Border Grill - Downtown LA
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The tapas took almost an hour to get to us. They ran out of champagne. Though our waitress was great, they were WAY understaffed and seemingly way behind in the kitchen, despite not being busy at all. The worst part: the food wasn't that great for all of that wait. Very sad, as they have vegan items.
We arrived on 02/15 early to our dinner reservation and sat at the bar service was slow which wasn’t a problem until we finally were seated. Once seated no one attended is for at
Least 20 mins and only after we asked to be serve. In addition we waited a very long time for our entree’s. We had to ask for water multiple times and just felt that we were being neglected. We
Watched other tables be served promptly and with a sense of urgency without an apology. I’ve been in the service industry for 21 years and I rarely right a negative review as I understand the challenge of working with the public but I felt compelled to do so this time. I write this in the hope that management and ownership makes necessary changes so this doesn’t happen to anyone else, best of luck.
Love the food, the service and vibe.
We came for a nice Valentine’s Day meal and it was obviously pretty busy. The food felt like it was prepared in a rush and it was lukewarm. Everything needed a little something extra to up the flavor but i understood the kitchen was slammed.
I’ve been here before and the service and quality of food was delicious and as to be expected, a busy night like Valentine’s Day showed a lack in quality.
I’d still return back to eat, just maybe not on Valentine’s Day.
Very tasty food and excellent service. Great value for the valentine's event, because we got free flowers and a card!
I - along with many other of my table neighbors - were a little surprised, but very happy to receive a nice, tasteful bouquet of flowers; it was Valentine's Day. It came complete with unique gift cards we could personalize. It was a very nice touch. I liked the food and will likely go back again for the ambiance and menu selections.
Good food with lots of options for every time of eater.
The food always tastes great but our waitress was outstanding! She had such a friendly way about her.
Border Grill was a wonderful experience. The food was terrific, definitely a cut above your chain Mexican restaurant. The room is unique, the service is excellent, and the price is reasonable, especially for DTLA close to the Music Center. It is a manageable walk, if you're a walker, 10-15 minutes. I'd definitely recommend.
Always a treat to dine at Border Grill before an event at the Music Center.
The food had really great flavor but our mains weren’t served hot. They were that shade of warm that’s frustratingly hotter than room temperature but not hot enough to feel like you’re eating an evening meal.
always great food, drink and fun place. great Mexican food
We ordered from Dine LA menu. Each item was delicious. Highly recommend Border Grill
I hadn't been to Border Grill in a while, and was enticed by the DineLA menu, which was appealing and an excellent value. The food was delicious (I had the Border Classics appetizer and shrimp bowl entrée), the service friendly and appropriately attentive, and the setting amusing. I'll try not to wait as long before my next visit.
Good food inventive, fun
Regina is amazing. The managers always recognize me so it feels like home. Just a great place for me after work. Will always come back and always tell others!!
The service great and food was decent, but it was hard to actually enjoy anything with the drunken people at the bar yelling and screaming the whole time. What was worse is the bartender kept feeding them shots and at one point was taking shots with them. I get it, it’s DTLA I live here so I know, but this isn’t a bar or a sports bar and it was only around 8:30. Sad because I liked the menu and the art, but probably won’t go back.
If you do go, the squash and the corn are excellent.
overpriced food. good service. maybe happy hour worth it but definitely not normal menu
Not like the old days in Santa Monica unfortunately. Quality of the food was not what I had expected or hoped for.
Over the years, this has been one of our favorite downtown spots for a creative south-of-the-border menu. The last few times we've been here, at least one in our party was disappointed. The service is friendly and attentive enough, but seems the wait staff and kitchen are having a hard time coordinating getting a hot entree to the table while it's still hot. This has happened several times. Flavors are still great. Hope they can get thier issues worked out.
Incredible meal! We'll be back whenever we are in LA!
Food Quality has fallen
Space is not warm or welcoming
The food is consistently good and delicious. Can't go wrong with any of their menu items.
I have always loved Border Grill, so sad to report that the food was mediocre and also way too spicy - the server said mild to medium, but it was hotter than that. Soup was tepid. Table cleaner brought half-eaten food plate from another Table to ours, stacked soup bowls that were still half-filled on top of one another which resulted in soup splashed on table and then put dish from the other table on top. Yuck.
Food was okay for the prices I had a party of 15 and we did not have a lot of hot food being served as apps. Other then that it was great service and we had a good time
Food & service was great. Call if you're going after 8pm because they close early if its slow.
The food here is outstanding! The staff was very friendly as well.
First time checking them out and we loved it. Brunch was delicious, service was great and the place itself is beautiful. Can’t wait to come back!
Carina was great and enjoyable
AYCE border brunch was so delicious. Service was awesome too.
Loved the Sweet Potato veggie lettuce wrapped tacos!! The flavor profile was delicious. The guacamole was tasty plus with the addition of the fresh crispy chips. I definitely took my guacamole home but I ate all 3 tacos!
Great menu and able to accommodate gluten free.
Great service. Great tacos. Loved how they let you mix and match the tacos
The food was good, but my stomach was very upset later in the afternoon. I also didn't realize we had to pay for chips and salsa. I thought that was a little annoying.
Everything was great. Our server the best!!! Love Border Grille flavorful food!
Great !! Food excellent.
Vegan and gluten-free Sunday brunch, unlimited delicious tapas-size plates, friendly service! More than we’d hoped for!! Followed by a short walk to the Broad Museum.
Service was excellent. Food was not good...enchilada tortillas were hard and flavor was bland. We were very disappointed as food was good when I went there 5 years ago.
I haven’t been in a while since it isn’t in a neighborhood I’m usually in, but friend in town staying nearby so a perfect opportunity to get over there again. Cool place, great food and great drinks.