Black Angus Steakhouse - San Bernardino

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1. KG

   KatherineG

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food4service3ambience3

   We came for the second time for our anniversary and I’m saddened to say that our visit last year was better than this one. Our server (not her fault) was very busy with tables and took 30 minutes to take our order. We got there at 8PM and started eating at 9:10PM. A long wait but the food was delicious.

   Black Angus Steakhouse - San BernardinoResponded 2 days ago

   While we are thrilled to hear that you enjoyed your meal, we apologize for missing the mark in relation to your wait time. Our goal is to provide minimal wait times for our guests and unfortunately this didn't happen on your most recent visit. Rest assured we will share your comments with the Management Team to ensure that this doesn't happen on a future visit. We hope to see you again soon and thank you again for your feedback.

   Report
2. SF

   SherieF

   Los Angeles

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Terrific meal, friendly server, a very nice evening, as always!

   Black Angus Steakhouse - San BernardinoResponded 2 days ago

   Thank you for choosing to dine with us. Your visits are appreciated, as are your compliments on our terrific meals and excellent service. We are happy to hear that you had a five-star experience and we look forward to serving you again soon!

   Report
3. B

   Bree

   1 review

   3.0

   1 review

   Dined 5 days ago

   overall3food1service4ambience5

   My steak was great ribeye. Potato skin appetizer had no flavor!!! And extra greasy. Was not worth the price. Customer service was great! Server was great.

   Black Angus Steakhouse - San BernardinoResponded 2 days ago

   Our San Bernardino Team is grateful you stopped by. We are sorry to hear that your Potato skin appetizer was not what you have come to expect from our location; however, if there are any issues the next time you visit -let us know and we will gladly make things right for you. We appreciate your review and hope to serve you again soon!

   Report
4. Y

   Yolanda

   Los Angeles

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   When you make a reservation, you will be seated in 5 minutes. Food was served in 15 minutes. We were actually out of there in an hour. Fast, courteous service.

   Black Angus Steakhouse - San BernardinoResponded 2 days ago

   Our entire team works diligently to offer the friendly, speedy, and attentive service you have come to expect. We appreciate you taking a moment to share your experience and we look forward to seeing you again for another outstanding meal!

   Report
5. DB

   DonaldB

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   overall4food4service4ambience4

   All was good. Fairly pricey these days.

   Black Angus Steakhouse - San BernardinoResponded 5 days ago

   Thank you for the kind rating and review! Making our customers happy is very important to us, and we are grateful that you took the time to let us know.

   Report
6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Father’s Day

   Black Angus Steakhouse - San BernardinoResponded 5 days ago

   Thanks for choosing us as your go to location for special celebrations! We are always delighted to know we could make a special occasion that much more special, by offering nothing short of great food, excellent service, and memories that will last a lifetime. We appreciate your choice in us and we look forward to serving you again soon! Happy Belated Father's Day!

   Report
7. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Great food, prices, and service.

   Black Angus Steakhouse - San BernardinoResponded 5 days ago

   We're delighted that you are a fan and our belief is that good food doesn't need to come with a hefty price tag. We are pleased to hear that you enjoyed your meal and THANK YOU for your 5 Star Review. We hope to serve up more deliciousness very soon!

   Report
8. R

   Roberta

   Los Angeles

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience4

   Excellent service, the waiter went out of his way to accommodate us, the food was very tasty

   Black Angus Steakhouse - San BernardinoResponded 6 days ago

   We enjoy serving our guests delicious food with outstanding flavors as well as providing excellent service - it's what we live for! KUDOS to you for taking the time to share such wonderful feedback about our Team Member. We are happy to know that our servers not only "own the menu" but also provide the level of customer service you have come to expect from Black Angus. We hope to see you again soon!!

   Report
9. SM

   SandraM

   1 review

   3.0

   1 review

   Dined on June 12, 2022

   overall3food4service5ambience2

   We had the best waitress. The food was good & arrived to our table fast. Our drink was good too. The worst thing though was the air conditioner wasn't working properly. The hostess had told us it wasn't working right. So It was very hot in there. It made our dinner so hot & uncomfortable to enjoy. We didn't stay long due to the heat. I had looked forward to this dinner date as It was my 65 the birthday. Unfortunately we left to have dessert at another restaurant.

   Black Angus Steakhouse - San BernardinoResponded on June 13, 2022

   Thank you for choosing us for your special day. Feedback from our guests is important to us and please know that we thank you for sharing yours. If you plan to visit again and there is any part of experience that is unfavorable, please do not hesitate to speak to a Manager who will gladly assist to make things right for you. We hope this does not deter you from dining with us again in future. Wishing you Happy Belated 65th Birthday!!

   Report
10. EM

    EdmundM

    Los Angeles

    12 reviews

    5.0

    12 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Great food and prices. Will be returning soon.

    Black Angus Steakhouse - San BernardinoResponded on June 13, 2022

    Great food does not need to come with a hefty price tag, so it's nice to hear that you and your wallet enjoyed your time at our restaurant! Thank you for dining with us and we can't wait to serve you sooner than later!

    Report
11. K

    Kris90262

    Los Angeles

    6 reviews

    4.0

    6 reviews

    Dined on June 5, 2022

    overall4food1service5ambience4

    Daughters graduation. Everything was good except the prime rib. It was too rare and too chewy but I didn’t want to send it back. However everything else was great.

    Black Angus Steakhouse - San BernardinoResponded on June 6, 2022

    We love celebrations so thanks for allowing us to be part of your daughter's graduation celebration! Offering up delicious food and excellent customer service is what we enjoy and your review let's us know we are doing things right! We apologize for missing the mark with the prime Rib and we hope to see you again soon! PS. We wish your daughter well in her next phase of life!

    Report
12. NL

    NorbertoL

    1 review

    5.0

    1 review

    Dined on May 31, 2022

    overall5food5service5ambience5

    Good steaks! We really enjoyed it. We got a good service.

    Black Angus Steakhouse - San BernardinoResponded on June 2, 2022

    We can't tell you how happy it makes us to know that we always earn 'top-marks' on our delicious steaks! Thank you for sharing your compliments and we hope you'll join us again soon!

    Report
13. TO

    TwoOfUs

    Orange County

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5

    Yummy steak

    Black Angus Steakhouse - San BernardinoResponded on May 31, 2022

    We take no greater joy than when a guest of ours like you raves about our yummy steaks! Thank you for sharing and we hope to see you soon!

    Report
14. j

    jane

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Love the black angus. What is a favorite restaurant.

    Black Angus Steakhouse - San BernardinoResponded on May 30, 2022

    We appreciate all of our customers...and it is comments like yours from people that keep coming back, that keep us going. We strive to provide special tastes that will stand out! We are happy to be your favorite restaurant and we thank you for your remarks! We can't wait to serve you again soon!

    Report
15. TH

    TamaraH

    Central Coast

    2 reviews

    1.0

    2 reviews

    Dined on May 28, 2022

    overall1food4service4ambience1

    Horrible. We go there quite often . They sat us in an area where they had music blasting. Couldnt even talk with the people. Asked to turn it done. Said we can move. We were already eating. They were not accommodating at all

    Black Angus Steakhouse - San BernardinoResponded on May 29, 2022

    Thank you for taking the time to share about your recent experience. We are sorry to hear we missed the mark with the blasting music. We will address your comments internally with our San Bernardino Team regarding the loud music. Our goal is to provide a memorable 5 Star experience from beginning to end and please know that we value your feedback. Thank you again for letting us know and we do hope to serve you soon!

    Report
16. CL

    CrystalL

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    The waitresses and staff from the start treated me and my wife and family with the upmost respect. I really do prefer this steakhouse over a lot of the competition. Keep it up.

    Black Angus Steakhouse - San BernardinoResponded on May 29, 2022

    We appreciate all of our customers...and it is comments like yours from people that keep coming back, that keep us going. We strive to provide special tastes that will stand out along with providing stellar customer service. We are happy to be your favorite steakhouse and we look forward to serving you again very soon!

    Report
17. EP

    ElizabethP

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Birthday celebration

    Black Angus Steakhouse - San BernardinoResponded on May 29, 2022

    Thanks for choosing us for your special day! We are always delighted to know we could make a special occasion that much more special and we are happy you selected our San Bernardino location to celebrate your special day. Wishing you a Belated Happy Birthday and we look forward to serving you soon!

    Report
18. c

    carlos

    Los Angeles

    1 review

    2.0

    1 review

    Dined on May 24, 2022

    overall2food5service1ambience4

    Under staffed. Food took very long to come out. Breas took long to bake. Our server was overwhelmed (not his fault) others took our order and brought the food. Even the busser had to bring drinks

    Black Angus Steakhouse - San BernardinoResponded on May 25, 2022

    We appreciate you taking the time to share your feedback and hope you enjoyed your meal. While we may have missed the mark with the level of customer service you have come to expect, please know how important your business is to every member of our team. Your comment has been noted and we will be looking forward to serving you better on your next visit.

    Report
19. a

    amym

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food4service5ambience5

    Black Angus is a great place to dine. but they do a nickel and dime you to death!

    Black Angus Steakhouse - San BernardinoResponded on May 23, 2022

    You indicated that in spite of Black Angus being a great place to dine, that the cost of our service keeps you from giving us 5 stars. We appreciate the review and we hope you return soon. Regarding our pricing relating to earning the five stars, if it means lowering our pricing even more it would lead to an appreciable drop in the services, products and overall and reliable experience that we stand behind....which is the very reason we receive so many 4 and 5 star reviews.

    Report
20. PF

    PennyF

    Palm Springs

    2 reviews

    4.0

    2 reviews

    Dined on May 22, 2022

    overall4food4service5ambience4

    Good steak selection; shrimp, salmon, chicken & few pork options. Steak soup is like I remember - good! Full bar, non-alcoholic options as well as standard colas, coffee, tea.

    Black Angus Steakhouse - San BernardinoResponded on May 24, 2022

    Thank you for the compliment on our menu's many affordable, yet filling options! It's always nice to hear from our guests that we are meeting their needs -in the quality of the food we serve - and we hope to see you back again and again!

    Report
21. OT

    OpenTable Diner

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on May 21, 2022

    overall5food5service5ambience5

    Great food with great friends and family

    Black Angus Steakhouse - San BernardinoResponded on May 23, 2022

    A big thanks to you, and your friends and family for offering us the chance to serve up a delicious meal on such a special day! We can't tell you how happy it makes us to know that we always earn 'top-marks' on our food and service! Thank you for sharing your compliments and we hope you'll join us again soon!

    Report
22. KP

    KimberlyP

    Los Angeles

    9 reviews

    vip
    5.0

    9 reviews

    Dined on May 18, 2022

    overall5food5service5ambience5

    Rafael was our server & he was amazing! We got seated very quickly, the restaurant was nice & quiet. We had a great experience as always A+++

    Black Angus Steakhouse - San BernardinoResponded on May 19, 2022

    Thank you for the compliment on the outstanding service you received from our Team Member, Rafael. We are always happy to hear from our guests - especially when they receive top-notch, Five Star service. We are happy that you took the time to share your review and we are grateful for the A+++. We can't wait to see you again soon!

    Report
23. JD

    JDK2222

    Las Vegas

    17 reviews

    vip
    5.0

    17 reviews

    Dined on May 16, 2022

    overall5food5service5ambience5

    Was perfect.

    Black Angus Steakhouse - San BernardinoResponded on May 16, 2022

    Nothing makes us happier than when a customer receives great food and service. We are thrilled to see you were satisfied with the experience you got and will be looking forward to serving you again in the future.

    Report
24. h

    henry

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    My Family you recommend Black Angus Steakhouse Food and Services

    Black Angus Steakhouse - San BernardinoResponded on May 17, 2022

    Our team loves reading about positive guest experiences, so thanks for sharing yours! Thanks so much for recognizing our efforts and your recommendation. We hope to serve you again soon!

    Report
25. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on May 13, 2022

    overall4food4service5ambience3

    Good food, excellent service. Unfortunately seated in the bar area.

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Thank you for taking the time to rate us. We are happy you received good food and great service from our team. We ask that if in the future, there is any issue during your visit, please let a member of our management team know and they will gladly assist in anyway they can. Looking forward to your next visit.

    Report
26. KB

    KenB

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on May 12, 2022

    overall5food5service5ambience5

    Excellent steaks and sides. Very good and quick service! I will definitely go back! Plus, they had some decent Top Shelf Bourbon!

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Thank you for visiting Black Angus Steakhouse! We're happy you received top-notch service along with a delicious meal and we appreciate the compliment on our bourbon. We are thrilled to hear you will be coming back again soon!

    Report
27. SG

    SmallGroup

    San Diego

    6 reviews

    3.0

    6 reviews

    Dined on May 11, 2022

    overall3food2service4ambience4

    Service and ambience were great. However, the prime rib was extremely tough and half was inedible due to the fat. The hamburger was well done and not what was ordered which was medium. French fries were not well done as requested. We were disappointed as the decor and renovation are very inviting.

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    We appreciate you sharing your feedback and please know that our goal is to provide our guests with a Memorable Experience each time they dine with us; however, it appears that we missed the mark based on your most recent visit and for that we apologize. If you dine with us in the future and there is any part of your experience that is not favorable, please do not hesitate to speak to a member of our Management Team as we always want to make things right. We hope to serve you again soon.

    Report
28. M

    Mariah

    Las Vegas

    12 reviews

    vip
    3.0

    12 reviews

    Dined on May 9, 2022

    overall3food3service4ambience3

    Reservation at 8:15 pm, for Mother’s Day. Bad experience They ran out of prime ribs have to substituted with rib eye. Steak cooking inconsistent. I ordered ribeye, medium rare, for medium , it’s though. Ran out of baked potatoes.. had to substituted with mash. Disappointed experience.

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Thank you for taking the time to give us feedback by your review. We are sorry to hear that your experience was unfavorable and would like to speak with you directly and leave you with a better Black Angus Steakhouse experience. We will follow up with a private message to you on how we can communicate directly.

    Report
29. AB

    AdriannaB

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    The staff was very friendly and attentive, even though it was a busy holiday. Definitely recommend if you are celebrating any event!

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Your visit was deeply appreciated by our team, and we're thrilled that you received friendly and attentive service! Thank you for your feedback, and we'll see you again next time for another exceptional meal!

    Report
30. JV

    JoebinaV

    Central Coast

    2 reviews

    4.0

    2 reviews

    Dined on May 9, 2022

    overall4food4service4ambience4

    Spend Mothers Day at Black Angus. The food was very good and service was professional.

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Thanks for choosing us for your mother's day celebrations! We are always delighted to know we could make a special occasion that much more special, by offering nothing short of great food, excellent service, and memories that will last a lifetime. We look forward to seeing you soon!

    Report
31. AM

    AndreaM

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on May 9, 2022

    overall5food5service3ambience5

    Went for Mother’s Day. Their menu for Mother’s Day is very limited. They have a special menu just for the day. Surprisingly, the kitchen was not backed up with orders. Reservations at 5:15 pm. We were home before 6:45 pm.

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Customer satisfaction is our number one priority and reviews like yours let us know we are meeting our goal to provide our guests with a Memorable Experience during each visit. We thank you for your patronage and we look forward to serving you again soon!

    Report
32. BA

    BuddyA

    1 review

    4.0

    1 review

    Dined on May 9, 2022

    overall4food4service5ambience4

    The drinks were good and the service was outstanding however the prime rib was very tough. My spouse tried but could not chew it enough to break it down so we had to send it back and exchange it for ribs which were awesome. Our waiter was very understanding and we left feeling very satisfied overall with the experience

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    We are always pleased when a customer shares about their satisfaction with the experience they had. We are committed to providing unique quality and flavorful meals and great service. Your review lets us know that we are doing things right and we say THANK YOU for your comments and we hope to serve you again soon!

    Report
33. SJ

    StephanieJ

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food4service4ambience4

    The food was very good overall, it took a little while to come but the manager made up for it.

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    We are grateful for your review and happy to know that our Manager making it right made the difference. Thank you for visiting Black Angus Steakhouse and we look forward to serving you again very soon!

    Report
34. L

    Lindseyr

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Great food, a wonderful atmosphere, and a great customer service!

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Excellent food in a great atmosphere is what we love to offer so it's beyond gratifying to know that we are succeeding! We truly appreciate your feedback and for recognizing our efforts during this time. Our San Bernardino Team is glad you stopped by and we are waiting to serve you again soon!

    Report
35. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    First, great food, great service and reasonable prices especially for Mother’s Day. I would highly recommend this restaurant.

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Thank you so much for your high recommendation! It's fantastic that your visit was 'top-notch' in every aspect, from fast service, to fresh, great tasting food. We can't wait to serve you again!

    Report
36. AI

    ArthurI

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food3service5ambience5

    Overall, everything was good, however my daughter ordered her steak rare, and it was closer to burned, than rare. I ask her to let the waiter know, she said she would just eat it the way it was. She said, you can't take a well- cooked steak back and get it rare, and I don't want to wait for a rare steak.

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Thank you for visiting Black Angus and we apologize that your daughter's steak was not cooked as requested. We ask that if this happens in your next visit, please allow us to make it right. We hope to serve you again soon.

    Report
37. MR

    MelissaR

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food2service1ambience3

    Not being able to order off regular menu was a waste. Mother's day menu had not much to offer. Wait time to get our food was beyond uncalled for . I'll think twice next time I go there again

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Thank you for taking the time to provide us with feedback. We are sorry that your experience was unfavorable and that the menu limited you from enjoying our usual delicious meal options. We hope you allow us the opportunity to try again in the future.

    Report
38. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food5service5ambience4

    Mother Day’s celebration everything was good

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Thank you for visiting Black Angus Steakhouse and we appreciate you recognizing our efforts to make mother's day amazing. Your review has made our day and we hope to see you again soon!

    Report
39. GO

    GilO

    Palm Springs

    7 reviews

    3.0

    7 reviews

    Dined on May 8, 2022

    overall3food4service3ambience2

    We went to celebrate Mother's day, the day before the holiday. The restaurant was busy and we were seated after a large group so our service was very slow. Our server was not very attentive because she was very busy, the food was good but a little over cooked. The price was higher even though we were utilizing a frequent diner special.

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    We appreciate you taking the time to share your feedback and are quite happy to hear you enjoyed your meal. While we may have missed the mark with the level of service you received, please know how important your business is to every member of our team and we look forward to seeing you again soon.

    Report
40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    My hubby and I enjoyed our date night at Black Angus in San Bernardino. The food was delicious and cooked to perfection. The drinks were on point. The service was excellent and fast. The experience as a whole was enjoyable and relaxing.

    Black Angus Steakhouse - San BernardinoResponded on May 13, 2022

    Thank you for choosing to dine with us. We are thrilled that you enjoyed your visit along with our delicious menu items and selection of beverages. We are always happy when a guest leaves satisfied and we can't wait to see you both again soon!

    Report