Let Mom kick her heels up this Mother's Day. Celebrate with us and treat Mom to a perfectly flame-grilled steak! We will be featuring an 8 oz Prime Rib paired with a cold-water Atlantic lobster tail and 2 sides for $29.99. Make your reservation today!
Sunday, May 13, 2018
We go here all the time and usually have a great time, this trip wasn't even close to great. We were celebrating a birthday and possibly the last day or night out on earth for someone. I put both of those comments in with our reservation. We were seated early for our reservation. Then the waiting game began. We waited 20 minutes for our drinks, which came almost one at a time. The waitress, who was very very busy, got my order wrong and brought out the wrong salad even though everyone at my table new which salad I ordered because they all changed to the salad I ordered. BTW she brought out the wrong salad without the other salads. The appetizers came out 10 minutes apart. The meals came out at different times almost 20 minutes apart from one another. We had to keep asking for utensils. At the end there was no mention of the birthday or life celebration by the staff although we watched 5 other birthdays song in the area. I just felt very let down by the staff on this occasion. We didn't have our usual waiter and that was probably part of the problem. George is fantastic and I'm sure the one we had that night is good as well but she was way way to busy and completely off her game as was everyone who was delivering food.
I waiters was very rude
We showed up 10 min before our reservation. The place was had a line out the door. We did not expect to be seated quickly. To our surprise we were seated right at the reservation time
The prime rib I ordered was great the bone in rib eye was suppose to be medium rare and look more rare. If the rib eye had come out just perfect I probably would have given it a 5 Star.
The flavor of the food was great. The service was great. My wife really liked the service Pilar our waitress gave us.
The seating could be made a little more upscale.
I would say it was definitely worth a return visit.
Camp fire feast never fails
Very enjoyable great service
Great Service - Our server did an a awesome job! We like the restaurant because it is one of the few remaining place where it's not so loud that we can relax and talk. Food is pretty good too.
The Restaurant was clean and the waitress was friendly. The food was delicious and well prepared like we requested. Thank you!
my server was really great she was very attentive and polite and not to forget the food was great
Great Service. Very friendly staff
The reservation means nothing... even though we arrived on time. We had to wait 25 min. And the place was mot even full.
I must say that our server Kevin did an outstanding job for us. We have had him as our server 3 times now . Each dining experience was awesome. Our visits were A year apart and he remembered what we had to drink and eat. He was very good with my mother who is hard to please for dining experiences. And the food was good to. Very Pleased
First time here. Used a $45 coupon - included 1 app (fresh shrimp) 2 entrees and 1 dessert.
Decent sized portions, good flavor, really nice salad. Would go back.
Reservation seating was fairly quick. Only waiting 10 minutes past my reservation time. The server was very nice and attentive but it took 45-50 min to get the food after we ordered.
Bad the Top Sirloin and Crab special. Excellent value. Sat in the bar and talked with Bobby the Bartender. The Manager Nicole checked on me as well.
Our server, Robert H., was excellent! He was very attentive and genuine.
Overall decent food and experience, bar drinks need some alcohol in them though .... the strawberry lemon drop was very disappointing. The before dinner bread was good. Father-in-law said the prime rib was very dry.
Good food good atmosphere. Wait time was minimal, service was good.
This was hit and miss. 2 out 3 meals were not up to par. Service was outstanding from a new associate.
Andria was the best waitress I've ever met!!!! She accomodated all of my special request. Even when my steak was too chewy she gave me a much better cut. Hard to find service like this. I even a coupon,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I was late 10 minutes from my reservation. Lucky the front desk lady said,"not a problem will sit you down" . We only had to wait 3 minutes. the food was hot & tasty. overall we had great time .
my finance got her food and it was not good. Her filet mignon looked like it was overcooked and we waited for our food for way too long. Everyone I noticed got their bread refreshed and we waited till like the very end to get our bread. I wish we can get another chance to come here but not on us. Our server didn't come to us a lot and I hate to compare but the other servers treated their table like queens. In summary, I had a bad experience. I hope Black Angus can do something for us so we can come back.
Terrible service this visit. Steak not cooked properly but by the time server came back it was forever so my husband just ate it because he wanted to leave. Part of my husbands order was missing. Had to flag down a random server to get the missing item. My daughter did not receive her ice cream with her meal and nobody even mentioned it. Everything took so long we were ready to leave and didn’t have time to ask for a manager as my toddler was sleepy.
Waitress was extremely slow, we were a party of 4 and 3 got their salads the fourth got her salad after her dinner had been served. Also ordered 2 appetizers only one arrived the second one had to be packed to go! Had to reminder her that our dinner came with a dessert she had already given us our bill. Food was great!!! Have been coming and having a few parties at this location for over 20 years always great service
They really know how to cook their steaks. Their prices are pretty good for the amount of food you get.
Nice evening with my husband. The food was amazing.. steak was cooked to order. Definitely worth another visit.
The hostess was fantastic, excellent service and very kind and quick
Very nice dinner with great service
As usual this Black Angus location "outshines" many of the other local Black Angus'. It shows that the Servers and the Management team wants to excel.
We arrived for our 4:30pm reservation at 4:30pm sharp, was greeted by the hostess and asked to have a seat because it would be a 15 min wait even though we had reservations. We had a seat at the bar while we waited for our table. We were not seated for dinner until after 5pm. We couldn’t help but notice there were lots of empty tables surrounding us after we waited over 30 mins to be seated. Overall the experience was just okay.
Went here for my fiancé birthday as we were on vacation from Utah. I saw them sing happy birthday to a few people so as I put in the notes it was his birthday , I thought they’d come out and sing to him. They didn’t it was very disappointing.
The food is always good at Black Angus in Lakewood. Unfortunately the service is not the same. This time I can honestly say I have had enough. I did not appreciate our waitress checking up on all her other tables except ours. she would only get near out table when we would call her over. She couldn't even bring us the food, she had someone else do it to our table, but to the other tables she was serving, she would personally take it to them.
Late Valentines dinner
The food is always great. Our server Monica was excellent and made our date easy and fun.
LOVE THE RESTAURANT , SERVICE , FOOD ...THE FOOD WAS DELICIOUS
Loved it! Steaks are amazing and service was so welcoming and comforting.
So it was Valentine's Day, so some "issues" where to be expected. Had to send husband's steak back twice. Asked for medium well and was completely pink inside. I almost finished my meal before he got his back. Bigger issue was I had my birthday coupon with me. The server asked if we wanted dessert and we said no. They brought the birthday cookie anyway and sang Happy birthday. When we got the bill, we were charged for the cookie. Didn't seem right and was Valentine's Day, so choose not to make a big deal, but I don't think it was right.
The server seems too tired to concentrate on taking orders. The restaurant was also understaffed. The steaks were low quality and too dry, and not as flavorful.
My husband and I had an early Valentine's dinner and this is my favorite restaurant. We had dinner enjoyed each others company, reconnected and reset :) Black Angus thank you for the yummy dinner :)
Food was very good, but the service was just ok. Our soup never came we had to ask and we had to ask for the complimentary bread which we never got. We did get our table quickly with little wait.
The food and the service was very good. It’s a really good value for good steak Dinner!
I will definitely be back