Bramleys Brasserie at The Orchard hotel

Bramleys Brasserie at The Orchard hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

1. UH

   UlrikeH

   London1 review

   1.0

   Dined on July 19, 2019

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   When we got there they said we hadn’t booked. We ordered a bottle of wine, half an hour later they came back saying they run out of the wine, 10 min after the waitress returned with a bottle of said wine. Ordered appetisers, they took almost 1 hour to get to us after complaining 3 times, once arrived they were not hot. The main course took almost 2 hours to arrive, again had to complain several times, luckily that was hot, although the top of my rice was clearly dried out. We were next to teenagers (some sort of summer school) very noisy and messing around as teenagers do. Still the restaurant should have placed them in a function room and not next to full paying customers, I don’t blame the teenagers at all. I felt very disappointed as this has been the worst dining experience we have had for a very, very long time. The waitress worked extremely hard, I don’t feel that any of this is her fault. Not what you want after celebrating your child’s special day
   

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2. OT

   OpenTable Diner

   Buckinghamshire2 reviews

   3.0

   Dined on July 19, 2019

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The main course menu was mostly curries, burgers, salads or pizzas and what we had was well cooked and presented and tasted good. The desert menu was very disappointing- a chocolate pudding, icecream and sorbets or cheese. The cheese plate didn't have everything on it listed in the menu. Our waitresses we lovely, they were very busy and as a result service was slow but they were cheerful and efficient.
   

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3. G

   Gloria69

   Essex1 review

   3.0

   Dined on July 17, 2019

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was excellent however the service is a big let down staff are extremely slow which is a shame as every dish we had was lovely although we waited for too long
   

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4. PL

   PeterL

   Nottingham1 review

   1.0

   Dined on July 17, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Sadly our experience at the Bramleys Brasserie at the Orchard Hotel was not a good one. We were having a celebratory evening meal prior to my daughter’s graduation at the University of Nottingham. The service was extremely slow and some of the food served was tepid and sub-standard. We sat down as booked at 7.30pm but did not leave the restaurant until 9.45pm. Waiting staff were pleasant enough but seemed to be poorly managed and did not even know the table plan. The time between ordering and first course and then first and second courses was too long. I had to ask where our desserts were after waiting for 30 minutes for them. Two of the four main courses we ordered were tepid/cold and all the chips were stale. I raised these issues with staff but received no explanation or recompense. Our celebratory meal was spoilt by this experience and I could not, based on our experience, recommend this restaurant to anyone.
   

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5. R

   Rachel

   Nottingham1 review

   4.0

   Dined on June 24, 2019

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely food, good portion sizes, a nice ambience with friendly service, despite being short staffed. Overall I would recommend.
   

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6. S

   Sandman

   Yorkshire6 reviews

   3.0

   Dined on June 14, 2019

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Nice surroundings. Contemporary feel. Front of house team friendly. Service a bit slow. Food nicely presented. Tasted good. Expensive for what you get. Wouldn’t have expected chips to be (or appear to be) frozen. Brunch on Saturday a completely different affair. Perfect!
   

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7. PS

   PaulS

   Brighton1 review

   3.0

   Dined on April 29, 2019

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   My steak was not bad but my wife's burger was awful. Salty, thin and burnt. Would not go back but as a meal in a moderate hotel, you could not complain, just would not go back.
   

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8. SB

   SammyB

   Nottingham1 review

   4.0

   Dined on February 19, 2019

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   I was shown to my table very quickly and given a choice of seats. I asked for the early bird offer that I had seen on the TV in the room, the gentleman serving said he would come back to me. Some of the team seemed to be searching in the cupboards for the menu, however he came back after 3-4 mins and explained what it was. My drinks order was brought over quickly and I asked to order, this was repeated to me and was cooked quickly. The standard of food was very good, except for the peppercorn sauce which tasted ok but was very runny.
   

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9. GS

   GianlucaS VIP

   Los Angeles5 reviews

   3.0

   Dined on January 30, 2019

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Ok food fine but nothing special. Price ok, a little on the pricey side
   

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10. TA

    TressA

    Nottingham1 review

    5.0

    Dined on December 14, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely post graduation meal. Service was excellent - very friendly staff and all congratulated me for graduating. Food was excellent and the 3 course for £25 was great for a celebratory meal. Delicious salmon starter and pannacotta for dessert.
    

    Bramleys Brasserie at The Orchard hotelResponded on January 14, 2019

    Thank you for your lovely feedback and congratulations on your recent graduation! We hope to see you again in the future.
    

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