The food was not good, but not great. Big menu. My husband's medium-rare steak was cooked properly, as was my seared ahi tuna. There are three giant screen TVs, which is distracting, unless you are there to watch sports. There was a guy dressed up as Dean Martin, complete with (fake) cigarette and martini, who wandered among the tables lip-synching to recorded music that was a bit too loud. We didn't find him entertaining. I guess if you enjoy that sort of thing, this might be a good place to go. Service was good.
The French Onion soup tasted like the onions were burned. We sent it back. The clam chowder was only warm and relatively tasteless. We could have gotten better from a can. The coconut shrimp appetizer was not good either. It had been overheated to the point where the shrimp meat was breaking down.
The service wasn’t good either. For example, we had to ask for bread and to have the extra silverware removed. The appetizer was served after the soup. The little things do matter.
We’ve had good food there in the past but over the years the quality of the food and service has steadily declined. Rather than the gimmicks of garish, attention getting outside lighting and signage as well as the too loud music inside why not focus on just having great food and great service? I would come back for that but not as things are now.
MANAGEMENT READ THIS
Well, since you asked... I found the management to be over authoritative. I got a heavy-handed call to confirm my reservation, asking for my credit card and a reprimanding tone that if I didn’t comply with their cancellation policy I’d get charged 25 per person if it didn’t show up.
When I did, I wasn’t greeted with friendly hostess, but skeptical unfriendly hostess looking for holes in my story trying to prevent me from being a patron of the establishment. Why?
We brought bottle of wine, and the server was like “so you want glasses for this?” No, we just want to drink from the bottle …
I whiteness a long conversation with a woman and previously mentioned hostess about a reservation and woman eventually stormed out. Obviously frustrated and unable to enjoy her Valentine’s Day. There was room walk ins not every table was filled at 6:30.
What’s the point of trying to make everyone miserable??
The food is good but over priced. The music/entertainment is passé.
Happy Valentine’s Day…
I wish I would’ve known about sitting upstairs, and when I asked to sit upstairs, I was told no because I didn’t request it... maybe next time.. but the food and service was great
Reserved this for my parents for Valentine’s Day and they weren’t too happy with the night.
Food: Steak wasn’t cooked as ordered (mentioned to the waiter) and the broccolini was over done and charred (also mentioned). Sent the steak back and got back a significantly smaller piece. The restaurant also ran out of bread and didn’t provide any until the end of service.
Service: The waiter disregarded most requests except for the steak request.
I should have tried the restaurant before booking it for my parents. My mistake. The good part was that they had reservations a day before Valentine’s Day but I guess I know why now. I’m willing to give it a shot myself though.
The food was great , service great , but I was charged for a more expensive wine that I did not ask for , I specifically remember the wine I asked for , when the bill came it was not that wine and it was $3 more then the one I wanted , also wasn’t aware of the entertainment fee , which was $5 a person
My wife and I went to Broadway Grill for date night and couldn't have been more pleased. Service was superb, the drinks were amazing, the menu is quite varied, and the food was delicious. To top it off, live music started right around 7pm that added a fun and vibrant twist to the evening. My five-star rating across all categories is spot-on! I cannot think of one not so positive thing to say about this restaurant.
We'll be back!
my water glass had lipstick from a previous user. when i questioned the waitress, she said she would get me another glass.
we were bothered by fruit flies during dinner.
We had a very enjoyable meal in which we split the caprese salad and the St. Louis ribs. More than enough food for two. Our server, Ryan, was very attentive and made the meal that much more enjoyable.
Fabulous live Motown music every Monday night and dinner too. Can’t be beat!
Bar could use some help drinks were not great. Food was okay but not outstanding
I had the prime rib they need to know what rare is I asked for rare and got medium rare
The service was great and that is what saved the experience
The garlic rolls and Prime rib were to die for. Cannot say much for anything else. We arrived at 6pm, when the restaurant was not busy at all. Our seating had napkins but no cutlery. We ordered prime rib each. The waiter did not ask if we wanted any soup or salad, so we shrugged our shoulders and let our orders stand. After we ate our prime ribs (but left the baked potato alone, because it was cold), the waiter came back with a platter of yummy garlic rolls. The waiter said, "here are some rolls." That solved our mystery over why bread was not served initially. We lived in Burlingame for over 25 years, and now know why we have never felt comfortable trying this restaurant.
The food and service was excellent. Great verity of menu options and great wines.
Love everything about Broadway Grill!! Yummy
We enjoyed are brunch. I was disappointed that my Omelete had raw ingredients inside, I assumed all omelets have their ingredients sautéed before placing in the cooked egg, wasn’t satisfying.