Black Angus Steakhouse - Chandler

Black Angus Steakhouse - Chandler reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Len VIP

   Phoenix141 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Kallisa was an excellent server with a great personality. The potato soup (which I had for the first time) was excellent. I will now order it every time.
   

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2. L

   Len VIP

   Phoenix141 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   My spouse and I had the Campfire Feast (she had the Salmon and I had the Sirloin Steak) both were excellent (although we had to send the salmon back to the kitchen to be cooked a little more). We had the Brussel Sprouts appetizer, they were fantastic. Both of our sides (as always) were very good. And we took home the Cheesecakes desert which comes with the Campfire Feast. Because we were members.... we received $15 off the price. Can't be beat.
   

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3. J

   Jamee

   Phoenix3 reviews

   2.0

   Dined on April 21, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   It was very empty when we got there, the young man seating us questioned me as to where I registered to sit? It was empty? The young lady the was our waitress did not seem thrilled to be there that day, took our drink and appetizer order, then came back and took our food order, we had ordered a hamburger and a steak, we wanted them both cooked super well done, in fact we said if it was a bit charred that would be great, that's how well done we needed and wanted it done. We counted 11 take out orders before we received our appetizer order, not but 30 seconds later our food was out, why do they ask if you want your appetizer early? The hamburger was very raw inside, I could not eat it, so my husband got that and even he could not eat it, then he cut into his steak and blood ran out of it. So we ate the veggies and our appetizer for dinner and left the rest. In the mean time there was a young man came and cleared a table next to us and he broke a glass, so he picked up the black tablecloth with glass in it and left the glass on the ground in the walkway. To top it all off to make our Easter dinner suck even more, our waitress was talking to a young man, not sure if he was a manager or not, but complaining about a customer or customers, but that should be done in a office or a back room, not where others can hear. This was their second shot at their poor service staff with chippy attitudes, food they can't seem to get right, no more for us and yes it does make me sad. I wish them the best, I hope they can pick up to where they used to be years ago when they lived up to the name "Black Angus Steakhouse"...
   

   Black Angus Steakhouse - ChandlerResponded 1 day ago

   Jamee, thank you for taking the time to share your experience with us. We're truly sorry that your visit did not meet our usual standards. We strive to provide a memorable and enjoyable dining experience, and it's clear we fell short during your visit. We would appreciate the opportunity to learn more about your concerns and hope you’ll reach out with your contact information via our website.
   

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4. J

   Jo

   Phoenix2 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and so appreciate the nice people who worked on Easter Sunday. Thank you!
   

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5. M

   Margaret

   Phoenix1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My party’s experience at Black Angus was excellent. The staff was very friendly and professional.
   

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6. J

   Jessica

   Denver2 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was a great experience overall. The food was excellent as always and the service good. The chocolate cake is out of this world!
   

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7. P

   Paul

   New York City1 review

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Very good service & food - however I had to present waitress & her mgr that the Steak & Lobster Trio for $25.99 was still the rate not $29.99.
   

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8. F

   Fraser

   Calgary5 reviews

   3.0

   Dined on April 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Tried to shrimp appetizer this time - don't. Overcooked, not tasty, very poor quality overall. However had the 12 oz prime rib and it was excellent. Do NOT ask for the cream horseradish, it's not cream, it's water. Couldn't eat it. Trying to get a different horseradish was basically impossible as we never saw our waitress until after we were finished eating. Waitress was very personable, problem is, she was never around to wait on us. Terrible service. This is the second time we have gone there and it was nothing like the first time. This trip was very disappointing.
   

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9. N

   Norma VIP

   Phoenix65 reviews

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything great! With prices going up, we eat out less.
   

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10. R

    Robert

    Phoenix1 review

    5.0

    Dined on April 12, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 2

    Upon arrival not the best first impression by seating us at a terrible table but the service made up for it. The food was good as usual….good.
    

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