Went here for my fiancé birthday as we were on vacation from Utah. I saw them sing happy birthday to a few people so as I put in the notes it was his birthday , I thought they’d come out and sing to him. They didn’t it was very disappointing.
The food is always good at Black Angus in Lakewood. Unfortunately the service is not the same. This time I can honestly say I have had enough. I did not appreciate our waitress checking up on all her other tables except ours. she would only get near out table when we would call her over. She couldn't even bring us the food, she had someone else do it to our table, but to the other tables she was serving, she would personally take it to them.
Late Valentines dinner
The food is always great. Our server Monica was excellent and made our date easy and fun.
LOVE THE RESTAURANT , SERVICE , FOOD ...THE FOOD WAS DELICIOUS
Loved it! Steaks are amazing and service was so welcoming and comforting.
So it was Valentine's Day, so some "issues" where to be expected. Had to send husband's steak back twice. Asked for medium well and was completely pink inside. I almost finished my meal before he got his back. Bigger issue was I had my birthday coupon with me. The server asked if we wanted dessert and we said no. They brought the birthday cookie anyway and sang Happy birthday. When we got the bill, we were charged for the cookie. Didn't seem right and was Valentine's Day, so choose not to make a big deal, but I don't think it was right.
The server seems too tired to concentrate on taking orders. The restaurant was also understaffed. The steaks were low quality and too dry, and not as flavorful.
My husband and I had an early Valentine's dinner and this is my favorite restaurant. We had dinner enjoyed each others company, reconnected and reset :) Black Angus thank you for the yummy dinner :)
Food was very good, but the service was just ok. Our soup never came we had to ask and we had to ask for the complimentary bread which we never got. We did get our table quickly with little wait.
The food and the service was very good. It’s a really good value for good steak Dinner!
I will definitely be back
Had a great family dinner.
Will be back for more.
The service, the food was good for the price.
The food was good, the waitress was distracted. We had to ask other waitresses to help us.
Service was fast in the beginning but we had to wait for a long time for our entree. The family that sat down and ordered after us got their food before us and we waited for about 20 minutes for our food to arrive. Later on, for our dessert, we were served the same plate that was just rejected by the family. The waitress also brought us a second copy of the check after she already handed us the first one before serving us the rejected dessert.
Service was a bit slower than usual and when it finally arrived the french fries were warm at best. Our server was exceptional however. Without us having to say a word, she acknowledged the wait was very long and spoke to her manager. The manager came over and apologized and offered a discount on our meal. We really appreciated the efforts of or server and the manager.
EVERYTHING WAS GREAT UNTIL I ASKED FOR A SIDE OF TERRIYAKI SAUCE AND THE SERVER SAID IT WOULD BE A $1.00 EXTRA, I SPENT OVER A $100.00 FOR TWO DINNERS AND U GUYS CAN'T GET ME A SMALL SIDE OF TERRIYAKI SAUCE .......... I WASN'T HAPPY.....AND BY THE WAY I'VE BEEN COMMING TO THE SAME BLACK ANGUS FOR OVER 20 YEARS........THANKS FOR YOUR TIME
Waitress was absolutely awesome. Normally food cooked great but disappointed with the Filet Mignons we ordered this time. Ordered medium well and one steak's inside was bloody rare while outside burnt to a crisp while the other steak was cooked way too much like a tough piece of leather. 1st time ever had this problem here but considering what you pay for these steaks, you expect something you can enjoy and not products of chef in training.
Disappointed that a hair was found in my husbands burger, the manager questioned us but our server didn’t. Disappointed as we are regulars here.
Food was not fresh. Steak was overcook. Lobster was not fresh.
Just friends going out for dinner.