Celebrating Valentine’s Day weekend
We went with another couple for an evening out. Neither of us had been back for several years. When they first opened they had teething problems typical of a new restaurant, so we went elsewhere since then. But we decided it was time to return. The food was very good, and plentiful. The drinks averaged $12 to $17 for a cocktail, which we thought was a bit on the high side. Our meal included a basket of kettle chips with shredded lobster and cheese baked on top. It was good. Then, 3 of us ate appetizers, and our 4th had a steak. They were ok, but very pricey. One dessert was purchased. The bill for drinks, appetizers and one full meal with a single dessert came to $200. OK but a bit pricey for Cumming. If you go, take your Platinum Card with you!
Terrible experience for Valentine’s Day. Had a reservation but still had to wait for a table and was seated on the cold patio.
Once seated, we waited 10-15 minutes and no one had come by so I had to flag down a waiter.
Menu was ok but food was not. Lobster chips sounded great but were served burnt to the point that they were charred black.
Steak was served cold so it had been sitting there for a while. Sent it back once but didn’t help much.
We were there for Valentine’s Day so it’s possible everything got away from kitchen and wait staff but it was a bad enough experience for us that we won’t try again.
Numerous mistakes with our order. The server was very nice but very inexperienced and maybe not well trained. We enjoyed the atmosphere and food was good. We made the best of it with another couple we had dinner with. Sat in the bar area which fine until the band started. Walked through the rest of the restaurant and environment was nice not too loud but not stuffy either.
Our dinner was impeccable, the brussel sprout appetizer, lobster bisque, salads, lobster tails, shrimp and vegetables, etc were out of this world. And our service from Ashley and others was first class. What a lovely Valentine's day dinner. Thank you!
Food was great. I had a Ny strip special with blue cheese and the wife had sea bass. Both were excellent. Server was on top of everything. Overall great date night spot would go again.
Service was slow. Took quite a while for our server to greet us after we were seated by the hostess.
Great food and great service! Would definitely go again for a nice dinner out. Everyone was impressed with their food!
The food and Connor are always excellent at Branchwater! Thank you for taking such great care of us!
Overpriced for a meh experience. Felt like a Longhorn at best.
Scallops, salmon, and Brussels always stand out.
We love the scallop appetizer and have actually asked that they make it an entre! This is our go to restaurant as we living just two minutes away!
Fantastic fresh food at a reasonable price. Service gets a 10+. The ONLY negative is the noise makes it hard to carry on a conversation.
Food and service were great! It was very loud in the room we were sat in. Would not sit in that room again.
Love this place. Really good menu. My wife and I like to sit at the bar, and Malia is fantastic. Katie is great too.
Excellent food and service. We arrived a few minutes early and were seated immediately. The only thing that could be improved was the noise level due to the volume of the music. A bit too loud, but tolerable.
As always Branchwater didn’t disappoint. The food and service was outstanding. Recommend this place to anyone who enjoys great food and friendly service.
Food and service was great—-noise level to high but it was an enjoyable evening! One thing that we didn’t know and were not told when we called to make reservations is that you have to reserve a booth.
Our server was very pleasant and attentive. The food was fabulous and reasonably priced. The manager comped our appetizer for being first time guests. We have found our favorite steak place!!!
Brussel Sprouts are spot on. That's the positive. We ordered 4 different bottles of wine, only to be told that they didn't have any. Then we asked for the Manager, and She came over to argue that they only keep 3 bottles of each wine on the menu and that it was Christmas and they were out of everything. She then told us that they had the original bottle we ordered, but she was wrong, and wanted to argue that fact too. She was a real winner of a personallity for the manager of one of the only decent restraunts in town. We were one of 3 tables seated, and service was excrutiatingly slow, food was way too salty, poorly prepared, and just sloppy. What a crappy way to interact with PAYING customers. So much for a pleasant experience. Save yourself the aggrevation and go anywhere else.
Service was great. Food quality is diminishing
Our waitress was perfect. Super sweet, great energy, had perfect timing with drinks, appetizers, entrees and desserts. The food was delicious. The shrimp cocktail felt a little pricey but as soon as you tasted it, it was worth every penny. Steak was cooked perfectly, the lobster tail and scallops were amazing. My husband and I had a wonderful evening and we can’t wait to return!
Food was delicious. Party of 7 ordered different entrees and all were very pleased. While the server was friendly she disappeared at times. Had to hunt her down to order desserts. Maybe she had too many tables.
Great food and a great server! We all (party of 8) enjoyed our food and look forward to eating there again.
We go there often and enjoy their Specials and desserts and I take friends as well because the food and service use to be on point. I was served a burned steak covered with onions so I wouldn’t see how horribly burned it was... I tried to eat it and it wasn’t eatable. The waitress said the cook misunderstood? Crispy and burnt are two different options. It was pretty empty when it use to be full, now I see why there aren’t many customers anymore. They never remade the steak just didn’t charge us. Poor management to not remedy the mistake and to be rude when confronted about the service. We will never go there again.
Great food and drinks at very fair prices.
Absolutely great meal. Service was great as usual, food was fantastic (had the featured double lamb ribs), and they made it special for the Anniversary and Birthday we were celebrating at our table. Never a disappointment, and eat her 6-8 times monthly. There is not another steak and seafood restaurant in the area that comes close.
Unfortunately, one of our party ordered a hamburger well done and it came back quite pink in the middle. He sent it back and it was still pink in the middle when they returned it to him so he refused it altogether. That sort of ruined it for him but the rest of us enjoyed our meals.
He told us last time he was there the service was bad but this time the service was very good except for the undercooked meat.
Not sure I would return.
We had an excellent experience on a Friday evening. Wonderful atmosphere. Brussels Sprouts were Amazing!
Service was excellent. We were seated right away earlier than our reservation time.
Great location, atmosphere, drinks. The food really isn't all that good. I will not return as there are plenty of comparable options.
Way over priced for what you get. No tolls or anything. Brussel sprouts are amazing but entree was blah. Veggies not cooked thru, snapper fish had no flavor and tasted like it had been frozen.
Double date. So fun. Love the food and service. Our waitress was terrific!!
Great service and food!
Wonderful service. Amazing food. Slightly larger portions but accounts for slightly pricey items. Well worth it however!
Friends get together after cruises to compare events and fun experiences. Had a great evening with good food and wine.