It is good to come again
Heidi is always so great at taking care of us. Food was good too.
Great food and service! Not too loud!
Service was extremely bad and had a terrible dining experience at the restaurant
Hostess was lost, took 1/2 hour after reservation time to seat us. Many people waiting but empty tables. It was a 3 course set menu but 2 out of 3 of our choices for courses were unavailable. Long wait between courses even though only couple of choices available. Very poor new Year's
Set menu, nice choices but lobster bisque ran out at 1900h. Our main meal was brought to the table 2 min after our appie. When they said they would bring it back in a min, I simply stated maybe 20 min. Meal was placed under heat lamp, lobster tail was so Shriveled it was amazing they served it, when mentioned to server she stated, “ I will mention it to the chef, would you like more water?” Potatoes and veggies were cold and the garlic butter started to harden. It’s a shame because the steak was very good. Very poorly Managed restaurant, will never go back and would never recommend.
Great place to go even with kids. Food only slightly not as good as usual because it was New Year's Eve. My husband thinks his pasta dish was smaller than expected. All else was fine.
We were there for Christmas dinner. It was lovely. We’ll be back next year!
Recently visited for Christmas dinner. Service and food excellent!
Very cheerful Staff and made us feel like it was Christmas!!
This place used to be good but it changed alot and I didn't like anything about it. Will not return.
No good 😰😰😰😰😰
We went in with a party of 7 with 2 impatient young toddlers at 11:30 AM but after receiving the appy, did not get the entree until 1:00 PM.
At bill time, I indicated that there will be a reduction in the tips and the waiter instead of apologizing, gave a few excuses such as "my shift only started at 12:15" and "there was an office party of a few hundred people in the morning." After I indicated that none of those excuses would affect my tippin gdecision, he offered me appetizer coupons in an attempt to secure his tips. He didn't offer them before.
There were barely any other customers for the duration that we were in. The office party had left by the time we got in.
Our server wasn’t terribly attentive. She was training- we had no objection to that We were never asked how our meal was and once our plates were cleared we waited at least 45 minutes for our server to approach again to ask if we wanted our bill. We tried a few times to get her attention before that but weren’t successful. Two of us had the dinner special. It was tasty but swimming in butter. Not a very good impression. I used to like the Boathouse but I cannot recommend it now
Christa Van Antwerp
This is our go to restaurant. My daughter had s craving for lobster and we took advantage of their steak & lobster special. The steak was cooked perfectly. Great service as always
Friendly staff; attentive service; mediocre execution of quality food; non-flavorful hollandaise sauce; bone in sole filet.
Great food, not a great old fashioned however
Very quiet on a weekday. Hosts were welcoming. Service was quick. Food was great. Portions were a little small for the price.
It is a nice restaurant, the fish in my tacos was not the best, but otherwise fine.
Great food and service. Service was fast and friendly.
On special lobster n steak week,is a wonderful experience,worth to take this opportunity again.
Fast and friendly services. Food portion was smaller than 2 months ago. Nice xmas decorations
Great family brunch, charming staff, good service, great view
It was one of the best experience time we had dinner at the restaurant. We have dinner at the restaurant once a month. Our server Fiona was amazing.
Heidi is always great, we come back just to be in her section. Thanks to the whole team for always making our experience so nice. See you again soon!
There is not a lot of variety in Richmond with respect to restaurants. We chose to go to the Boathouse prior to a concert at the River Rock Casino. The restaurant is looking a little worn. The food was ok but not up to the standards at other seafood restaurants. The salmon was dry and the presentation could have been better. Service, however, was great. We only had an hour to eat and the server brought our drinks and dinner in plenty of time for us to get to the concert on time.
Yes I would for sure. We had drinks and dinner before going to a show at the River Rock and so were able to secure a nice waterside table. It was fairly early in the evening so quiet enough to converse early, and we enjoyed very dedicated service, and what felt like a nice relaxed atmosphere. I was with my mom and her two best friends, all elderly and our server couldn't have been sweeter with them. Dinner was great too. If I lived closer I'd be back often! thanks
Very nice restaurant, friendly staffs. Loved the food. Yes a little pricy but you get what you paid for. Loved the mango mojito, very taste.
Bread was hard as a cruton.
Meat was under cooked.
Lava cake was served cold.
Excellent service. Everyone was super friendly. Food was good. Slightly expensive considering the decor needs an update... prices on par with nicer restaurants downtown Vancouver. Execution of all menu items was excellent though. Steaks cooked perfectly , salads fresh , appies good.
Quick and responsive. Excellent food and very accommodating to food allergies
Loved it. I'm going to start eating earlier from now on. Food tasted great. Service was professional. It was perfect. Thank you.
Great food, pleasant atmosphere- will go back!
This is restaurant is our go to when we dine in our city. We only ask to have Steph serve us as she is amazing and always makes us feel special & home when we have dinner at this location. This Boathouse location and restaurant is gem for our city.
For a seafood restaurant, options are limited. Salmon overcooked, prawns (based on size) not local, And odd colour tails almost opaque not pink or orange. Higher prices.
Service is good, food is good. Will come back soon
Had a great night with our friends. Server was knowledgeable, attentive and we pretty much closed down the place - never feeling we had to rush off. Would definitely go back!
Food was good but restaurant interior needs help
Foods and service was good
Always consistently good food and the service is great.