The setting is beautiful and we were seated on time. Service was gracious and timely and the food was excellent.
Steak was ok..but calamari ware bad ,like a chewing gum ...parking is also a big problem ,
First time in this restaurant ...not coming back ...sorry
The location is beautiful, the location is relatively easy to get to WITH A CAR (virtually impossible if taking transit), parking is kinda difficult...depends on what else is going on at the park. The ambience is lovely...BUT, my gosh it's loud. I'd asked for a quiet table. I suppose that there is no such thing at this location. It was my dad's birthday and conversation with elderly people was difficult. Such a beautiful building and really lovely inside but I wish there was a way to dampen down the sound. The server, Astrid, was wonderful; a real pleasure. The food was not bad. It cooled down really fast though so I dunno what that was all about; the room didn't feel overly cold but there was a bit of a draft so....
All in all; a good outing but I may hesitate to return if only because of the noise levels. We all left feeling exhausted from shouting to try to be heard.
One of my family's favourite places. Stunning view, exceptional food and service. It's like being on vacation.
I made reservations so I can have a table by a window with view to the sea. I made my request but when we got there they put us on a booth next to the kicthen door. Very noisy!!!
Not a very pleasant date night out with my husband.Our servant was very nice and helpful with
It was okay after we complained a bit. When we made the reservation we requested the patio and even though it was only half full they said there were people waiting for those tables and then proceeded to sit us next to the kitchen away from the windows when the view was mainly the reason we went there. There were a couple empty tables at the window so my husband requested they move us there. After all we did make reservations and why give those preferred seats to someone just walking in with no reservation? I think they should be more accommodating to those they have made the extra effort to reserve.
The food was good and the waitress was great but prices are very high for what you get. Halibut for $40 and the size of the piece of fish is about 4” by 2”. It’s was very good but not a lot of value.
This is my last visit to this location. The service has been on a decline and so has the food quality. On my last visit we waited for 30 minutes for drinks. Crab was salty and presentation was off. I've been a loyal customer but have seen a decline over the last year. Way overpriced now for service and food.
Everything was lovely! Our server Blake was fantastic and attentive. The food & drinks were great and we stayed quite a while and were not rushed at all.
Very slow and inattentive service. Food was mediocre. Poorly presented.
Don’t expect to be filled up. Pretty sure that’s why they bring you lots of bread.
Can't beat the all day brunch everyday.
The waitstaff was pleasant as always and apologized perfusely for the long wait for food. It was crab fest so the wait was somewhat expected. However at the end of the night the manager came out to offer her apologies as well which was very much appreciated. The ambiance fit the fine dining experience; however it was pretty loud which made it a bit hard to hear our own conversations. But overall the experience was great as always. This location is my family’s go-to place for special occasions
Our server told me “if you finished the dinner, could you please leave because there is big line up”
This is not the right service to the client. This is not a cheap restaurant. We have the right to stay as much as we want.
Overall experience was not good. Party of 8 @ 1pm. Took 20 minutes to order food. Took another 40 minutes to receive food. My husband's pasta was dried out. My mother-in-law's chicken was cold.
My first experience at this restaurant on Mother's Day 2017 was very positive. Would I return back to the Boathouse? No.
Our server did an excellent job even though table staffing was severely reduced. Our poor server never complained but it was evident that she was completely run off her feet; so unfair to her and to us, your customers. This a problem for management to solve and by no means reflects on our server.
The food was good but highly overpriced. Although we purchased the $25 card, I don't know how often we will return once the card is used.
We came to celebrate a birthday and had an out of town visitor with us; this information was stated with the on-line booking.Your website was good and easy to use. However, the reception staff didn't seem to have read the on-line booking comments. We were placed in the row furthest from the window; close to the noisy kitchen! Very disappointing!
Our celebration was affected due to reduced table staff for tables furthest away from the windows. In summary, it was a disappointing restaurant visit which was only saved because of family.
Me and my wife really like this restaurant. Good food and nice space. We live in this area and feel it is a mainstay for our community.
Boathouse Port Moody is always the first choice for a special occasion for a large group or for 2.
Our meals were hit and miss. My wife had the lobster ravioli which she was content with. I had the seafood grill which was disappointing. The salmon was overcoked and the prawns came to the table raw and cold in the center. As far as bang for your buck goes, I don't believe $33 is a reasonable pricepoint for a bit of overdone salmon, 2 prawns and a single scallop. It would have needed to be exceptional to justify the price. The Boathouse disappoints... again. I will not rush to go back or recommend them. I would rather go across the parking lot to Pajos for some decent seafood!
On the upside, our server Kristen was very personalble and attentive.
Calamari was below standard, cod tacos were bad bad bad I couldn’t even finish them and I eat everything... service was ok but hostesses need some customer service training that is for sure
I worked in the service industry as a cook, bartender and server and the boathouse is not even close to be a good restaurant based on the food. Server was excellent though very gracious charming abs helping kudos to her
We have gone to the Boathouse several times and this is the first time we did not enjoy our food at all: the steak was tough, vegetables were barely cooked. Would not recommend going back, this was a big disappointment for us as we always had good food before.
The server was excellent though.
It took a long time for our food to arrive
Service was ok. Waiter seemed to be in a hurry to finish his shift. Manner was abrupt. Lack of attention to detail. Should not have to ask for steak knives when steaks are ordered. Second time in six months I have had this experience. No more Boathouse Port Moody.
We made a reservation with a note that we’d prefer a quiet table with a view of the water. It was our anniversary so we wanted something nice. They read the note when we arrived so obviously they didn’t have any of those tables available. Why even have a note section if no one’s going to read it beforehand? We were sat on the patio with a view of the servers station. Our food arrived on scorching hot plates but was somehow cold. My husband asked for garlic butter which never arrived. I mean for $40/plate you’d think it’d at least be warm. The table beside actually complained about the same thing. All in all it was super disappointing. Definitely not worth what we paid.
The food here was amazing it is the second time my wife and I have gone there and we will go back again. The service is also over the top.
The ambiance was splendid. The lighting was just right, the tables were fairly large, and there was enough room for just the two of us. Thankfully, it wasn't too loud in the restaurant. Our server was so nice and made light conversation. I wasn't overly pleased with the length of time it took to receive our order though. The salad came fast but the main course took a while. In terms of the salad, the greens were fresh and the cheese was strong (in a good way!). Apple cider vinegar was the primary base for the dressing; having used apple cider vinegar as in ingredient in my household for more than 10 years, I would definitely recommend mixing the ACV with a bit of agave nectar and white wine vinegar, paired with fennel and radish to tame the pungency of the salad. It was overall quite good but could have been better. I ordered the Wild Maple Salmon and my boyfriend ordered the 9 oz. Sirloin Steak. His steak came out just the way he asked for it, could've used a tad more seasoning but all in all, it was a well made steak. My dish on the other hand was mediocre. I specifically asked for my salmon to be cooked medium-rare, closer to the rare side but it came out over done, dry, and chewy. The taste was just right though. My potatoes were also incredibly dry and flavorless. The seasonal vegetables (zucchini and carrots) were tasty, nothing to write home about but to say the least, they were the only thing on my plate that wasn't over cooked. Overall I would give my experience at Boathouse a 6/10. I'm an avid seafood lover but my salmon did not make the cut.
Set menu this Valentine's day was pretty promising. Steak was good but TINY for a $59 plate. 2 of twelve oysters were beyond off ,yellow and smelly as he'll $40 dozen kinda ridiculous . Snow crab legs were like rubber faux crab shell filled with ok crab ,precooked and reheated. The veggies and mash were tasty but sparse and way too "pre cooked" . Cheescake was pretty decent.drinks were spot on service was great the waitress was in the weeds but a great server.
Standing by a solid 3 stars. Expected more to be honest. Even late eve on a set menu.
Staff was great! Food was good!
I put 3 stars for value. Only because we went Valentine's Day. And all menu items are about twice normal cost. Also service: staff did better then most on that special day. They were busy - but great overall.
Noisy atmosphere. Service was slow and food was slow. Quality of the food was not to its price, likely due to Valentine’s Day, but having to wait more than one hour for the food isn’t really worth it.
Went for vday dinner with the family. They were gracious enough to prepare a chicken dish for my son as only meat and seafood were featured on the vday menu. The prime rib dinner I ordered for medium doneness and it came out more rare than my liking. Our waitress was kind enough to ask if I wanted it redone, but I did not want to bother because we had waited sometime for my son's meal as she said it took longer for his meal to be prepared because it was not on the menu for that night. My husbands prime rib came out with the crab oscar topping but he did not order the topping. They took his back and replaced it with the correct order. My daughter ordered the salmon maple glaze and after a few bites she wouldn't eat anymore because it was spicy. She is not a spicy food type of person at all! We thought that was odd because there was nothing noted about spice in the description on the menu, so my husband and I took a couple of bites as well and could taste that there was definitely some spice on the salmon. I asked our waitress and she thought that was odd, so she was kind enough to investigate. She came back to let us know that the salsa topping that is on top of the salmon had some chilli pepper flakes in the mixture, so what was on the salmon must've had a a scoop of salsa that may happened to have more of the pepper flakes and it seeped into the salmon. Our waitress, again, asked if she could get my daughter a new salmon but we politely declined because she ended eating some of her brothers pasta. We just got it packed up for my husband to eat for lunch the next day.
The service was great, but unfortunately our meals were just ok.
Disappointing sirloin which was really tough with a lot of tissues and was replaced with maple salmon which was still a bit dry and overdone.
Where to begin? Well, let’s see... despite having a reservation, we were asked to wait for 20 minutes while our table “was being prepared”. When we were finally brought to our seats, we were surprised to see many (many!) empty tables — but here’s the catch...our long awaited table still needed to be cleared and set. Never mind, we thought, we’ll focus on the food and drink. The server was nowhere to be seen. When she finally appeared and then reappeared after taking our drink order, she announced that there were no soft drinks available. On Valentine’s Day?! Okay, never mind, we thought again..on to the food. And herein was the biggest (and most expensive) disappointment — the food was terrible! Between the overcooked steak and the undersized portion of mussels, we were woefully disappointed. Our Valentine’s Day meal was certainly memorable...but for all the wrong reasons. We won’t be going back there. Too bad. The setting is great. But a restaurant can’t rest on its location laurels. Oh my heart...
Not so good as I expected...The best part of this restaurant is its location because it is steps away from the lake
Service was very lacking and unresponsive.
Very disappointed with our dinner out. The restaurant was very empty yet our server was never around. She didn’t even take our drink order. Didn’t tell us about specials. We had to ask for drinks and bread. The food was only ok and not worth the cost in my opinion. My daughter ordered the cheese burgers and they were so over cooked she could hardly bite through them. When it was time to pay our server disappeared for over 10 mins. We just wanted to pay and leave. We won’t be back.
Enjoyed an eggs Benny brunch. It was very good.
A great setting with an awesome view. Our server was respectful and did not rush us.
My husband and I dined at the boathouse, which we've done quite a few times before. While we had a reservation, we were asked to wait 10 minutes before we were seated, although there were a lot of open tables. In the past the service has been excellent, however this time, our waitress was rarely available. My husband ordered a steak, and it took 10 minutes for the waitress to come by with a steak knife, and while our food was very good, his steak was cold by the time the waitress came by. We've come to the boathouse quite a few times, but we will consider going somewhere else next time, due to the poor service.
The service was mediocre. Maybe a new hire. The potatoes with our steak were cold. The seasonal green veggies were mushy and the steak wasn’t cooked right. Didn’t want to send it all back as it took 2.5 hrs from start to finish for our whole meal. Very long time .
Two out of four of our meals were under the heatlamp for more than 15 minutes then were brought to our table. As well, a mistake was made in the making of a meal and a burger was gutted and manhandled before being brought out. So, two people at our table got to eat while two people had to wait for meals to be remade and replaced. I should not have chosen this location for my birthday; I was very disappointed. One meal was not charged for after the mistake was rectified, but I was still left unhappy with my overall experience as I looked so forward to my birthday dinner with my family.
Food was good, server was friendly, service was slow... not very busy when we were there not sure on delay. Great view. Wouldn't give window seat, lots of empty tables.