Black Angus Steakhouse - Lakewood

The service was very good, the food was delicious but the steak was a little chewy. The broccoli and mashed potatoes were AMAZING. The strawberry lemonade is my favorite from anywhere else I've tried. My only complain is that it was cold (not the food). It was really foggy and cold when I went and we were not seated near a heater or anything so it was pretty chilly. If you go on a night that is cold, I highly suggest to take a warm jacket. Although my husband and I were both wearing sweaters and were still cold.

Black Angus is a good reliable place to eat. But what makes it special is our server. He was fantastic. We have had him before in a previous visit and he is just fantastic.

Great, wait was a little long but ok. Having to eat outside made it a little too cold but there was no way around thay

Fantastic food and service as always. Laura is a great server and she can recall our order every time even though we only come once a week! Make your reservations in the comfortable outdoor setting with real ventilated heat keeping the tents toasty and healthy!

It was a good experience just went when it was really cold but food was great and will come back again.

Ben was our waiter. He was great! Very attentive. The food was good as always. It was a nice birthday meal and my first outdoor dining experience since COVID.

I love the food, service, value, selections and cleanliness. I would recommend it to anyone.
However, it would be very nice if they would put some potted plants around the outdoor seating area. It would greatly improve the ambiance.

Me and my husband enjoyed a couple of drinks and appetizers. He got a steak, said it was tender. I got a steak and shrimp. Too many appetizers and bread, so I didn't eat the steak. But my husband enjoyed it at 11:00pm. He said it was delicious.

I enjoy going only to the Lakewood black angus even though we live miles away this is the best one service always friendly

Took to long to be seated the food was not very good and was cold the bread was so hard!!!

It was excellent

We made reservations and we still had to wait A long time service was pretty slow

Excellent evening - this place does a great job at customer service. Laura is an excellent server and we always ask for her.

The food and Service was good however, the pricing was a bit excessive, coupled with sitting outside uncovered with my 85 year old father during the evening.
The service provided by Daniel was exceptional.

I love the food at black angus. I felt they are doing their best with outdoor covid seating but it isn't the same as enjoying the indoor experience

Great as always

Nice outside dining with good social distance. Food and service was also very good.

Great food and service. They have multiple outdoor seating areas under two separate large canopy, and properly spaced for distance.

We waited about 15 min. Even with a reservation. Food came out about 45-60 min later (for 4).

Over all good experience. Food was good, server was really hustling And very gracious. Only comment is there seems like there should’ve been one or two more servers or runners. It was a very busy evening And we could see that there were additional tables added in all around the awnings.
Thank you.

Service was a bit slow. Probably because staffing was low at 4:15p - Availability of paper menus for us older folks would be a nice option at time of seating...

It was my mother’s 78 bday and we made reservations at 715. We did not get served until 1 hour. They then told us they ran out of Prime Rob and gave us Rib Eye. One of my guest ribeye was so small and not a great cut. The waitress was very nice, however when requesting to speak with the manager she would not come out. The waitress apologize for her behavior but I told her don’t apologize.
I know we are in a pandamic but this was unacceptable and I use to love Black Angus. At the end my mom could not even get a birthday cake with a calendar because they said they were closing. Wow!!!

Thanks for a great service, Bobby!

My wife and I have been to this restaurant a number of times before the Covid-19 hit. The reason we kept coming back was good food, good service, a lively atmosphere, all at a reasonable price with coupon. We have been here twice since the Covid-19. In a tent, outside, fortunately, later in the day, so it was reasonably comfortable. The first outdoor meal went fine, the second time, not so fine. Outdoor seating was o.k. but service was sporadic, the steak with the special was tough, and there was one pesky fly that just wouldn't quit. Not our best time here. Like I said in the beginning of this post, we usually have no complaints coming here, so I'm sure this last meal was a fluke. I can't wait until we are back to semi-normal, eating indoors near the bar and can write the review this restaurant deserves.

Hello my food was cold and it was not right my drink was nasty and the waiter was rude and plus it was my BIRTHDAY.. We didnt say anything about it because we decided not to ever come back again in life well not that one..

Quick and fast service, our waitress was very nice and wonderful.

Eating during COVID is not a lot of fun but overall the meal was good and my waiter was very attentive.

Birthday was okay

BEN, our favorite waiter was there for our dinner service. We used to go here for lunch every week, but with the covid restrictions, lunch was dropped. We have really missed seeing the staff, and interacting with them. The whole crew are really nice folks, including the manager Mary. My New York strip steak was delivered way too rare, sent it back, came back perfect! Wifes' shrimp was fine, both side salads were green and fresh, bread crust was extremely tough, good molasses flavor, but hard to cut and chew. It was my wife's birthday, so we got carrot cake for desert, which was frozen solid, we waited for it to thaw so we could cut and eat it. Overall, a pleasant dinner, but a lot of extra running around for the serving staff, going in and out of the existing building and into the new tents on the parking lot where we are eating.

Everything was a bit off. I understand having to sit outside but there was only one light in the whole seating area tent and I was on the other end so it was very dim. My server was not dealing well. I was told I’d be getting some bread with my salad. After asking twice it came after my meal which is not really what I had in mind. I gave the server my credit card to pay the check and went to the restroom. When I came back I had to wait and wait and wait for her to return it. I don’t know that I will come back here. I used to come often

I Didn’t like how I was treated by the Host. I was told I had to wait for a larger party to be seated before me that was running 10 minutes late but, in fact they ran 20 minutes late before that party arrived and my party of 2 were on time for our reservation. Then we were offered accommodations at a table in the hot Sun and not under the tent where shade was provided. She was acting in a non-professional manner and borderline racially profiling as far as I’m concerned. But the food and service was excellent though!

Just a meal with my husband and MIL. Had a 7:30 reservation, checked in and seated with in 3 minutes. However waited a chunk of time for our waiter to get our drink order, waited again fir him to return with out our drinks to take our food order, waited and waited for our drink order finally got it. Finished my drink before I even got my salad, ordered another drink when I received my salad and waited some more - it was a night of waiting, food arrived an hour after being seated, however it was delicious. The waiting just gave me more time to enjoy the company i was with, so all in all I was fine with my service

Service was slow. It took a while to get drinks alone. My mom ordered coffee and it was brought just before we were all done

Overall it was a forgettable evening. Had a confirmed reservation, yet was told to "wait in our car" for 50 minutes before being seated, When we raised frustration with seating host, he said was waiting for tables to open up, despite 4 tables visible that had not been bussed and prepped for next party. Finally, demanded manager interject which resulted in somewhat immediate seating. We know it's difficult for restaurants right now during COVID, but it's apparent that management has dropped the ball on creating a positive dining experience for patrons. Our waiter was the lone bright spot of the evening, very personable and hospitable to make up for lack of detail elsewhere.

The server was so polite great with taking our order and seeing to our needs. I forgot to get his name. Please if you know who our server was he deserves credit for his great service

Food was poorly cooked, no flavor and cool by the time it arrived to the table.
Customer service here sucks!
Ben was my waiter for the night, rudely placed cups on table, when I asked if they provided straws he didn’t answer he just through them to the table.
Waited near 30 min to pay my bill, NOTE? I could’ve left if I wanted to since staff barely pays attention to the customers, noise is terrible for outside dining, food gets cool right away, you can’t even enjoy it... never going back that’s for sure.

Ben the waiter gave is great service.. overall we enjoyed our date night

Very nice evening. Have certainly enjoyed the outdoor dining!

We have a baby and a toddler, we were very well accommodated. Kinda of a bummer they didn’t have the Mac and cheese, but the food was amazing! We got there a bit late but they still took us, service was great! We haven’t been out since the pandemic so very glad this was the restaurant we choose to go for the first time and it didn’t disappoint! There’s enough space between tables, the servers take precautions with everything, we had to wait for our table to be ready in our car which was great specially with kids. Recommend for a good night out

The food was not hot. Eating outside is not conducive to eat because of the flies. I know this is the only way to dine right now because of the pandemic. The food was not hot, almost on the cold side, but the service was excellent.