I have been going to Buckhead's for over 20 years. It has been my favorite special occasion restaurant, but this last meal was a disaster. I had made (and confirmed) a reservation for a specific table twice. When we arrived it had been given away. My steak was raw. My husband's rib eye was thin and tasteless. The veggies were watery and tasteless. We were not offered bread. The service was horrific. At almost 11:00 pm, my husband had to go in search of a waiter so we could get a check. We will think LONG AND HARD about going back for any reason, especially at these prices.
Outstanding steaks and great service. Much better than the "chain steakhouses".
My wife and I returned to dine at Buckheads for the first time in several years Saturday evening. We were not disappointed by the food or the service...consistent with our recollections from previous visits. My wife, who was born and grew up in Maryland, had the crab cakes; she gave them two thumbs up (she's a tough judge). I had the 8oz filet...best I've had in quite a while. Our waiter was excellent. We won't hesitate to return to Buckheads in the future.
I've been to Buckhead's MANY times. However, we had a 6:15 reservation and didn't get our main meal until 8:30. We were actually getting ready to walk out. They had a big party there that night and the kitchen couldn't handle it. Pretty Shabby for such a fine restaurant. Food was awesome as usual. I'm not sure we'll go back anytime soon.
Have been to Buckheads numerous times and the experience has consistently been above expectations. From the food, to the ambiance and the service, all top quality.
Always great meal and service. Gem of Richmond.
Very good food, Excellent wait staff, great wines, cozy yet refined atmosphere.
Always a good meal, but pricy. We go there for special celebrations. Never a disappointment. Excellent service
Buckheads - have not been there in a while, many years, so decided to take my wife there for an anniversary dinner. Overall we had a nice time but nothing super special. Highlight was the great service we received from our waiter, Rick. They also provided us with a nice desert after dinner. Nice coctail list (but who doesn't these days) and of course they are famous for their extensive wine list. The sommelier there, Richard, was very nice but also very busy waiting tables so the attention there was a bit lacking and not sure the wine knowledge there was up to the quality of the wine list. We did select a very nice Italian bottle and started off with a nice glass of sangiovese, all good there. Food - a bit above average. For some reason Richmond does not how to serve up a tasty NY Strip and this one was good but not great, well cooked but lacking some flavor. My wife crab cakes had good flavor but nothing outstanding. Sides were good. Overall a nice time was had and they treated us very well, we will probably return again and hope our food will pick it up a notch.
I took my fiance here for his birthday on Friday and it was one of the overall best dining experiences that we've had. Both of our meals were perfectly prepared, but the real difference was our server. He made great recommendations, including a delicious bottle of wine, and timed out our courses perfectly.
I was there celebrating a friend’s birthday. The food was high quality and prepared perfectly. The service was excellent as well. It’s a great restaurant.
We had one of the , if not the best meal ever Tuesday night. The staff and food was 5 star amazing. The best steak I have ever had.
Best meal I have had in Richmond. Don’t let the outside fool you. Fantastic food and service. Will be back with our corporate team
The best restaurant in Richmond! The only one we sit in and my husband does not say, "yours is better"!!
It was a quiet Sunday night. I had a great night out with my mother celebrating an early Mother's Day. The food was outstanding! Would highly recommend the filet and crab entree - best of both worlds. The dishes are expensive but we knew that going in. Enjoy and savor every bite.
I had their Salmon dish which was perfect! Sides were excellent! My wife had a halibut dish that was slightly over cooked, a little dry, but the rest of her meal was spot on! Super evening and our waiter was great! Creme Brûlée for desert was very good!!!
If you are looking for great food and great service in a quiet atmosphere where parking is easy and traffic in and out is light then I would strongly suggest Buckheads.
We enjoyed an absolutely perfect anniversary dinner at Buckhead’s. Excellent service, delicious food, warm ambiance - just a classic steakhouse experience. Great value as well, since entrees come with sides and salads, unlike at many other chop houses. We will be back!
We have had every anniversary at Buckeheads - there is no better place for a truly special occasion in Richmond.
Just a typical awesome dinner experience!
Was told it was the best in Richmond. Wasn’t busy so expected decent service. They didn’t have the first two bourbons I ordered but their third suggestion was good. Service was slow. I don’t know if it was the server or kitchen. I have a feeling order was missed by someone. Salad was good. My wife’s soup was great. Bread great. Side mushrooms had no taste. Creamed spinach was ok. Steaks were good but a tad cool, I suspect they were up and sat for a couple minutes. Server was very pleasant but disappeared a couple times. Price was usual for upscale steakhouse.
Since I’ve heard raves about Buckheads since I moved here, I really expected a lot more. I’ll chaulk this up to a bad night but really no excuse to miss the mark so badly on what was a typical order for them on a non busy Wednesday night.
Best experience is a while. Seated right away and everything was wonderful.
Our experience was just great. It was our grown daughter's birthday. They brought her a decadent chocolate slab of cake with a candle, so she was delighted. The food & wine were absolutely wonderful. Our steaks were cooked perfectly with all the trimmings so tasty as well. Can't wait to go back very soon & often. The waiter was perfect too. Pricey but well worth it.
My husband and I really enjoyed our first visit to Buckhead’s. Briant took very good care of us. Highly recommend getting the steak. It was done to perfection.
Took over 5 Minutes to be at knowledged at our table apparently the hostess failed to let the waiter know that we were in a back booth. Never got bread. Finally got water after asking for it. The food was good but for the price was not excellent
This was a special meal to celebrate family achievement and the food and gastronomy seemed excellent from the website. We were sitting next to a algebloud and rambunctious and obnoxious family celebrating their elders which is fine except that the crackle of them was annoying for a restaurant that should have had more class. This wasn’t charged at he level of Applebee’s.
Despite the environment being cloying irritating and frankly distracting from this loud family, we were one table of five that had to listen and watch their energy level rise to a frenzy when someone opens a gift of a lamp made in honor of Elvis. I frankly from the east coast would never tolerate this in a restaurant like this in nyc
It was disrespectful
Regardless the food was superlative from scallops with potato gnocchi to the bread pudding
The meal would have bee graded higher if not for this disruptive environment
The management should know better or they can surely not see me there again
Fantastic Restaurant! Great Service and Staff in every area. We loved the atmosphere and the food was top notch! I highly recommend Buckheads!
Fantastic steak and chop house. The staff are top notch professionals. Many have been with Buckheads for years, which is unusual for the restaurant business. Food is exceptional. Clearly one of the top restaurants in the Richmond area.
Our first visit. Four out of five liked their meals. The person who had the rockfish special was disappointed by the fish (strong fishy taste). Otherwise the steaks and salmon were very good. NY strip steak was particularly good. Would definitely recommend the strip steak. Pomme frites and crabmeat appetizers also excellent.
Our experience was fantastic. Very good service and great food. Its expensive but a great value also.
If your looking for a quiet restaraunt and plenty of time with a relaxed place, this is your place. If you want top quality steak or seafood, look elsewhere.
Great place with a little old school charm!
Return visit. Chose steak and crab dishes. All were well prepared. Desert selection of sorbets was outstanding.
Great food, great service sat next to a booth with four loud obnoxious people
Excellent food, and great ambiance. Service is a bit slow, but might be just the crew on the night of. On the high end side for prices for steakhouses. Great wine and drinks listing.
The food and wine were amazing! Our waiter was very attentive and polite. We were surprised about how busy it was for a Tuesday night which made it a little loud and felt a little crowded. But as I said, the food won us over- perfectly cooked steaks, delicious crab cakes, and a phenomenal blackberry cheesecake. We’ll be back!
Always great service and food. The perfect steak.
4th time reservation --- celebrating an anniversary