BrickTop's - Cool Springs
Food good service good
This restaurant is so LOUD! Isn't there something to mute the bar noise from the dining room where diners want to have a conversation? We were seated as far from the bar as possible and it was still difficult to "talk".
The service was good, but not excellent, as it usually is. It may have had something to do with the hour. Our reservation wasn't until 9. The timing of courses is typically quite good but was not on this occasion. I do not fault our waiter. The meal is delivered by a porter directly from the kitchen and I don't think our waiter really has that much control over it. I felt as though the staff just wanted to go home on a Saturday night.
Our mains arrived while we were still enjoying our appetizer. The waiter appeared almost immediately and offered to send it to a warmer. At that point the damage was done though.
The food was excellent. It always is.
First time here, we were on business travel looking for a nice lunch spot. Everyone was pleasantly surprised. My co-workers had the cheeseburger and the chicken Francene with fettuccine and said they were excellent. I had the crab, avocado and shrimp salad remoulade and loved it. Also couldn't pass on the grilled artichokes! Will be back.
Great menu selection! The coconut shrimp appetizer is amazing!
Helpful staff and great food
Food was very good, excellent server. The overall experience was not pleasant due to the excessive noise level. When I go to a restaurant and spend $200+ on a meal I expect to be able to enjoy the experience with my friends. The noise level was was so loud it was impossible to carry on a normal conversation.
Delicious & great service
Best Veggie Burger I’ve ever had even though it’s not on the menu!
The food and service are always outstanding. We had the crab cakes and the ribs, loved them both. Our server, Jen, did a great job.
It was amazing!!! I will definitely be back! Food was amazing 😍
Waiter was so nice
Went for Valentines Day and expected over priced menu and rushed service. I am very happy to say menu was not different and our waiter did not rush us. Food was amazing and service excellent! I will be returning!!!
Get rid of the shoestring fries and get thick-cut steak fries
Wonderful experience! Great food and service was outstanding. Quiet enough to enjoy our date and talk :)
BrickTop has never disappointed! The service from the moment we walk in, until we leave has been attentive, but not overly so. Waitpersons have been engaging, self-assured and helpful.
The overall impression I have is always that of a restaurant well run with well trained staff.
And the food...meets and exceeds our expectations, each time we come, regardless of what item
we choose. A great place!
My experience has always been excellent. The food and service are top notch. Definitely worth going for a nice lunch or dinner.
Pre valentines day
Consistently good food. Not great food but a nice evening out. Cocktails are uniformly poor.
Very good as usual
We were seated quickly. Our waitress was very attentive and friendly. The noise level was high but we were able to hear each other. Food was good and was generous. We will return.
It was very good
Always a pleasure to dine at Bricktops with my friends or business associates. Professional, top notch service and delicious food!
Terrible service, long time to wait for drinks, order was incorrect. Celebrating a birthday and there was no attention to the detail
Birthday for my wife. You
We had reservations, we were seated immediately. Really liked the location (we had a booth which we prefer) of our seating. The hostess was great, very friendly, and as well was the wait staff. We found a new favorite drink, Charred cucumber, I believe. Hope they have it at all your locations!!
Our waiter was not very friendly or prompt and honestly just seemed not interested - we kept asking for more water - I shouldn't have to ask -- we were there with 2 friends for their birthdays and had gifts, etc. so it was obvious but he didn't offer any birthday celebration or anything
Just ok this time. Was there for a biz lunch and service was awesome. Food was just ok not as fresh as I would have expected. And when you think all in this was a $100+ lunch for 4 people, not sure I would say it was a great value.
Fish was dry ,cooked to much. Never had a chopped Caesar salad,not good.sushi tasted like it had been prepared .
Great service. Friendly staff and the food was very good. never had a bad meal here.
Food was great, as always but the service was really poor. This is surprising for BrickTop’s. I guess everyone has a bad night but our server was the most unhappy server we’ve had in a long time.
Overall, quality food in a good atmosphere with the typical Franklin high prices. My biggest complaint, and the reason I have to think twice about coming back, is the inordinate amount of noise in the restaurant. I have been here twice in the last 18 months and it is the same. When the waiter struggles to hear you, you know it is too loud. On both occasions, was hard to carry on a conversation with four people.
Food is always good, as well as the service. I love the decor and all the seating is comfortable. It is sometimes loud near the bar, which is why we always ask to be seated in main dining area for dinner so we won't have to yell to have a conversation. We had an amazing server who was very cheerful, polite and efficient in serving us!
Great service and meal!
Great service and nice environment, but the trout was lukewarm and underdone. Wanted to like, but seems overpriced with average at best food.
The food was great, but the back room is really cold by the windows and distracts from the meal...so many seats were open so not sure why we were set there
Great lunch! Love the sushi!
26th wedding anniversary