for our 5:15pm Open Table reservation on a Friday evening. Walked into the dining room and it was obvious there was a private party going on. Justine then confirmed this and said, "I guess no one scheduled this with Open Table." Guess not. He offered us a rather lame table in the bar, then in the library (eating on our laps). Not acceptable. We left.
We were looking forward to this dinner to celebrate a special occasion. Put on our nice duds and spent some time searching for parking. What a waste.
Do yourself a favor and phone (several times) to confirm that this restaurant actually has a table for the reservation you made.
Booked a 9am reservation for breakfast. Didn't realize this was part of a hotel. The service was reallllly slow and the food was so-so. Fine if you're staying there for business, but would recommend walking a few blocks away for something more special.
Enjoyed every aspect of our dinner. Decided to eat in the gorgeous bar with it's large butterfly collection. The bartender was professional,kind and served us quickly and saw to our every need.
Excellent selection - great service-elegant location
Extremely unpleasant seating for dining. We had dinner reservations for four adults. Instead of being properly seated in the dining room area, we were seated without so much as an explanation, or even inquiry. The dining area was closed due to a private party but we were not informed at reservation, or upon entry. The bar tables used low seats which are highly uncomfortable especially for a meal lasting 2 hours. Service for such a small bar (seated less than 20 ) was slow despite the bar being nearly empty. Waited nearly 30 minutes for the food arrived we were given one bread basket with five small pieces for two tables. It took nearly 30 minutes to get the staff to get more. The second time had few in quantity, the third time the staff forgot and never brought it. As the night progressed service got better, but, only because we kept on asking. The foods (calamari, bruschetta, fish, steak, pork chop, chicken) were decent. We ordered drinks and instead of placing it in front of the correct person, they put it where it was convenient for them which was for the wrong person. However, the biggest shortcoming was the lack of honesty & professionalism. Do you enjoy suffering through blasting music? We found the noise unpleasant and did not add to the dining experience. We even requested the music be lowered no less than 3 times. Do you enjoy loud sounds from the dining area because the staff failed to close the French doors, opened them and allowed the doors to stay open all night? Or, do you enjoy sitting for a formal meal in extremely uncomfortable seats? Bottomline, the bar is NOT where you should ever seat people for dinner. If you cannot seat patrons in the dining area, please do not take the reservation it is grossly inappropriate and dishonest.
Tip to all potential patrons: Make sure the dining room is not booked, before making a reservation even if you do it online; call to confirm.
The food was good, the room is beautiful. The 3 course dinner special was well priced. Don't trust the waitress (or receptionist, if they have one on the night you go) to check you in for your Open Table reservation or you will spend weeks trying to obtain credit, even if you specifically mention the reservation.
I don't know whether it was a glitch in Cafe Majestic ' system or the Open Table system, but I don't really care! I arrived on time with my party of 6 and received a blank stare, was told there was a private party for 40 people and that the chef was off for the night. Not sure how they planned to feed 40 people with no chef but that was not my issue. SOMEONE needs to fix that glitch -- now...
I had not been to the Majestic for 20 years so my review is only a comparison of the lovely place it used to be. Now, it seemed considerably run down and the gracious old-world hospitality was gone. There were not the beautiful fresh flowers of the past, but tacky ornamentation. The food was excellent and good value, but it is no longer a special place to be. I reported that the lady's room was quite dirty and in need of service -- the response was the equivalent of "oh well, yeah..." It is under different ownership. I know everything changes, but I was disappointed.
Just a beautiful settiing, quiet, old world elegance--away from the noise, hustle and bustle and the food was great too.
Although it was very hard to find a parking spot, we were the 1st there.The waitress was great and very friendly.Food was good but expensive for the size of servings.
Delicious breakfast in a pretty and quiet setting. We made brunch reservations for a Sunday at 12:30 on Open Table and upon arriving they had an art class in most of the room and said that the kitchen closed at 12:30. We persisted as we had a confirmation. They served us and it was excellent food.
The place is sad. Half of the restaurant had crooked table clothes with no place settings. We were the only people there for most of the time other than an (presumably) employee sleeping in a back booth and other workers in another booth tasting spirits. Food was just OK. Waitress was very sweet. We won't go back anytime soon.
This restaurant was closed when we arrived. This was supposed to be a trial run on breakfast for my bridal shower, so this was a big disappointment.
I felt sorry for the poor waitress who said the bartender didn't show up. She was trying to wait tables in the dining room, bartend in the lounge and hostess all at once. She served us a complimentary drink because all 8 customers in the bar were so patient and understanding. Even so, this was substandard service for SF.
Filet mignon was cooked to perfection and chicken piccata sauce was delicious. Very good service.
Food quality isn't that amazing, love the look though!
- Bad service
- Poor food
- Dated decor
Ugh.............never, never again.
I love this little gem of a place! I just wish the owners would invest in sprucing up the place and. Leaning it up a bit. It is really special and deserves to be kept well.