We went to brunch for my daughters 17th birthday and they surprised us w a beautiful cake for no additional charge.
The Bristol Room at Four Seasons is always a treat
watch out for the $9 surcharge if you do not order alcohol.
WE HAD A WONDERFUL TABLE WITH A WINDOW FACING THE PUBLIC GARDEN!!
UNFORTUNATELY, WHILE WE WERE DINING, TWO HOMELESS PEOPLE DECIDED TO SIT ON
THE WINDOW LEDGE OUTSIDE TO PASS SOME TIME......
The service was completely nonexistent. It was the worst service I’ve ever had in the past five years. I expected much more from the service. It was completely unattended. I had to ask for Bread more than once m. I had to track down my server more than once to order item.
I would rate the service as just awful
Excellent food and service. Highly recommend it for special occasions.
Service, food, ambiance— all top notch!
Always happy to be pampered at the Bristol! Love this place.
We love access the street, it’s food, service + atmosphere is always on point.
Terrific brunch and great service in a quiet location.
The food and ambience were fine. The pace of service was slow and this has been a problem the last few times we dined at the Bristol.
Fabulous food and service but not inexpensive ... but very well worth it
Bit of slow service. Good lobster roll
Good lobster roll.
The steak was very expensive and fairly average. Sides and dessert were delicious. It was a bit disappointing for the price
Sadly, I can't recommend this restaurant. It's location in a Four Seasons property right on Boylston St and the Common, made me want to dine in its delightful looking interior and watch the passersby. The menu didn't lend itself to lunch and the prices were absolutely astronomical. And then, what we did order left a lot to be desired. We couldn't finish it, and not because we were full. Oh well, on to the next dining location!
I am never disappointed at The Bristol Lounge. I've used this spot for multiple occasions when I'm looking for upscale atmosphere and service. I am always particularly impressed with the wait staff and their knowledge of the menu as well as their prompt and timely service. Making for a very enjoyable combination of fine food and service.
Went for the burger. One of the best around.
Pre-theatre lunch with my daughter. Got an amazing table for two near the window as requested. Our server was so much fun to talk to.
My disappointment was the handmade cavatappi. The dish had so much sage in it was overwhelming. Sage was not stated on the menu so needless to say I did not eat much.
Just one disappointing meal, but we'll be back and ask more questions about ingredients.
Very slow service we waited a long time to get our food or main courses. Our server was excellent but overall this was a disappointing experience for us
Great food, service and wine list. Had a wonderful evening.
We had a delicious, leisurely brunch. Relaxing, delicious, romantic even late morning.
Recent changes to the menu are very welcome. I still find the pricing at all meals but especially dinner too expensive and out of line with comparable restaurants. Prevents me from making this great restaurant a regular option.
I brought family to the Bristol for a birthday breakfast. The servers were very nice and the setting perfect. It’s the food that was so average which would be ok if I were at a regular Marriott. I expected more from the 4 Seasons. The fruit was tasteless and the home fries were over cooked. The omelet was uninspiring. There are so many new restaurants in Boston that serve creative food for 1/2 the price. I just would not return to the 4 Seasons again. It was not awful or even bad just plain and boring.
My husband and I have eaten here several times for special occasions. We came with out of town guests in January. I ordered the filet mingon cooked medium. It was barely pink inside. We went again this past weekend and I ordered it again cooked medium. It was brown all the way through, except when I got to the middle of it the lower half was barely pink. If I'm paying nearly $50 for a piece of meat, it should be cooked perfectly.
When we were out with guests, I didn't want to complain. The second time we were under a time constraint and I didn't want to wait for another filet to be cooked.
I can't recommend this restaurant for anything because we never got our food. We had reservations and were on time . We were seated at a table that was not even set. Our waitress walked by and looked at us 3-5 times and never said a word then eventually came and didn't give us water but asked for our drink orders, After 2 tables seated after us already had their water and drink orders in, she then took about ten minutes to bring us water and then asked us if we were ready to order. We had been ready for 30 minutes. We ordered a cheese plate and chicken nugget appetizer and 2 cheeseburgers and fries. About 20 minutes after ordering we received our bread basket. After about another 30 minutes we received our appetizers. We then waited approximately 45 minutes and still didn't have our food which again was burgers and fries. I then asked for the check and when she brought it she said our food would be ready in a few minutes (not sure what that meant) but I told her we were full and it was late and we didn't want to wait. We paid and left. I then did report it to the night manager who apologized and removed the bill from my room and later sent me an apology gift. He handled it wonderfully but I have to say I have NEVER received such bad service from a Four Seasons and expect better service when I'm paying $600 per night. I love the Four Seasons but if I return to Boston I would never stay here again. When I pay that much I expect great service and other than the concierges (who were fantastic, Joe and Walter) the service here was as average as a Marriott or even worse than some of the Marriot hotels I have stayed at for triple the price. Would never stay here again if I returned to Boston.
Had lunch for four on a Saturday with the window table that we requested. The food was mostly good and our server was fun, attentive and had a good sense of humor. Prices are very high for what you get, but then that's the Four Seasons. I was surprised that the dining room felt drab and out of date and the server's uniform was a bit ripped and dirty, and his shirt partly untucked. Definitely not a typical high-end Four Seasons feel, which was disappointing since I was treating my elderly mother, sister and niece to an extra nice lunch in Boston. I chose it for the view of the Public Garden, the quiet atmosphere (for my mother) and its innate elegance. Only the last criteria wasn't delivered.
The menu has moved upscale (and is much more limited) than the predecessor menu at the Bristol Lounge, but the meal we had (Braised Short Rib) was divine and the service was superb! We had a great visit and will be back!
One of the more comfortable spots in Boston for an excellent dining experience. Relaxed upscale ambiance and service.
Excellent food and service. Very comfortable.
Horrible. Just god awful. Service was bad
Celebrate daughter ‘s 18th Birthday
We've had some memorable meals at private parties and weddings at the Four Seasons, including our own wedding, as well as fabulous meals at the former Aujourd'Hui. This, however was our first time at The Bristol for Sunday Brunch. Disappointing is putting in mildly. For $75 per person, the choices were pathetic. Mostly a variety of breakfast foods, eggs, pancakes, oatmeal, muffins, danish. The balance consisted of a few salads, very ordinary, one fish dish in curry (which I don't care for) with only two vegetables, curried cauliflower and some carrots A single selection of some kind of pasta alfredo I think, totally dried out. A very limited fruit tray, fresh shrimp (terrific!), smoked salmon and three kinds of Chinese raviolis, steamed. The prime rib was okay and the other meat selection was some kind of pork. No potato (except with the corned beef hash) no rice, no sushi. no pates. The dessert table held a variety of very small cupcake type desserts. Not a single chocolate dessert, no pies, no cakes, no mousse nor even a brûlée. We've been to dozens of upscale early in the day buffets around the country and the world and have never seen the selection so pitiful for so much money.
I absolutely love the Bristol Restaurant!! The food is spectacular and the service is unrivaled!! 😃
Expensive brunch that was average execution. Burger was not cooked to order and was extremely overdone. Sent it back, but by the time I received a new burger ( a rare burger at that) my party had all finished their meals.
Will not be returning.
Always a perfect evening!
Excellent service, as always.
The Bristol Lounge at the four seasons is the "go to" for Sunday brunch in Boston. Table service is impeccable food is terrific seating by the window is the best. Near the fireplace even better during the winter months