Butlers at The Chesterfield

4.1
267 Reviews
£26 to £40
British
A hidden gem in the heart of Mayfair, Butlers Restaurant offers attentive, personal service and the best of British cuisine. Loris Lucchini and his restaurant team will guide you through our seasonal menu with an innovative twist created by our Executive Head Chef Nathan Hindmarsh, including a roast of the day hand-carved from our silver carving trolley and our famous Dover sole expertly filleted at your table.
In the evening, relax in The Terrace Bar, a perfect setting for a pre/post-dinner drink. This is a great opportunity to try our new Gin & Tonic Experience created by our Bar team.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected

Offers

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Daily 7:00PM - 9:00PM

What 267 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.3
food
4.3
service
4.0
ambience
3.8
value
Noise · Moderate
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OT
OpenTable Diner
London
1 review
Dined on December 3, 2021
Overall5food5service5ambience5

Fantastic restaurant

Report
c
cheffie
1 review
Dined on November 16, 2021
Overall1food1service3ambience2

A very disappointing experience. Cold food served on cold plates.
Expected much better considering the prices charged.

The wines were all good and the young lady who looked after us was really nice and very apologetic about the embarrassing situation the kitchen had put her in

Probably made worse that we were the only paying customers for lunch!!.

Wont be returning in a hurry which is a shame as we love to eat out at "British Food Restaurants"

OT
OpenTable Diner
London
1 review
Dined on November 3, 2021
Overall1food1service1ambience1

We had a booking but once we got there they told us that breakfast was over at 10am (even if I had a booking for 10.45am). We had to leave and look for another place.

MB
MarinaB
London
1 review
Dined on October 17, 2021
Overall4food5service5ambience4

Lovely food and service

l
londondiner
London
41 reviews
Dined on August 9, 2021
Overall3food3service4ambience3

Been before to the bar and restaurant a couple of years ago for a birthday celebration, I think on a Friday evening which was AMAZING. This time on a Monday post lockdown it felt a lot more sombre. We were the only people in both the bar and restaurant. I missed the piano player who I guess plays only at the weekend. Scallops as a starter were lovely, sea bass with chick peas was good as well. My sticky toffee pudding was ok, the early Grey ice cream didn't taste of early Grey and was not fully warm so that was disappointing. All in all ok but for the price on this occasion it wasn't up to prior experience.

OT
OpenTable Diner
Singapore
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

Had the Dover sole, was amazing. Everything was perfect

CG
ChelseaG
London
1 review
Dined on December 5, 2020
Overall5food5service5ambience5

What an amazing service the supervisor & manager where spectacular!

BO
BOBO
London
14 reviews
Dined on October 1, 2020
Overall5food5service5ambience5

ALWAYS HAVE DRINKS IN THE BAR AND DINNER IN RESTAURANT WHEN I AM IN LONDON. FOOD IS EXCELLENT AND THE STAFF ARE SO FRIENDLY.

OT
OpenTable Diner
London
1 review
Dined on September 26, 2020
Overall5food5service5ambience5

Absolutely loved it, great food and atmosphere for a special occasion.

C
Cojo
London
1 review
Dined on September 18, 2020
Overall5food5service5ambience4

Excellent service, very careful re Covid, good spacing even in the comfortable bar area, excellent food. The piano player was an added bonus.

Something else will make me go back on top of all that though. That is learning how this employer, whilst other big hotels nearby use Covid to squeeze employees, has worked hard to not only keep all employees even while hotel bookings have been down dramatically, but has also called them all each week to check they are ok. I think there should be We Care for Our Staff awards for employers and we customers should select based on that. Ask your providers if they have cared for their staff and pick accordingly...

BO
BOBO
London
14 reviews
Dined on September 8, 2020
Overall5food5service5ambience5

EXCELLENT SERVICE AND FOOD, REALLY NICE BAR AND FRIENDLY STAFF.

s
vipsandy
London
170 reviews
Dined on September 4, 2020
Overall5food5service5ambience4

The staff were so lovely, all wearing masks and attending to every detail. The menu choices were excellent and The food was beautifully prepared, presented and divine. The pianist was exceptional and the only problem was that not enough people were there to enjoy this 5 star restaurant which is so sad. Would eat there every day if i could!!

OT
OpenTable Diner
London
2 reviews
Dined on August 26, 2020
Overall3food3service1ambience2

Excellent Value for money! Service was really poor we had to wait 40 mins for a menu and then waiting such a long time for our food was left waiting for hours we started the meal at six and got out at 8:15! The wait was to long for a menu and I had to keep asking for one.

C
Charma3
London
3 reviews
Dined on January 11, 2020
Overall1food1service3ambience1

Awful food not washed salad full of grit. Promise of live music was taped No atmosphere please avoid as I complained leaving my number and email with no response from the management

OT
OpenTable Diner
London
3 reviews
Dined on November 22, 2019
Overall3food3service4ambience3

The place and the service are good...

SB
vipStevenB
London
10 reviews
Dined on October 30, 2019
Overall4food4service4ambience4

Food always good and staff friendly. Restaurant was empty so great for business lunch

HJ
HelenJ
London
8 reviews
Dined on September 24, 2019
Overall4food4service5ambience4

Always an enjoyable experience to dine at Butlers.

TB
vipTaylorB
New York Area
5 reviews
Dined on September 13, 2019
Overall5food5service5ambience5

Food was excellent. Get the Sole. Staff is very friendly and engaging.

HJ
HelenJ
London
8 reviews
Dined on August 12, 2019
Overall4food4service4ambience3

I made the mistake of accepting a table near the front door and front desk. This, combined with regular staff attendance, meant that my colleague and i were constantly interrupted. We were there to nut out a business problem and we barely got three minutes without interruption. This was extremely irritating. However, i mentioned to the lady in charge that we needed ten quiet minutes and she made sure it happened - great service.
I really enjoy Butlers, I find the food good, the wines good, and the staff personable and warm. I also like being able to have a real conversation at my table without neighbours being involved etc. It's a really pleasant place to lunch or dine. I count it a favourite, I will be back.

SB
vipStevenB
London
10 reviews
Dined on July 1, 2019
Overall5food5service5ambience5

Food was superb - presentation , taste and brilliant service made the experience fantastic. A solid 5 and I am looking forward to going again soon

CH
ColinandHakim
London
31 reviews
Dined on June 6, 2019
Overall5food5service5ambience5

Food is exquisite as usual. Extensive wine list

KS
vipKennethS
Orange County
83 reviews
Dined on May 19, 2019
Overall5food5service5ambience5

Wonderful food and service. Loris is exceptional and made dinner a wonderful experience

DC
DonovanC
New Orleans
11 reviews
Dined on May 16, 2019
Overall5food5service5ambience5

The service was great and everything was delicious from the drinks to the sweets at the end.

AL
AnthonyL
1 review
Dined on May 2, 2019
Overall3food2service3ambience4

The fish and chips plus two waters £70 was a shocking amount how ever nice my wife said hers was mine was less than l would expect for £35 ( in water) nice photos on guild nice staff but better value elsewhere l am Sorry to say £60 l would see as LONDON but 70 was to much .

R
Ruth
London
3 reviews
Dined on April 24, 2019
Overall5food5service5ambience5

I have some good memories of my lovely family celebrations here with my parents, siblings and our children. Was so nostalgic to return with my partner for his birthday to share with him my memories.
It was so nice to see Loris, the Maitre de was still as genial as ever and the food quality and service outstanding. Thank you for making it such a special evening.

S
vipSusanc
Phoenix
8 reviews
Dined on January 27, 2019
Overall4food5service5ambience4

Great food! Didn’t get my points though

C
vipCharleigh
London
35 reviews
Dined on January 24, 2019
Overall5food5service5ambience5

An amazing experience. Excellent menu, superb service and with an atmosphere that allows real conversations to occur. I highly recommend it for a very pleasant and enjoyable evening with extraordinary service, excellent food, fine wine and an atmosphere where a business meeting or a enjoyable discussion may be held where you speak in a normal tone of voice.

OT
OpenTable Diner
Toronto
62 reviews
Dined on January 2, 2019
Overall5food5service5ambience5

Lovely service and dining room. Food was fabulous. The scallop starter was well done. Order the Dover Sole with fresh veg. The best I’ve had.

BO
BOBO
London
14 reviews
Dined on December 24, 2018
Overall5food5service5ambience5

HAD A DRINK IN THE BAR BEFORE DINNER. THERE WAS A PIANIST PLAYING AND THE BAR WAS BUSY BUT NOT CROWDED. DINNER WAS EXCELLENT THE FOOD WAS DELICIOUS. I WILL DEFINITELY BE BACK, WENT BACK TO THE BAR FOR COFFEE TO FINISH OFF A PERFECT EVENING. ALL THE STAFF WERE SO PLEASANT.

m
mayfairman
London
38 reviews
Dined on November 12, 2018
Overall2food2service2ambience3

A grand hotel in a grand location but not a grand time for us. The service was super slow, my guest didn't get the cocktail he had ordered and the lobster in my lobster omelette was off, and they still tried to charge me for it after I sent it back. Never again.

A
Annik
1 review
Dined on June 13, 2018
Overall5food5service5ambience5

Can't recommend this place highly enough... there was a live jazz band in the bar and the service and food were such treat. Lush environment - can't wait to go back.

c
vipcarlos
Orange County
25 reviews
Dined on May 20, 2018
Overall4food4service5ambience5

Sunday beef Wellington - very nice and great value

HL
vipHevL
London
176 reviews
Dined on August 25, 2017
Overall4food4service5ambience3

We did enjoy our meal but there was the mistake with my onion-family intolerance that made it a bit of a mess! Our waiter was wonderful - very human and warm - and did his utmost to sort it all out for us. We enjoyed our food and matching wine flight. I'd consider going back because of the lovely waiter!

OT
OpenTable Diner
London
4 reviews
Dined on August 12, 2017
Overall3food3service4ambience2

The staff were lovely, but the room is generally looking a bit tired. It was pretty dead on a Saturday evening. Had the set menu with a wine flight, the lobster omelette was great and fairly generous. Sadly the pork belly was awful - large peices of gristle made it on to the plate, over-smoked mash and broad beans past their best, the accompanying sauce was great but there was not nearly enough of it. Peach Melba made for a decent enough simple pudding. The Pinot noir was good and we had some nice mini macaroons and truffles to finish. Overall ok but uninspired and the main course was a major let-down

PM
PamelaM
London
1 review
Dined on August 12, 2017
Overall4food4service4ambience4

The food and wine was great staff were attentive and helpful. Quiet atmosphere which was fine for us. A very pleasant eveing.

AS
AtishS
London
3 reviews
Dined on July 7, 2017
Overall5food5service5ambience5

Excellent set menu for £45 and quality of food .
Service was exceptional and head waiter Loris was very attentive and helpful.

KL
KenL
London
39 reviews
Dined on May 27, 2017
Overall5food5service5ambience5

Our first visit, but the minute we arrived we were treated like valued guests. We had opted for the "Best of British" menu with wine flight and apart from delicious food, beautifully presented and expertly served, the whole occasion was a delightful experience.

DP
vipDPsoutings
London
108 reviews
Dined on May 10, 2017
Overall4food4service4ambience3

A midweek lunch outing. We opted for the set menu, three options on each of the three courses plus the option of a main from the daily changing trolley. Modern British food. We opted for: lobster omelette and pate, (pieces of lobster could have been larger... like the Goring !!). Chicken for the mains and a cheese cake for desert. All well presented, good temperature and sensible portion sizes. We added in the matching wines, very pleasant with the food. A focus on South African, the hotel has ties to a Vineyard down there. A non intrusive piano player creating a welcoming background sound to an almost empty restaurant. All in all a good lunch, a warm and welcoming place. The bars good too... a gentlemens club feel.

R
Ringadingding
London
4 reviews
Dined on March 31, 2017
Overall5food4service5ambience5

Fantastic value, friendly staff, nice setting, good food

a
anneg
London
3 reviews
Dined on March 24, 2017
Overall5food5service5ambience5

Loris is a most wonderful host. The food and recommendations and the personal service were absolutely outstanding. The food was indeed very rich and we especially enjoyed the lobster omelette which was expertly paired with the wine. The is possibly London's best kept secret. What a wonderful dining room and no annoying background music and crashing sounds that you get in a lot of restaurants these days. Loris explained that the plush carpet and wood panelling absorbs sounds and the service was just so impeccable. This place is very first class and just thanks for the memories. Cheers to Loris and the team.

FAQs

You can order delivery directly from Butlers at The Chesterfield using the Order Online button. Butlers at The Chesterfield also offers takeout which you can order by calling the restaurant at 020 7491 2622.

Butlers at The Chesterfield is rated 4.1 stars by 267 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.