Bourbon Steak - Four Seasons Washington DC

We visited for a birthday dinner. Didn’t realize it would be so loud. Couldn’t even hear ourselves talk it was so loud. Our waiter wasn’t very attentive at all took him 20 mins to take a drink order. Didn’t have a good selection of cocktails for such a viberant bar scene. I ordered the crab cake and Mac and cheese with lobster. The crab cake was way over cooked but the worst was the Mac and cheese I’ve never had anything like it the macaroni wasn’t even cooked at all. I couldn’t get past that portion i had to send it back to the kitchen. Needless to say we will never return not worth the money.

Really great Japanese steaks, lacking some serious dry aged selections. Top notch bartenders

We took our daughter and son-in-law to Bourbon Steak. We had been seated for about 30 minutes when I finally asked someone what we needed to do to order a cocktail. A few minutes later a waiter appeared and our cocktails arrived 15-20 minutes after that. We had been seated for dinner for almost an hour before cocktails were served.
We had two bottles of wine during dinner. The sommelier poured the the first round from each bottle. We poured the refills. Our waiter was always MIA.
At the conclusion of dinner, we placed our knives and forks on our plates to signal we were finished. After 15 minutes, I had to ask what we needed to do to see a dessert menu.
The service was awful. I will not return.

Absolutely incredible restaurant and a killer steak menu, great cocktails and the lobster mac and cheese was killer. The fries they give you complimentary were even excellent!

Bad service some food ok. French fries were freezing cold

Amazing meal, atmosphere and staff!!! Plan to spend A LOT of money though.

A+ all around

We were disappointed when our burger came out over cooked but they worked hard to correct it by recooking the burger and even “refreshing” our duck-fat fries. They more than made up for the initial snag.

Came here for my boyfriends birthday dinner with his parents (we had previously come for another occasion a few months prior). It’s by far one of the best dining experiences in D.C. - food, service and ambience is perfect.

Bourbon steak is a great restaurant if we only value its food. We went yesterday and we were excited. The vibe, decor, and menu looked amazing. However, the service is its weakest link. We spent 3.5 hours in a meal because service was slow and unattentive. Sommelier proposed a great choice, but he spent almost 30 minutes to get to our table. Desserts menu got to our table 20 minutes after cleaning a table. A complete disaster.

Service was great. Food A1.

Appetizers were amazing. Staff was attentive. Ribeye was unremarkable.

This has to be the best restaurant in DC. Every aspect of the experience is outstanding. Terrific sommelier!

Usually the restaurant is spot on. Unfortunately this past Saturday they did not meet expectations. My good friend is getting married in 3 weeks, to celebrate a group of 8 of us decided to have dinner at a steak house. I choose Bourbon Steak given my prior business dinners there were always top notch. Well first of all service was way off, yes the place was completely full of guests but our server was not attentive enough. I had to get up and ask for our cocktails to be refreshed, to have more our water glasses filled etc. etc unacceptable for this type of restaurant.
Next the food was so average. We ordered grilled octopus as an appetizer it was way over the top charred so much so to taste it was just tasting burnt. For my entree I ordered wagu. I have been to most all of the steak houses in D.C. And in Chicago I know what exceptional wagu tastes like. My entree was like eating pure salt from a salt shaker the worst piece of meat I have eaten. I had it sent back to kitchen. There were a number of other issues with the other entrees.
Suffice it to say I wish I didn't choose this restaurant and I will not ever recommend it for business or please again.

Outstanding food and service. Food cooked to perfection. Noise level very loud on weekends, so go earlier if you need to talk! Everything else was flawless!

Great experience. Always is.

Fantastic four seasons service. Every request or need was anticipated or taken care of politely and quickly. Food was excellently prepared and interestingly spiced.

Seafood tower was off. Oysters were bad. Shrimp was overcooked.
One of two steaks we ordered needed to be sent back. Med-rare came out as rare.

Service Flawless; Steaks Prepared Perfectly; Dessert delicious, beautiful, and innovative. Did I mention, the place was packed? Bravo, thank you!

Best steak I ever had, but the crab / tomato gazpacho for $18 had no identifiable crab.

Incredible all the way around. Steak was off the chains.

Birthday dinner

Was not impressed

We went for lunch to celebrate our daughter’s condo purchase/settlement. The word was passed around and everyone we encountered was congratulatory and made her feel special. The food and service were excellent and a lovely surprise was the unexpected delivery of complimentary desserts that were delicious. We’ll definitely be back!

It was absolutely wonderful and the food was omg!!!

My husband and I love this restaurant and we frequent Bourbon Steakhouse when we want steak. Usually the service is excellent and the food is delicious. Unfortunately this time, it took 1:15 to get our steak, and once it came out, the meat was stone cold. Which, of course, makes the meal less than enjoyable. The waiter was very nice and apologetic, even gave us free desert and waived our wine corkerage fee. I expect more from Bourbon, and I hope this was a one time mistake.

The food was amazing and delicious. Every single dish was perfectly cooked a d served!!!

The side dishes (brocolini and macaroni and cheese) lacked flavor. The staff were extremely gracious and allowed me to replace those dishes with fries. The steak was cooked to perfection, and paired nicely with the wine. Dessert selections (key lime pie AND the chocolate chip cookies) were delicious. Overall, it was a pleasant experience.

We came to Bourbon Steak for a bachelor party; the groom had always wanted to go, and opted to do an elegant dinner instead of the usual "bachelor party" type activity. Bourbon Steak really exceeded all of our expectations! When we arrived, we were informed that a party had cancelled and we were moved into a private dining room - which was, by itself, absolutely amazing. Greg immediately made recommendations for a cocktail, and walked us through everything we could need to know about the restaurant. He was incredibly thoughtful and thorough in offering suggestions (including table-side cocktails!), and answered all of our questions. He checked on us often, and made sure they were consistently meeting our expectations. Amanda, who was our main server, was absolutely wonderful with us; she was quick with suggestions, and was incredibly patient when we couldn't make up our minds.
The food! We each got a steak, some of us with accompaniments, all of us with sides. The quality of meat was incredible - once you cut through the sear, the knife cut through the meat like butter. The accompaniments were rich and delicious, and the sides were, in their own right, fantastic. The cocktails were excellent, and the whiskey selection was exhaustive.
Overall, we got more than we could have expected, and the groom had the time of his life. He is absolutely smitten and we cannot thank the restaurant, Greg, and Amanda enough for making us feel incredibly special.

The ambiance of the hotel is lovely. The restaurant was nice but not exceptional. The food was good but greatly overpriced. The drinks were so so and also greatly overpriced. There are so, so many fine restaurants in the area. You truly need to stay competitive. If you are going to charge this much for food, you need to have the entire experience be exceptional. Fiola Mare does this right down the street. The server was very nice and enthusiastic but made several mistakes in the order of the delivery and in the check. You can do better for $120 a head.

Great meal with my wife after moving our son into Georgetown Univ. She was a little sad, but the evening turned out great secondary to the great service and excellent meal we enjoyed at Bourbon. The filet with bernaise sauce was perfect, as was the octopus appetizer.

Food was good, but not exceptional. Super slow service, uncomfortable chairs. Very poor value for the money. Only a good place for business, not for special occasion.

We went to celebrate my son’s 18th birthday. Service was extremely slow. Our waiter was very UN- attentive. It totally ruined my sons birthday.

One of DC's finest, from the moment you walk in and until you leave

No lo recomendaría entre tantas otras opciones de comida en Washington

This was my first trip to Bourbon Steak and took a friend of mine for his birthday. The service was excellent and we were very well taken care of. We started with the seafood tower which had lobster, oysters, tuna and mussels and four different sauces followed by two of their ribeye specials and finally their Bourbon chocolate bar. Every course was well prepared as ordered, delicious and served perfectly. The sommelier recommended a fantastic wine and the entire meal was just a treat. Cost is high but well worth it.

We generally have excellent service, but this was the first time where service seemed out of touch a bit. Usually the service is like a well oiled machine with all staff coordinating to make your experience spectacular, but this time it took awhile to get drinks and complementary fries, we had to ask for our bread, and then it took our main dishes forever. We were given complimentary drinks for the delay, which satisfied our growing annoyance, but then we noticed that the complimentary drinks were on our final bill! We had to point it out and it was immediately corrected, but again, the normally well oiled machine was a bit off that night. Praying it was a rare night because we generally love this place.

I've been there three times now and keep going back for two reasons: 1) The food is fantastic. This group does beef like no one else. 2) The service is friendly, knowledgeable, and professional. Spoke with sommelier for a good 10 minutes at the table. Will go back again!

Great service and food. Very attentive as we celebrated our anniversary...pre-theater dinner. On the pricier side, but that’s to be expected at four seasons hotel, all food was perfectly cooked and presented.

We went for our anniversary and it was outstanding!!