The set menu was rigid and inflexible until we spoke to Managing chef who defended the Christmas set dishes. He then realized that we have attended this season's brunch for 18 yrs and maybe he should listen to guests. We said that our review will honestly relate our experience , and then his tone changed to address our observations.
The quality of food served was very good and the personalized requirements of our table of 11 guests was addressed. We even got ice cream for our 12yr old grandson[although it was initially said this was not on menu!!]
The atmosphere was funerial [ quiet]., sparsely attended. This, in total contrast to the previous 17 years of busy Christmas Brunches form 10 am- 3.00pm.
We will be doing an internet search in future to attend brunches with a value for money assorted spread of food. You have basically lost this large family group unless you revert to the traditional brunch with the similar variety of food being available from 1998-2015 at Hyatt Regency Richardson.
The food was amazing (especially the butternut squash soup). It may be our new thanksgiving tradition!!
I was mildly impressed, I stayed at the hotel for my bday weekend, and decided to have breakfast at the hotel because it was convenient. I told the gentleman I made reservations and he quickly brushed me off and said no reservations were needed as if he were in a rush but there was hardly anyone dining there. I had to wait 10+ mins for the chef so I could get an omelet and pancakes, he was very unfriendly and seemed as if it was a bother to him that I asked for an omelet AND pancakes. The waiters were friendly but they were a bit bothersome, I couldn't even enjoy a conversation with my boyfriend, they asked us we wanted coffee every 2 mins and kept interrupting our conversation. Food was good but all in all not worth the $30+ dollars, you are better off going to Egg & I, its only a few blocks away.
The service was great (the waiter was ALWAYS attentive and our champagne glasses stayed full!) and the food was delish. We were greeted with a rose for each of the Moms in our party. We had a great time and the experience was enjoyed by all, young and old!! The kids had so much fun trying all of the different foods. Two Thumbs Up and Five Stars for the Mother's Day Brunch!!
We were very impressed with the vast array of food and equally the quality of the presentations. Great staff, waiter was great (Ronnie), the quartet was a nice touch, and the desert bar was fantastic. It made my Mother's Day for my mom and wife to say the least. Well done!!
My husband and I had reservations for the 11:00 Christmas Day brunch. It was Excellent!!! The food was abundant, varied, and delicious! The attentive service was spot-on, the table setting was appealing and the jazz combo and singer were perfect! This will become our Christmas Day tradition from now on... and next year we're inviting family and friends to join us for a great start to Christmas Day celebrations! Best value in town in our opinion!
The staff are extremely helpful and make you want to re-visit. They greet you promptly and remember your preference. Fast seating and service. Food is freshly made. If you stay at the hotel (Hyatt Regency - North Dallas) and you have a good contract (or being a diamond member), breakfast for 2 people is even included in your room package. Great value! Highly recommend.
The Christmas buffet was excellent. We had a party of six that seted at 1:00pm. We arrived early and we were seated right away. The food was excellent. They had separate breafast and dinner buffets. The prime rib was incredible. It was cooked to perfection and I was lucky enough to get an end piece. I thought the buffet was well worht the money and the service was top notch. I highly recommend this restaurant for holiday dining.
We really enjoyed the Christmas buffet here. The food was good, with many options. The service was friendly and not intrusive. I do recommend for the holiday buffet.
It was very crowded and luckily, I had a reservation. This is a really nice place for brunch. It has a nice selection of food and desserts (the cheesecake was delicious), and everything my husband and I had, we both enjoyed very much. And, the champagne was very tasty!!