Let Mom kick her heels up this Mother's Day. Celebrate with us and treat Mom to a perfectly flame-grilled steak! We will be featuring an 8 oz Prime Rib paired with a cold-water Atlantic lobster tail and 2 sides for $29.99. Make your reservation today!
Sunday, May 13, 2018
Tots are no longer on their menu, at least in Brentwood. Love the tots and spoke with the manager and he offered us tots because there were still some in the kitchen even though not on the menu. Great customer service and it was greatly appreciated.
Boyfriend took the first sip of his water and it had blue cheese at the bottom of the straw. Manager tried to joke it off which none of us found funny. Aside from them not offering a free appetizer or dessert after the incident our food was luke warm. Wouldn’t come back.
Great service at the bar!
The waiter was wonderful the workers was so polite it was not to loud in there it was romantic dinner the food was great
Best visit at this restaurant we have ever had. Our server Conner was outstanding. He was prompt, got our order correct, food was hot and delicious.
Normally we go there and it is absolutely delicious and the service is good as last time not so good the food is not good service wasn't good maybe just a bad night also I put in an email for coupons and I never received them
overall experience was just okay.....the price was very expensive for the quality of food we received ( ie: potatoes skins were over cooked, salad over dressed, and pretty much everything was on the boarder of being cold. I've been here before and it wasn't like the experience I had this time maybe it was a bad night. The server was very nice.....next time we will go to BJ's! Sorry BA.
For Christmas Eve, overall everything was good.
A little rushed, noisy, but these things are to
be expected for Christmas Eve. The lobster wasn't
quite cooked enough.
Alex was a really great server and he worked really well for us even with all of our separate side requests. The steaks and burgers were cooked wonderfully, and only one fried shrimp was over cooked. Will definitely request for him as a server in the future.
We always have a good experience with Black Angus. The waitstaff is great and the food comes quickly.
Christmas get together.
Can't wait for the Pleasant Hill Black Angus to reopen... have been disappointed more often than satisfied here. If you have a choice... Pleasant Hill does the better job and serves a better meal.
Our meal would have been fine except both baked potatoes were stone cold. Server warmed them but they were still cold.
Lazy , unprofessional wait staff. Left napkins and trash on the floor. Looked at it and kept on walking. Our particular server was a very nice girl. Just inexperienced. Baked potatoes were almost cold when served. We were told they sat waiting for my daughter's fries to finish cooking. This is the 4th time we've eaten there. One meal was so bad (server forgot about us!) the entire check for 4 adults and 2 kids, including drinks, was comped by the manager. We keep saying we'll never go back, and then after 6-8 months we try it again, only to be disappointed again.
We were celebrating my daughter's college graduation. How disappointing and embarrassing my husband and I were. The service was slow and the food was horrible. Black Angus knew ahead of time that it was a celebration. They didnt even offer the guest of honor a Complimentary dessert. The waitress knew that we were not happy just by the mostly uneaten food left on our plates.
seated at 6:25 for a 6:15 reservation. Previous notification of an anniversary, but no notice by staff. Steak was relatively tasteless, broccoli was nearly raw, tough. Disappointing. Been there before and all went well. Not this time.
Service was excellent , food was delicious, salmon was perfect!
Great service...yummy food!
Pour waitress was awesome!
Staff was great, waitress was awesome, getting food out was a little slow, but that seems normal at this location, we go at least twice a month and food takes a while to get to the tables, but overall it’s always a great time.
Great service especially our server Lisa. She is the best. The food is always tastes great and is fresh and cooked to our liking
Food took 40 minutes to arrive . I ordered prime rib medium rare and got the end cut. Sent it back and didn't see my dinner until everyone else was done. Even the medium rare piece was barely pink, tough and chewy.
Great food. Excellent service. It’s the great coupon offerings that keeps me comming back.
Went for Thanksgiving dinner. The food overall tasted good, but there were 2 issues. The salad had been changed (used to be ice burg, cabbage, carrots, onions, tomatoes, and croutons but it was switched to spring mix with tomatoes & croutons), and was served warm instead of chilled like I had experienced before. Also, everyone's dinner was cold. I requested to have my meal re-heated, and the waiter even offered to have a new plate made - but there's always the worry of having repercussions for asking such a request. And even then when it came back it was still pretty cold. I just said screw it, cause at least the gravy was slightly warmer.
I don't know if the server was over loaded, but he seemed to be struggling with either the kitchen taking too long or some other issue because service for refills on drinks, bread to the table, and serving for food took a long time. He even apologized for the unusual wait. But still, we had to ask for bread and additional items a few times. At one point we had 3 dishes of butter, but we only had been served 1 loaf for 3 people.
I definitely had the feeling that it just wasn't his night, and he just wanted to be home for the holiday. We still really appreciated him working, but I ended up feeling bad that we were part of the reason why he was having a difficult night.
Great experience, we went here on Thanksgiving because we just got back from vacation and were too tired to cook at home. They did have a fixed price Thanksgiving dinner on the menu that day, but we skipped it in favor of steaks (since we were at a steakhouse) of different kinds. All the steaks were done to perfection (i.e, as requested), and the sides (2 per dish included) were also very tasty. Quantity of sides are not very large, but it is filling. We also had appetizers and one of us had a cocktail. Fried appetizers seem to be a bit on the oily side, but delicious - check out the fried cauliflower, it's really good. We also shared a bread pudding dessert that was delightful. Overall, a great Thanksgiving dinner.
We went on this occasion for Thanksgiving dinner. We had a reservation and were seated right away. It was a special menu for the holiday. We had the prime rib and lobster tails. The food was great and my fiancee commented to her friends on the east coast what an outstanding meal it was. The service was great like it was the last time we went and we will definitely go again
This is the first time in about 3 years that I've eaten at a Black Angus restaurant. I was treated so badly at the Pleasant Hill location on numerous occasions that I finally said no more. I have some friends that live in Brentwood and they kept telling me to try the Black Angus there. So we went for Thanksgiving. It is like night and day between the two places. Even though it takes about 30 minutes to get to Brentwood. I will make the drive and go back. Actually had a manager come by and ask how was the food. The servers were all pleasant.
Had a great traditional thanksgiving dinner with all the trimmings and NO Cleanup. The dinner was a bit short on stuffing, but A-ok on everything else.
Our server Lisa was great. We had a party of 5, and everyone wes very pleased.
This is our second time coming to Black Angus for Thanksgiving dinner.. The food was good and the service was Lisa M. was fantastic.. We had a party of 9 and she was on the move the whole time. The restaurant was totally crowded and she had a lot going on but she was always double checking to see if we needed anything...The manager even stopped by to see how things were.
Prime rib was tender and the salmon was delicious. Service was great.
Service was painfully slow, probably the worse I've had ever. Had to ask for bread, but the reply was "there wasn't any". Eventually, some came (no apology). We didn't have silverware, so there was no way to slice the bread or apply butter--we had to ask. We eventually got it (again, no apology). Forty minutes after ordering, we noticed a man who appeared to be the manager (he was). He was a nice gentleman who was very understanding and though he couldn't make the service better, he did offer free dessert to take home (we declined) but it did help in knowing that SOMEBODY cared.
We were celebrating my wife's birthday. Food was very good. We will be back.
Food quality has gone down in past year...I find Dublin location much better quality of food
It was awesome.
We enjoyed our dinner, waitress was very accommodating, appetizer and meals could've been warmer though.
I had the bleu cheese mushroom filet mignon and my wife had the prime rib. both were DELICIOUS and cooked to perfection! love the bread... as always. the wedge salad was really good. our server jalyn was amazing - friendly, efficient and polite.
The place was packed as usual for a Friday night but we skipped the long wait by using open table. love this app! food was delivered very quickly. will definitely go back!!!
I had a great experience Saturday when me and my husband arrived we got perfect seating nobboise food prepared fresh and hot very great waiter . When returned Tuesday was rushed was seated at the front booth where it was extremely loud . Waiter was inpatient and rushed us for appetizers and to order entree. The dessert that was for Togo was cold and there was no Carmel sauce like I received on Saturday . It was for my husband Birthday he loves this place but he was not happy and neither was I . We spent over $120 for very subpar service .
We had reservations and seated on time at 6:15. Appetizers came at 6:45 and we actualky waited 1 hour and 5 mi utes for entres which came at 7:55. Was told by server extremely busy but numerous tables and booths open. It was my daughters 15th bday and did not leave until almost 8:30. We literalky sat waiting over 65% of the time for entres. Was even charged for a lemonade refill when asked if he could get another one during the wait. For 160 dollars it was a very negative experience and bday dinner
Our meal was delicious but our server was amazing! So attentive to our requests! Never waited long for drinks, food or dessert!
Great Service, and great food. We found their deals on line and got a great price as well.