Despite a nearly empty restaurant and having made reservations we waited several minutes to be seated, and were then crammed into the corner of an overcrowded area of the restaurant where they were putting everyone. Ambience consisted of a good view of the parking lot - I can understand this on busy evenings but would suggest to the Richmond Boathouse that quieter nights might be a good time to treat your customers to a decent table, even if it means your servers have to walk a few steps further. The service was fair at best, the food was good but nothing more. I will not go the Richmond Boathouse again as I've had similar experience there in the past.
The food and service was excellent. We were only a bit disappointed as we did put the reason for us going to the restaurant was to celebrate our golden wedding anniversary. The table where we sat was not at all a place where you would spend a special night. Our table was located beside two ladies who were talking with such loud voices. We were glad they did not stay throughout our dinner. Other than that the lady that was serving us was excellent. I would have presumed that when we came in the lady that took us to our table would have checked the occasion on our reservation and maybe she could have put us in a better table.
Atmosphere/Ambiance: A spacious restaurant that is looking a bit on the weary side. It's as if it has been at sea for a long time and the elements had made it's shine dull. The room is unremarkable. It was a quiet night and due to the size of the place, it felt deserted.
Food and Drinks: The experience is overall salty like sea air. Any delicate, sweet flavour that seafood might impart has been washed away by a high tide of salt.
The Crab Dip for 2 is snugly surrounded by thick, dense, tortilla chips that is closer to baked pita chips. The dip is creamy and oddly nondescript in flavour. The Mussel Steamer Pot is a handful of plump, juicy, sea monster sized (ok, I exaggerate, but they were huge) mussels soaking cozily in a shallow pool of garlic white wine butter broth. The broth is once again one note: salty. The mussels were plump and juicy, doing all they can to sincerely apologize for being partnered with a boring, salty partner.
Great service....food was excellent! Good value for your money.
Good food. Good service
Christmas eve understandable. But they should not accept so many people and they can't service them. Waiting Two hours before food being served . Definitely No No for next time.
Bad food and bad service!
Since it’s Xmas eve, too many people there, waiting for a long time
Food was ok. But service was awful. Servers spilt sauce on my friend didn't even come back with napkins.