Private Dining by The London West Hollywood incorporates all of the aspects that create a memorable celebration or occasion, and deftly perfects each detail to enhance every moment with innovative menus, creative presentation and impeccable yet approachable service.View Private Dining Details
We’ve gone to Boxwood many times in the past so we decided to try the dinner menu after it was re-launched recently. We had an off start as there was no one at reception but we heard voices chatting somewhere in the back. I was actually telephoning the reception desk from where I was standing but my mother who has mobility problems decided to slow walk into the dining area to tell them we had been waiting.
The crab toast appetizer was very good and the crab meat was generous. The waiter described the garnish on the crab toast as kimchi but it was seaweed. I know what kimchi is and this was not. The scallops in coconut sauce was also good, we expected big scallops but dish had little ones, which is fine.
For the entrees, the fish and chips were good. Of particular note is the very tasty and fresh tartar sauce. The spaghetti with filet mignon meatballs lacked brightness of flavor and the meatballs were extremely bland. The biggest puzzle was the lobster risotto. The way the menu was written, we expected lobster meat in the risotto. There was none. The truffle was missing in action too. We asked the waiter and he said the lobster was incorporated in the risotto and there were truffle shavings. There was neither. I know risottos and I remember Boxwood as having excellent risottos in the past, so this was a disappointment. Our waiter did not seem that knowledgeable about the menu. He did say he will relay our concerns to the chef, but that does nothing about our meal and for us as diners. It was like a big “ho-hum, sorry” and that was it. I remember far better food, service and customer appreciation in the past. We also noticed that my mother’s plate had some kind of a chipped side – the waiter said it’s the “design of the plate” (um, no) but also conceded the plate seemed worn out.
And finally, the iconic beef wellington was no longer in the menu, it was one of the best I’ve ever had. That’s too bad. The Boxwood dining room glory days are behind us, it seems.
Pre wedding dinner
Great service from Le’Roy and fantastic food. We’ll recommend it!
The brunch was absolutely wonderful with a great team to make sure we had everything we desired. The food was fresh, delicious and made to the exact needs of each at the table. It was a great way to start off 2018! Thanks Michel for the wonderful service.
Best meal of my life
What a dissapointment...! We selected that restaurant for Christmas day as it was recommended. We even checked with the concierge who convinced us it would be "special". Wow! They no nothing about "special"... Food was ok but service was poor. We ordered a wine from the private selection and after a long wait they advised they no longer have it. Then ordered a bottle from the regular list as their cellar is apparently far and unaccessible to most employees and we did not want to risk another 15 minutes wait for the wine... but ended up cancelling the bottle and ordering wine by the glass (!) as our food had already been served (and cold I have to say) and we were still waiting for the wine!!! As we had our wine towards the end of our main course, we even needed to ask them to wait for desert so we could finish our glass and not be rushed. For a Christmas dinner? Unacceptable. There was absolutely no ambiance, no Christmas decoration, no Christmas tree, nothing like Christmas. Please do not advertise a "Christmas dinner" in the future. What a dissapointment.
Christmas dinner was exceptional -- good food, good wine and great service. Definitely planning a return to try their everyday menu.
I would definitely go back for the regular menu. I took my mother there for Christmas Eve prix fixe menu. The mushroom chestnut soup was outstanding. My only complaint was my medium rare steak wasn’t pink in the middle so a little over done for me. My mom’s lobster risotto was delicious. Nadim, our server, was gracious and attentive.
Need to inform the patrons that boxwoods is under renovation and they set up a temporary boxwoods in a hall room.
The ambiance was exactly what we were looking for during our luncheon. We stayed quite a bit longer than initially anticipated because the environment, view, food, drinks and staff were all amazing! We could not have enjoyed ourselves more than we did. Thank you!