Join us for Easter and feast on our New Zealand Rack of Lamb, aged at least 45 days, marinated in rosemary and garlic, and grilled over an open flame. Make your reservation today!
Sunday, April 1, 2018
My medium rare steak that I ordered came back medium well or well done however the staff did get me a medium rare and a lobster tail which is what I originally ordered I requested got to go and after leaving a tip discover that I had no to go utensils or napkins in the back to eat with
We go here often and I noticed that the service is getting increasingly worse. We sat immediately in the bar section at a table that had part of the fiber glass missing. So virtually someone could have injured them selves. The service was exceptionally slow but in all fairness it was due to the fact that this young lady was once again the only one in her section and she had several large parties. So getting any type of decent service was out of the question. The appetizers came out really fast. Then my dreaded salad came out. It was a mess. Nothing but lettuce and tons of dressing. It was nasty. I had the waitress take away. However nothing was suggested to replace the nasty salad. The food was brought out. It was superbly done, very tasty. Let me just end it by saying, the service is horrible. The food was delicious. You had to wAit long periods of time to be take care of. Tried to file a complaint with the headquarters, no response !!!!
Service was great, ambience is a too dark and with one very bright LED drop lighting that basically just light up what’s on the table reflecting lights back so it was not comfortable for your eyes. Food was prepared just right.
Karen was wonderful, took great care of us, great customer service.
Food was good. Salad was fresh. Can’t give 5 stars because my tri-tip steak was a bit tough!
We eat at the Black Angus a couple of times a month. We always receive great service and the food choices are excellent.
I absolutely enjoyed everything about the evening. My waitress was fast and efficient. The food was correct and delish. I love the booths walls that let my kids be kids and it didn't interrupt anyone else. Reserving the table was easy. Seating was fast. It was clean and comfortable. Even the bathroom was clean and smelled good. Great job. I'll defiantly be back.
Nice family place for a decent steak. Not going to blow you away, but the cost won't blow you away either. Great for kids. Super friendly service.
Was one of the worst experiences at this restaurant, even down to how the meal was cooked including being sent back.
Food and price is great. But they served COLD coffee !!
This restaurant has been a go to place for my family for years, mainly at this location but also in Pleasant Hill. I was quite disappointed in this visit, and the last few visits have not been up to par either. My food was not served hot, the potatoes were lumpy, the green beans burned. My companions didn't complain but I noticed a large amount of fat cut off of a steak. Service has usually been pleasant but not that competent; this time it was competent but not pleasant. I asked that the bar tender be told of my disappointment at a particular item not being available any longer, and when I said it would cause me to rethink my visits, I was told that I should come for the food and not the bar. I withheld my comment that the food alone would not bring me in.
Our server, Giovanni was great!!! He was very accommodating and nice.
We hadn't been to Black Angus for some time. Enticed by a newspaper coupon we decided to go. The food was very good, service was also very good. A minimal wait even with the email reservation. But it being Sunday and a lot of families and gatherings considered, not a bad wait. Drink orders taken and received quickly. Appetizer delivered hot, salad nicely spaced and chilled, and hot entree served not right on top of salad, so able to enjoy hot. Things that we appreciate. All around good experience.
Our servicer Michael was great as was the food.
The place had bad reviews locally in the past, apparently due to management issues. They seem to be doing well now, I've had 3 meals there months apart and each time has been perfect.
I ordered prime rib and the meat was tough and the flavor was not that great. Only one of us ordered a different plate and he said it was great. Appetizers were excellent. Desert was cheesecake I couldn't eat it was too could taste the cheesecake flavor.
The food and ambiance was good. Very crowded,but we only waited 15 minutes. Wait person ws excellence
My reservation is at 7pm came in early around 6:45pm ,exactly 7pm we were called to be sitted 👍🏻
Service is good , and also the food.
Went for Valentine's dinner. Had the prime rib and crab legs. The food was excellent! Would highly recommend it The Black Angus!
Always enjoy Black Angus, San Lorenzo or Dublin location. Service is always good with friendly servers. Food is consistently good.
This was our second visit in a month. The first time we had excellent service. We were treated like welcome guests by the waiter and food was served at a fitting pace, so we could enjoy each of the delicious courses. I particularly enjoyed the grilled asparagus and ceaser salad sides. The second visit was sub-par in comparison, partly due to waitress being overloaded with too many tables. She divulged we should be aware of the effect on service. It appeared less effort was put into treating us in a friendly manner. The steak was tough, as noted on the menu, surprisingly. I would not order it again. Drinks were slow coming after order. I will try another visit, hoping for better service, as provided the first time. Also, prices were reasonable with a coupon.
the waiters seemed rushed in a not so busy time. there werent as many people, and yet when we got served our steaks, the didn't even wait to see if we needed something, or to check if they were what we wanted, they just dropped the plates and left. rude honestly.
The food was great as usually, but the service was terrible. We were not given menus when seated and the waitress wanted to take our order before we had seen any menus. When we were done eating, we had to call over the server to collect the dirty dishes and she only took a few. We had to ask three times for the bill. It was terrible service
food and service are consistently good. it was my birthday so i got a free cookie.
We got the $45 feast. They now charge extra for sample platter. The porterhouse pork chop turned out to to be a regular pork chop that was a half inch thick and it was overcooked and dry. Broccoli was old and turning yellow. Will not go back even with coupon.
Our server Yvonne was excellent. It was nice to see the great service that has returned to this location. Previously we had to wait a while for our food and bill to arrive, but this time around the service was excellent. Server Yvonne and her team were fantastic!!
We arrived a few minutes early, were seated right away. The waitress was very attentive to our table. The food was cooked to perfection. We enjoy The Black Angus and reccomend it to all.
Food was great! We were interrupted by a patron who asked if we were done because he and his big family would like to sit where we’re sitting. After someone said something, he insisted and rudely asked us “Are you watching the game or what?” I had to yell to him that we’re still eating! He finally left. We were waiting for our desserts and pizzookie for we were celebrating my son’s 16th birthday. They ended up seating themselves next to us, giving us dirty looks. Then they were yelling at the waitress for their menus. Very rude. The waitress doesn’t give menus, the hostess does.
Was in the Oakland area for Business and Black Angus was recommended by a co-worker from the area. I took a couple of my staff and our forgien customers, the whole visit we all felt like we were bothering the staff by being there, had to ask for menues, had to ask for water and the waiter had the personality of a log. Food was ok but everything else was exceptionally bad, never ever felt as if a restaurant was doing me a favor by allowing me to eat there. I do not recommend this place.
Service was lacking. For a relatively empty restaurant, it still took 20+ mins for our food to come then waiting for the check took roughly 30 mins. Our server disappeared for the longest time and we had to ask other servers/busers to find her several times. Food was mediocre for the price. Overall, would not recommend.
The slices of prime rib or not consistent if I'm paying $40 for the cowboy cut it better be the cowboy cat
Left the dinner plates on the table after we were done. Even while we ate dessert.
The food was good along with our waitress Bernice was wonderful! Very friendly and attentive! Moving forward will be requesting her as our server next time.
We appreciated being greeted as we entered, and the warm welcome. We were seated right away. Not only was our server friendly, he clearly knew the dinner menu well and made some helpful suggestions. He was very attentive without intruding. The food was exceptional, from the artichoke dip to the mud pie. We both ordered steaks that were done to perfection and required no flavor enhancement. A pleasant surprise was being able to converse without straining to hear or having to shout. We will definitely come again, perhaps for brunch next time.
Service was so bad. Our order was not correct. We received our appetizer's after the meal. My daughters steak was burned and the prime rib that three people ordered was cold and over cooked. The pieces were very thin. The order of prime rib that we upgraded to the bigger size was smaller than the people who ordered the smaller size. We sat with dirty dishes on the table the whole time. We got our dessert and all the dirty dinner dishes were still there.
Our waitress was wonderful! Very friendly, polite and attentive. The food was good, but meat portions are a joke, especially the steaks and lobsters in a specialty meal are tiny. However, the generous portions are in the desserts.
Great food, excellent service!!!
A Resturant that never disappoints.
We will be back...
not my favorite not likely to dine there again extreme service and order issues
RESERVATION ON OPEN-TABLE WITH ADD DETAILS. USE A WALKER. WAS NOT SEATED AT A NORMAL TABLE. PUT IN THE BAR AREA WITH CHILDREN RUNNING AROUND. VERY NOSEY!!! PUT THE REQUEST ON OPEN-TABLE AND IT WAS NOT PROVIDED. ASK THE WAIT PERSON TO BE SEAT ELSEWHERE. SHE WAS RUDE. TRYED TO TALK TO MANAGER BUT HE WAS BUSY. THE FOOD WAS EXCELLENT, WAITRESS WAS VERY GOOD BUT ANYONE ELSE FORGOT ABOUT IT!!! JUDGE FOR YOURSELF WHEN GOING HERE.
Once again at a Black Angus the “rare” prime rib was medium rare at best.....and in this day and age I can’t understand why a bar can not stock COMPARI....other than that it was great!!