I was meeting a friend for breakfast and when deciding between options, we chose Bookstore because they took reservations and my friend had a positive experience the last time she went there and I'd never been. When my friend arrived, she waited a pretty long time before being greeted - it seemed like they were short staffed. Then when we finally got our table, our server took a very long time to come out and was downright sour - each time we had an interaction it took a few reminders and a long wait to get to the next step (menus, ordering, coffee refills, the check, etc.). The food wasn't great - some things were overcooked, and the winter squash and kale was very bitter. Disappointing- hopefully it was just one day, not "the usual".