This was my fourth time eating at this particular Black Angus in Sunnyvale, California. I was taking my friend out for his birthday.
However, this experience was decidedly different. Instead of a packed steakhouse, I found the place almost deserted at 9:45 PM on a Friday night. We ordered the $62 meal for two. The appetizer sampler was only partially successful, since several of the chicken strips were undercooked and still pink in the middle. I ordered my New York steak medium rare and received it between well done and medium well.
I asked that the manager be informed that the chicken had been under cooked and the steak had been overcooked which is the exact opposite of how you err at a steakhouse.
The manager never came over to the table but sent word through our server that my dinner would be on the house which is half of the price of the meal.
Both my friend and I felt a little sick to our stomach‘s after the meal and decided that we would not return.
(I did not penalize the server for screw up by the kitchen and tipped him between about 20% for what I guessed would be the total amount without the reduction.)
It was great.
A good place to be for birthdays and other occasions. Staff are nice and friend! Service is great! Would definitely come back.
Jorge is a good waiter.
it was a good dining experiance we will be back, wine was expensive
The wait was an hour longer than our reservation was for. There was also no room to wait comfortably inside.
It was Valentine’s Day and it was super crowded. Luckily we made a reservation with open table.
The food was very good and everything great. They did make
A few mistakes on the bill but did correct it.
The night was great. My friends I i had a great time.
Our dinner was delicious and even on a busy Valentine’s Day, our server Isabelle was attentive and accurate and friendly.
We wanted to have lunch at Black Angus on Feb. 14 th and I indicated it on Open Table’s form. 1 PM was our choice but Open Table gave 3PM as the available time...Imthought the restaurant was busy for the Valentine’s day...we also had lunch coupons of Black Angus....but at 3PM they told us they do not serve lunch at Sunnyvale Black Angus! I wish Opentable reservation form indicated this fact..... :(