Food was good service was poor. We were there for about 2 hrs with a party of 2 and had to ask for bread after the first 30 min there while still sitting with menu in hand, no drink order was taken and when the waitress finally came to the table we had to wait another 15 for our drinks. The next time that we saw our waitress was after our meal was completed. I was finally able to order a second drink then which I would of had more. We had our water glasses filled once the whole time. Service really sucked
Food excellent, service friendly and efficient- an excellent place to dine.
We have been to Buteras many times and always enjoy the food .. the
Whole dining experience was wonderful
Was there for a birthday dinner for my daughter. There was 6 of us, food was great, service was great value was great. Everyone enjoyed their dinner no complaints, been there before and will return again. Very happy
The service here is wonderful, the food is great too - very rich....which is terrific at the time! but then the next day...not so much. I paid $3.00 for my daughter's coke - which is pretty steep in price. Most everything there is pricey though, chicken marsala which was four thinly sliced cutlets in a brown sauce with some mushrooms...$40?? The food portions are huge - it's not my first family style restaurant, but I can't get over the waste and although I enjoyed the evening, I'm very aware of the portion sizes, the pricing and the after effects. No offense to Buterra's, but we probably will enjoy lighter fare, lighter pricing and indulge less elsewhere in our surrounding towns.
Very happy with the service and that it was not too crowded. We’ve dined at Buteras before and it has consistently provided great wait service and good food. Never disappointed.
One of the friendliest staffs on Long Island! They make you feel like you live there!!
Never disappointed going here to eat here
Always take friends and family here and it's always a hit. Wish they had more gluten free options. Especially in the dessert depatment.
Each thing they brought was better than the next. The waitress was VERY accommodating to our dietary restricting
Really good quality seafood, very well prepared.
Always an enjoyable experience
Food was okay. For the price I would have expected better. The restaurant needs renovation. The wall I sat next too was disgusting and needed paint. The ceiling tiles in the drop ceiling had mold on then. The house Cabernet that I paid ten dollars a glass for came out of a $6 bottle. Unless the place makes some major changes we will not go back.
Valentine’s Day celebrations
Food was wonderful. Bring a sweater it is a little cold inside.
I have been to Butera's many times before and have found it to be consistent and a good experience. I don't typically go out on Valentine's Day and so perhaps it was the chaos of the day that led to this disaster. We made a reservation on OPEN table two weeks in advance to secure a table and upon arrival were ushered to a folding table set for two ( not three) where two of us had to straddle the table legs uncomfortably. We complained and were told told there was nothing else and settled in, then were later uprooted by a nice matre'd to another spot. we ordered the goat cheese salad which we have had before- we were three people and it came literally with two pieces of goat cheese on it-but it was good. There seemed to be a big lull in service when the kitchen seemed to back up and food was not coming out. Our waitress seemed to dodge our table as our wine was gone and still no entrees. When they finally arrived they were not even hot. We skipped dessert and asked for the leftovers so my 84 year old mom could have a few dinners from them. We had basa and eggplant parm. When she got home and opened them, they turned out to be someone else's food - shrimp and a pasta dish. She was turned off to say the least. Hoping this was an anomaly !
We love Butera's and dine there a few times a week! The staff is great and accommodating!!
The main courses were excellent and the service superb. The wait for our table very minimal (1/4 glass of wine) and the atmosphere pleasant. We had a small table so the staff went out of their way to create space using a table cloth over a tray & try holder- made a world of difference. Only issue was we believe a mistake was made on the shrimp appetizer - shrimp cooked great but WAY TOO much salt- lip puckering amount. We believe mistakes can happen and will definitely go back again.
Very good food, large portions and reasonably priced
Excellent food and service. Every time we dine at Butera’s it never disappoints. Bravo!
The food and the service were exceptional. We had the goat cheese salad, calamari, veal parmigiano, seafood platter with merlot. What a great meal! Congratulations to the chef! Can't wait to return!
Reservation was made for a Saturday night at 5:30. Table was very cramped for a party of 6 people. We were seated across from the hostess station. It felt like they took a table for 4 and crammed 2 extra chairs in. When we asked to move to a different table, we were refused even though there were available tables at the time of the request. A misunderstanding by our waiter caused our party to basically eat in two shifts. It was a shame, because the food was excellent as always.
The food was ice cold. Waitress was just ok - not super attentive - won’t be back
I always have a great meal at Butea's and the service is very, very good!
Love that it’s family style, you get to try a number of different dishes.
The menu was confusing, the waitress explained that everything is family style, large portions for two people, but for 60% of the price you could get a half portion. I didn't care for the food, the individual portion was small and ordering was very confusing. Rather than ordering something I may have enjoyed we all tried to order something that could be shared. I left hungry!
We had a wait for a 7:15 reservation but the manager did what he could to accommodate us. Food and service was excellent.
Excellent service and great tasting food. They have s family style menus but offer
Half side proportions
DELICIOUS FOOD WITH LARGE PORTIONS EVEN WHEN YOU DO NOT ORDER FAMILY STYLE ENOUGH TO BRING HOME A DOGGY BAG
Excellent meal. Excellent service. Wonderful clean friendly restaurant. Food was fabulous everything we ordered was delicious and enjoyed by all. From salads, pizza, pasta, seafood and chicken every dish was amazing.
We love your restaurant. However this experience was not what we expected. We made a reservation for 6:15 and still waited over an hour for our table. We were served a round of drinks which we did appreciate. The service people were untrained. Examples: removed food that wasn't finished or left plates and glasses that were long done. Forgot bread and water, we had to keep asking...there was clearly no communication or teamwork among the servers.They were simply not well trained staff. Hope this helps as we do love your food.
Amazing food, great service at a great price. Not many places that the owner comes out to your table to check on how your food/service is. Here.....Bob does.
Met a friend for lunch. The food was superb and well presented. The service was excellent! Our waiter made sure all our needs were met throughout our dining time. The host also checked in on us during our meal.
Service was excellent; waitress explained everything in detail....it was our first visit and being informed of the portions and how food was served meant a lot to us. Food looked appetizing and it tasted great.
Buteras is a great family style Italian restaurant.
When visiting our daughter we love coming to Buteras, solid restraurant.
Food was excellent. Staff was friendly and attentive. Great place for small groups to get together.
Great food, great service, friendly staff. Comfortable atmosphere. Simply ,just a great experience.
A little hiccup with the food quality but all in all a great meal.
Great food and ambiance. Perfect for night out with family and friends during the holiday season.
First time visit, superior food, large portions, very good, freindly service, very busy for good reason, traditional Italian decor, plan on being a long time customer!