Bristol Restaurant and Bar - Four Seasons Hotel Boston

4.6
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1427 Reviews
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$31 to $50
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Contemporary American
Located in the heart of Back Bay, the Bristol offers guests a contemporary American menu comprised of carefully crafted dishes that, while familiar and nostalgic, are tastefully influenced by international flair.
The Bristol Bar boasts a collection of sought after, small batch production spirits, some of which have been crafted specifically for us. Our cocktails playfully mash up seasonal ingredients and spirits that strike balance and create the perfect sip for any occasion.
Whether you are cozied up by the fireplace, taking in the stunning views of the Boston Public Garden, or casually sipping our maple syrup and cardamom old fashioned at the bar, The Bristol is your venue to create memories that will last a lifetime.
What 1427 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.6
ambience
4.0
value
Noise · Moderate
86% of people would recommend it to a friend
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FL
Miami
9 reviews
Dined on January 13, 2020
Overall4food3service4ambience4

Went on a Monday night for my birthday, no hostess no greeting. The restaurant was quiet until a small child started yelling, yelling and yelling. Not once and not twice. The waitress apologized for the distraction but didn’t do anything to compensate. So glad we asked to be moved from sitting right next to them at the table that seems like it was in the lobby. Beautiful restaurant, hope to give it a second chance and maybe there’ll be a manger on duty to manage the restaurant.

LU
Washington DC
2 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Charming, attentive and helpful staff. Perfect special lunch

MA
New England
6 reviews
Dined on January 5, 2020
Overall4food5service5ambience4

The brunch at the Bristol is outstanding, albeit a little pricey and a tad noisy. The food and service are excellent and families, groups, and singlets were all represented.

VL
New York Area
19 reviews
Dined on January 5, 2020
Overall4food4service5ambience5

Overall it was an extremely enjoyable buffet brunch. Service - excellent!!!! Everything was very good in its preparation except for:

Shrimp, slightly undercooked and tough
Dumplings, room for improvement
Sweet table, vast room for improvement!!!!

My freshly made eggs Benedict where perfection, except for over buttered english muffin, but that is minimal

In Boston the Four Seasons does not have any competition for Sunday buffet brunch but that doesn’t mean they should let down their standards. I was very happy with most items, but I’m telling you the sweet table was not good.

J
New England
48 reviews
Dined on January 3, 2020
Overall5food5service5ambience5

We had a delightful lunch sitting at a window table. Service was friendly, efficient and professional. The food was excellent-I had the Classic Bristol burger medium rare (minus the cheese) and my friend had the fried chicken sandwich. The holiday decorations were beautiful. Highly recommend for a special lunch and a theater dinner.

BD
New England
24 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

We were staying at the Four Seasons, but would have dined here in any event because the food, decor, service is so good.

C
New England
5 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

Biagio was fabulous! The food was delicious but he truly made the experience!! We had mussels which were a huge portion, the black bass and the wedge salad! The smores dessert was excellent too! Will definitely be back!

VL
New England
13 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

Yesterday was my best lunch ever at the Bristol. I had felt it was going downhill, but yesterday proved me wrong. I had the best Cobb salad ever and mom had a great omelette.
The service is always fantastic!
Glad I was proven wrong!

OT
New England
4 reviews
Dined on December 28, 2019
Overall5food5service5ambience4

A pre show brunch as part of a Christmas present and it was wonderful. Ricardo, our server, had a great personality which only added to the experience.

H
New England
12 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Great service for a birthday dinner for a family member. Our waiter was fantastic. Very enjoyable night. We come for the Bristol Burgers. Second to none.

OT
1 review
Dined on December 26, 2019
Overall2food1service5ambience5

At best Average Food, Great Atmosphere, Great Service

OT
Dallas
1 review
Dined on December 22, 2019
Overall1food1service1ambience3

Christmas brunch at $100 a person plus drinks...The mundane food stations we left unreplensished for long periods of time and used plates were not collected. A mediocre small prime rib station, a charcuterie station from costco, oysters/lox/shrimp - ok but left empty, decent deserts, and the rest was on par with the complimentary offerings at a homewood suites. The price did not align with the offerings, service or Four Seasons brand.

C
New England
38 reviews
Dined on December 16, 2019
Overall5food5service5ambience5

The Bristol never disappoints. Service, especially, is attentive and consistent.

B
Philadelphia
20 reviews
Dined on December 5, 2019
Overall5food5service5ambience5

Wonderful dinner (and breakfast the next day). Everything was perfect. Service terrific. Food was spectacular. Squash and lobster bisque is amazing, as are the scallops. For breakfast, try to lemon poppy French toast - - it will make your day.

OT
New England
1 review
Dined on December 4, 2019
Overall4food3service4ambience4

The Heuvos Rancheros was terrible. The tortillas were overly fried and stuck together with oil and inedible.
It lacked the proper ingredients to really be heuvos and was overpriced for the quality. Poor execution all around.

JA
New England
1 review
Dined on December 1, 2019
Overall1food1service1ambience5

They took my reservation for 1 PM never informing me that they had an event that required we vacate our table at 2:15. They were serving only a brunch at that point. Very poor customer card and no apologies. Beware

i
Orlando
4 reviews
Dined on December 1, 2019
Overall5food5service5ambience5

The service is impeccable... True Four Seasons Style!

B
New England
1 review
Dined on November 30, 2019
Overall5food5service5ambience5

We enjoyed an amazing window seat and thoroughly enjoyed our time! The ambience was perfect and our waitress was delightful! We will definitely return for our next Nutcracker outing!

m
New England
11 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

Our wedding anniversary celebration at the Bristol room did not disappoint. Our server Wade made us feel pampered from the moment we met him. His suggestions of what to order were spot on, the pacing of our meal, and the quality of the food exceeded our expectations which were already high. He recommended the black bass and the cod dishes as entrees. Each was cooked perfectly and brought to our table piping hot. Our table was situated within view of the fireplace. The whole evening was topnotch from beginning till end. We look forward to returning in January for our birthday celebration.

MD
New York Area
10 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

outstanding food, outstanding service and outstanding atmosphere...

S
New England
9 reviews
Dined on November 12, 2019
Overall5food5service5ambience5

As always, excellent! The food (classic burger) is delicious and the lobster roll was yummy. I was here last week and had the same great experience.

DE
New England
7 reviews
Dined on November 11, 2019
Overall5food5service5ambience5

Fabulous food (especially the oysters!) and first-rate service.

OT
New England
2 reviews
Dined on November 9, 2019
Overall5food4service5ambience5

Our waitress was wonderful.

OT
Philadelphia
2 reviews
Dined on November 2, 2019
Overall2food4service2ambience2

Absolutely worst four Seasons restaurant I have ever eaten ate Atmosphere skin to a sports bar rude inexperienced staff and management Do not waste your money with emu of good alternatives in city Horrible !

JJ
1 review
Dined on November 2, 2019
Overall3food3service4ambience3

Unfortunately signature burger came out cold as well as fries were over cooked.

G
New England
13 reviews
Dined on November 1, 2019
Overall3food2service3ambience3

I have been eating at the Bristol Lounge for years and years. The past few times it has not been good. The menu is uninspired at lunch - mostly sandwiches, salads and "bowls". No appetizers unless you want raw bar. My husband really wanted a more traditional entree and ordered the chicken milanese. He was served the most overcooked piece of chicken plopped atop some buttered spaghetti...in a bowl. It was badly prepared, badly served and not up to Four Seasons previous standards. My truffle fries were so overcooked they were inedible, although my lobster roll was tasty. And I find it really strange that the only chocolate dessert must be ordered for 6 people. How often are people dining at a 6 top? Aren't most tables couples and 4 tops? Even if you do have 6 - does everyone want to eat the same dessert? Just weird. WE've noticed standards slipping the last 3 or 4 times and yesterday was the final straw. We won't be back. End of an era I guess and very sad to see what was such a reliable place fall down.

Bristol Restaurant and Bar - Four Seasons Hotel Boston
Responded on November 10, 2019

Thank you for taking the time to share this with us. I am so incredibly sorry to hear about your experience with us. We are so sorry to read that several aspects of your meal did not meet your expectations. I would appreciate the opportunity to discuss this further with you if you have a chance. I am leaving my contact information just below, and hope to hear from you soon. Warm Regards, Rachid Hadouche The Bristol Restaurant & Bar General Manager 617-351-2068

Report
OT
New England
1 review
Dined on October 30, 2019
Overall4food4service3ambience4

The service was excellent for the first hour,
Then there was no service and a long wait for
Birthday dessert , coffee
and bill. The guest left early since she had an appointment
To meet.
October 30 th 1:15 reservation for two

O
New England
1 review
Dined on October 24, 2019
Overall5food5service5ambience5

Remains a great room, in a perfect location, and with a classic view out the windows. The food was all good, and our waiter was absolutely OUTSTANDING. Quick, efficient, smart, charming and interesting, with some good advice about the food and good questions about our preferences. We were having a bit of a reunion/celebration, and couldn't have chosen a better place for it.

OT
New York Area
1 review
Dined on October 16, 2019
Overall5food5service5ambience5

Absolutely perfect! Made the night so special!

A
New England
5 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

Friendly staff, good drinks and awesome cake!

DB
Denver
8 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

The Bristol never disappoints! Great food, great view, great staff!

OT
1 review
Dined on October 6, 2019
Overall4food3service5ambience3

Lots of choices on the brunch buffet, but several hot dishes were cold when I tried them. Had a yogurt parfait with oatmeal/granola on top and the granola was mushy and very unappealing. The dumplings were hot and very tasty. They offered to make us items to order, should have taken advantage, as some of the hot dishes already prepared were unappealing and cold.

MF
New England
22 reviews
Dined on October 5, 2019
Overall3food4service1ambience3

This used to be our “ go to “ place before we went to a Boston show. It was always very good food and quality as well as an understanding of pre-theater schedule. We were very stressed this time which put a damper on evening. We arrived at 6:15 pm, drinks cane at 6:45, apps and dinner came at 7:-15. We had to ask for bill with our meal which isn’t fair to anyone. On a positive note we did make the Lion King show on time in our seats by 8:00.

I
New England
57 reviews
Dined on October 4, 2019
Overall4food4service4ambience4

We always go to the Bristol to celebrate our birthdays. It was not up to par. It took 30 minutes to get a cup of decaf coffee. The rolls arrived as we were finishing. My salad was not prepared as I ordered it - they left out the cheese, added anchovies and did not chop it up. When I asked for cheese the waiter brought grated cheese instead of shaved Parmesan. When I spoke to a manager she said she would speak to the kitchen. The whole lunch should have been comped.

B
New England
18 reviews
Dined on September 30, 2019
Overall5food5service5ambience5

The standard is high for everything from service to good to atmosphere. Elegant, quite, large tables-- a great place to meet and talk.

AD
New England
55 reviews
Dined on September 29, 2019
Overall5food5service5ambience4

Delightful brunch with all the possible options needed. The brunch was sumptuous and service very fast. Our server was very thoughtful and remembered it was my sister’s birthday and gave her pancakes (the one thing not at the brunch). All the food was fresh - bacon was crisp, fruit was ripe and there were many meat options. The shrimp were massive and delicious. A really beautiful meal - will come again for a special occasion!

CT
New England
10 reviews
Dined on September 22, 2019
Overall3food3service5ambience4

The Bristol did a great job on the birthday front, and most of the Sunday brunch buffet was tasty. At such a high price ($100 pp + $40 to park!), we anticipated some combination of a greater variety of shellfish (lobster?), spectacular desserts, music (even piped in), a mimosa or Bloody Mary thrown in, and/or an observed dress code. None of this was there and the unfilled room had quite a
Range of ripped jeans and t-shirts. I guess the hotel has decided that Sunday Brunch is not worth the effort.

Agreed. But disappointing!

RT
New England
13 reviews
Dined on September 21, 2019
Overall5food4service5ambience5

Truly surprised that birthday was not acknowledged as it was stated in Reservation

D
New England
6 reviews
Dined on September 15, 2019
Overall2food2service2ambience2

We have had many great experiences here in the past (most recently in June 2019), which is probably what made this an extra- disappointing experience. We had at least 5-6 wait staff attend to our table over the night, yet service was painfully slow - in spite of the restaurant being fairly empty. The food was edible, but not memorable. Our party of 7 was seated at a sufficiently large table, yet the nicer club chairs were at many of the empty tables around us, and our table had the simpler banquet-style side chairs. We did not complain, assuming they would be filled by the time we left, but they never were. Not sure we will go back for quite some time, sorry to say.

VL
New England
14 reviews
Dined on September 7, 2019
Overall4food3service4ambience5

I like the Bristol Lounge, but I think the food is going down hill. The waffle used to come with berries, but no more. The omelette used to come with real new potatoes and cherry tomatoes, but now comes with salty square potato-things out of a freezer bag. The salads are expensive but aren’t very filling unless you add a protein that doubles the cost. I’m really not going to pay over $40 for a lunch salad! I used to like it a lot but it is changing, and not for the good.

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