Great food and customer service! Great place to eat with friends and family on a Special Occasion.
There was hair in one of our meals, but we got another one so it’s fine. Also noted that a guests meal (not our tables) was not as hot as the people managing the dishes wanted or was the guests, so they decided to “microwave it for 10 seconds.” I understand it was probably a busy time but honestly I was expecting more from a restaurant with such high prices to at least have the decency to use a hot pan to heat it a bit more rather than use a microwave. If not what would be different from heating up frozen food from the microwave at home? But besides that the food was pretty yummy!
They didn't really take our reservation. We went to the bar, and they basically didn't come get us. Sat across from the bathroom. Fixed menu. The shrimp was undercooked. They ran out of their desert option (tiramisu).
Food was cold when delivered and had to send back. Service was slow.
Slow service. Fish portions were small and dried out. Rice was cold and bland. It isn't the place it was. I've had better fish out of a Capt. Highliner box. It's shameful that a place that calls itself "The Boathouse" can't put out a nice piece of halibut or salmon. We won't be going back to that one. The location in New Westminster is much better.
Was there for Valentines, had a reservation for 8pm but the restaurant was behind schedule. Lobby was so full no where to sit, did seem organized at the lobby desk ( I am sure it was overwhelming) We found a place at the bar to sit as we waited for our table, once seated we were sitting in the middle of the bar, awful table, waiters walking by us, it was the main path thru, no privacy. Waitress was great, I am sure it was a crazy night just because it was Valentines. The only other thing is the absolutely terrible parking lot which we couldn't get in and had to park way up the road which is very busy with traffic. Not an ideal to walk on that road, since there is no sidewalk. Will check out the patio when spring/summer arrives.
Went on Valentines good was great, service good however waited a long time to be served.
Went for Valentine's day. Food took extra long due to kitchen delays. When entree did arrive, the halibut was overcooked. Had to wait for another one which wasn't worth $44. Not best quality halibut and was not cooked well the second time either. Disappointing. Ambience was not good. The tables close by also has issues with their food. Shrimp not being cooked enough and steak not being cooked well. Should have proper chefs on duty when it is a special event.
I know valentine’s day is difficult to find something. But for the money I payed the food was inadequate.
Would not recommend this restaurant; the food was mediocre at best and very over priced. The only redeeming quality was the service which was great.
Dine Out Vancouver , we visited often and only wants to celebrate birthday early and try this menu, it’s almost full and they let us in the bar area becoz they said it’s more quiet becoz many big tables with last group of people, services are great from receptionist to our waitress .. and we sat near the fireplace and it’s so cozy, foods are good and fresh, love the menu
We enjoyed the lively and friendly atmosphere, and the Excellent fresh seafood!
obviously a seafood restaurant and not a steak house. Ordered steak med. rare but steak med. well and slightly burned. However, the N.Y. strip was tender. The coconut shrimps were excellent.
Server was very friendly
Nice place with awesome food for a casual occasion.
Superb friendly service from staff/waiter despite very busy Dine Out Vancouver occasion. All 5 adults ordered Sirloin steak and 4 of us found steak very chewy even when medium rare.
Keep in mind for next Dine Out Vancouver...Come at least 15min early as absolutely no parking available at restaurant during this busy night so had to park/walk quite a distance.
Jillian was our server. She was great with service and her attention to details. The food was brought out at a good pace. The servings were small though for the appetizer platter. It says serve 3-4 and it fed 2. That was our only complaint. Otherwise it was great and a good change from the usual!
We found hair on the appetizer and in the icream dessert!
I’m surprised that on Saturday afternoon there was almost empty in a restaurant. Since there was only one server to serve, we waited about 10-15 min to get served on the table. Server was nice. Portions were big but My mom said the oil for deep fried fish and chips was not very fresh. Other food was ok.