Saturday night dinner. Although 30% of the tables were available, service was sloppy. Food was really good and the ambiance just ‘ok’ -they need to put candles or something on the table to give more light.... you could barely see your food!!
I wish I could write a positive review of this place but I just can't. We went there for a New Year's day celebration with friends. We thought we'd get there early and have a drink since we were off and it was a beautiful day....NOPE, they turn the bar into a buffet breakfast situation??? (They remove the bar stools and set Fruit Loops out on the bar...and btw, no one was partaking in that event) I'd love to know whose bright idea that was. We decided to sit down outside and order a drink but after 25 minutes, NO ONE came over. The folks next to us said it took 35 minutes before they received service. So, our friends arrived and we sat down. Again, it took at least 10 minutes to even have a server to appear? We ordered and I wish that the food was good...it was both. We had the fish tacos, the fish was great, but that all you pretty much get with some dry slaw....maybe some flavor/ a little sauce would help??? We ordered the hummus platter. The pitas, celery, carrots, all good BUT it came with a tiny (2'' x 2'') plate of hummus. Not enough for even 4 little pitas??? They did a great Brussels sprouts dish, I have to give them credit for that. Anyway, this place could be good, even really good but it seems like it's a top up problem. They had about a quarter of the staff needed and really need to tweak the menu to make it work. We never saw a server after things were served (we were missing place settings. It's a beautiful setting, I hope they can get it together.
It was delightful
Food was great, even services. Waiter and front desk were greeting us with smiles as well. Our family had wonderful dinner. We had a little issue with hotel but by ember solved all well. Thank you again with wonderful treat. :)
We were very disappointed with the hostess who claimed the restaurant was "booked" at 4h30pm, while some tables were still available on Open Table. One of the hostess was pretty aggressive and did not want to make any effort to accommodate us. The other hostess (taller with longer hair) was more accommodating. Food was good. Service was ok.
Our Christmas Eve dinner at the Blue Ember, with a group of family and friends, was superb!! Amanda at the bar crafted delicious cocktails and was so delightful.. as she always is. Our dinner server, Ben, is always so efficient and personable. His smile is the best and his customer service skills are exemplary. Kudos to the chef as well! All 9 of us thoroughly enjoyed a variety of delicious meals!
We took our family from back East to bluEmber for Christmas Eve dinner. We’d been before and dined outside in a more casual environment, but this time opted for the more formal dining experience of an indoor seating. In sum, our experience was a disappointment. 1. The food was mediocre, though the roasted chicken entree got the most positive reviews (two diners ordered it). 2. The atmosphere was not conducive to a family gathering (too much ambient noice prevented cross-table conversation). 3. The service was the best part (attentive without being intrusive). Of course, bluEmber is part of a resort hotel, so perhaps to exepect “finer” dining is a bit of a stretch. And for a casual dinner by one of the many fire pits that dot the patio, it is “fine.” But there are other options in the desert that better suit those looking for an upscale experience for families on special occasions.
I checked in when I arrived and told the hostess I had a 6:30 reservation via Open Table. They said my son and his wife were in the lounge. We stayed there for a few minutes then came back to the hostess to be seated. It was a different person that sat us. We had a nice dinner. We lived in Rancho Las Palmas for many years and dined at the hotel often. I’m disappointed that the decor is so barren these days but I guess that’s what the younger generation likes. To me it looks like there was a very low budget for decor. Later when I checked my points it said we didn’t show up. I’m happy that it has been corrected but unhappy that I had to call the hotel and send emails to Open Table.
The atmosphere (patio) was delightful, the food delicious and well presented. Unfortunately, the service was short of what I expected. It took a very long time fro them to bring our beverages (non-alcoholic) and to take our orders. The food then came in a timely manner, but afterwards it was hard to find a waiter for further needs, and after we finished, we waited an overly long time for our bills to come. Too bad for such nice food and atmosphere!
Absolutely love this place. Sitting outside, having lunch, is just the best. Best location in the desert. The food was great. Service was great . We were celebrating a birthday so they brought a n incredible birthday dessert. It was such a nice surprise.
The Ember Room seats up to 50 people. We have a special wine room that seats up to 24. The Atrium room is a semi-private room that seats 42. You may select a limited menu from our dinner menu.View Private Dining Details