Excellent staff that took care of all your needs from the reception team, manager and the table service staff.
The grill special at $18.99 was a great value and the food was delicious.
We will be going back this weekend.
Never had a bad meal. Great food. Salmon is wonderful, filets excellent and always done to perfection.
The food was, again, wonderful. Asked for very rare prime rib and got it. My friend had the ribs and cleaned his plate. Service was outstanding, she was there often enough to be comfortable and not too often.
Even with a reservation we had to wait 20 minutes to be seated.
We were rushed to order everything right away.
Half way through eating our dinner the waitress was already asking if we wanted dessert.
Could we finish eating first?
We had the feeling we were at a fast food place!!
Granted it was Mother’s Day... but by then the waiting area was empty!
We are not going back to Black angus for special occasions.
The Black Angus is a very nice restaurant and the food is always great. Quiet atmosphere makes for a relaxing dining experience. I highly recommend this restaurant.
Go to Black Angus quire a bit and have never been disappointed.
We didn't get seated until 30 minutes past our reservation time, and then had to stop another server to get waited on. We were at the table for 20 minutes before we stopped another server to request some water. He then also took our order. Would never return to this restaurant for a holiday!!
This is one of our family's go-to places! Yes, it's a big chain restaurant, but the people who work there make it feel like a local "hang." Our waiter this particular visit was James, and he was fabulous!! Light-hearted humor, checked in just enough to keep our glasses full and our appetites happy. He's not the only great server we've had there, do kudos to management for terrific hiring!
1. We had a reservation and got seated 20 mins after the reservation. 2. Obvious it wasn’t well staffed for mother’s day. 3. Our waitress had to many tables. We didn’t see her much. She spent more time at other tables. If we asked for something she came back awhile later or forgot. 3. My husband ordered a rib eye and got a prime rib. 4. Don’t advertise the mother’s special as prime rib and lobster for 29 bucks but then cut the prime rib down the middle. It’s not a special I got half my prime rib. Was passed about that. Had a thin little steak. 5. Asked for check, and got it 16 mins later
We had dinner for Mother's Day. Extremely busy, highly recommend reservations on special holiday. Food was fantastic as was the appetizer and dessert. It's our place to go for that special occasion
They always come through for us!great steaks, superior service, best salads anywhere, desserts to die for!
It was a nice experience if I had a complaint it would be that we weren't told about the mother's day special but we did look online first to see what it was.
We only waiting a few minuets to be sat on mother's day. I had made my reservation earlier that day. Even though they were busy the staff and food was fantastic. I love the big booths! I usually shy away from chain restaurants, but we will be back. Shawn was a great, knowledgeable server.
Mother’s Day meal with family. Restaurant was semi crowded. Service was good. Food was pretty good. It’s a good place for semi inexpensive meal (6 people w/desserts ~$169+tip)
The manger Sean, is always polite and our experience is always positive here. I have been to other Black Angus Steak houses in the valley but this one does it the best. Consistent food and service.
Mothers’ day, large crowd,yet terrific service and great food...well done!
Mother’s Day with my wife. Food was good our server Dee was very attentive.
Good service, good food
We have been eating at this restaurant for 6+ years, and, up until this last visit have had a great experience. We all ordered the tri-tip (in one form or another) mine was in a salad while the others all had the tri tip meal.The meat was tasty but was quite tough -hard to cut. We were taking friends here for the first time, so were rather embarrassed about it, as we had told them how great the food was here. We have never had a bad meal here before.
Also, we had a gift card ($75.00) that we had used in part on 4/23. Our bill on that date was $38.02, and we left a $10.00 cash tip on the table. This should have left us with a card balance of $36.98. Imagine our surprise when we presented the card for this last meal and were told that the balance on the card was only $18.70. We have no idea where the other $18.00 went. We questioned it to our waitress, but there didn't seem to be anything she could do, and she was very busy. We didn't want to cause a scene, so just gathered up our friends and left.
Sadly, we will probably not be back to Black Angus for a while, and probably won't ever recommend it to anyone.
Enjoyed the meal and the service, both! The waitress was very "Not there" which was nice as my girlfriend and I wanted to talk catch-up.
Black Angus is always busy, but remarkably we were seated before our reserved time. Our server was friendly and helpful, replacing our drinks frequently and was attentive without hovering! She brought our table 4 loaves of bread without batting an eye. We’re frequent diners at the Arrowhead location and especially like the hostess staff who always appear to remember us like we are just old friends. Oh, the food was great, too!!
The interior of the restaurant is old and outdated, it needs a workover
I have dined here several times and the food is always great and the service is second to none.
Not very busy but took too long to get drinks. Waitress took what was left of our bread without asking if we would like to take it home. Then, she reached clear across the table to take our bill. THAT was not right. It will be quite awhile before we go back because it seems to us as though it has gone downhill as of late...
Great food and servkce. I enjoy the resturant. Been there mamy times and will be back.
A mite expensive, but excellent in all respects. Worth every penny.
We had excellent service for dinner. We ordered their lamb chop special; although not the finest we have ever had, they were good. The sides were excellent. Black Angus provides good food in a casual restaurant that normally allows you to have a conversation with others at your table.
The service was great. Our server was awesome. However, the prime rib was not cooked right. Too rare. We ordered medium.
Good food, private setting, good service! Will continue to look for Black Angus as we travel.
Great for a night that I don't want to cook but want a good steak and fast service.
We enjoyed a wonderful Anniversary dinner. Wait staff was exceptional and our waitress went all out. We are grateful for superior service.
Great server, pleasant and accommodating.
We decided to come for dinner after receiving the free lobster tail offer.
Unfortunately the lobster was the worst part of our meal...cold, soggy, flavorless.
Our server went to the kitchen & came back with new tails. Sorry to say they weren’t much better. Disappointing especially since we usually come for the steak & was excited to try something different. My wife’s filet mignon was very good but mine had a lot of fatty gristle which I never find with a filet mignon. After the lobster exchange I didn’t feel like mentioning the poor cut of steak.
The menu selection has a nice variety of food/drinks. The steak and lobster dinners were delicious. The manager, Tom, was highly visible and friendly. Our server, James, was outstanding. We highly recommend you request James. There are plenty of sides from which to order. It was a great and enjoyable dining experience.
Black Angus has been a go to choice for many years. Good good options, comfortable seating and they take reservations. Our waiter this time was not very attentive to our drink needs. My wife had to ask for refills and when he did hers he neglected to do mine as well. Very odd.
It was a good pre-theater dinner choice. This was definitely a go to neighborhood choice.
Dined there as was my birthday and their coupon provided for such was too much to pass up. Its not a Morton's and not advertised that way. However they are still a top notch place to go to from the quality of their food to the quality of their service. Always good and never disappointing IMHO. Have been a loyal customer for the last several years and will continue to be so going forward as well. Thanks!
Always our go to for reliable quality food and service.
Management or who ever is in charge of reading special requests didn't read that we wanted a booth and not by the kitchen, first thing they tried to seat us by the kitchen, then they put us in a booth by the servers, not much better, they stand there and look at everyone while they are eating. They didn't' even know it was for my sisters 25th wedding anniversary which was put on the notes for the reservation. We told the server it was my sisters 25th anniversary so they came and sang and one of the servers sang Happy Birthday, not good. I guess they really don't care or they are to busy.
The server was good but the overall experience was disappointing, even the manager on duty said they should read the comments on their reservations.
I have enjoyed every (of many) visits to the Black Angus in Arrowhead, except last Thanksgiving.
Every one of our six people thought the meal was terrible. Even the pie.
THIS meal, my wife's birthday, was also an exception. Her filet was excellent, as always.
I ordered the half-rack of lamb. Puny, crappy chops compared to the picture on the menu.
Taste-wise, the second-worst I have ever had, of MANY experiences with lamb chops or the rack.
I went for lunch with my two adult sons, my brother and my mother. We had exceptional service and we had such a wonderful time (approx 2 hrs) we all left together and got into the car and my mother realized she left her purse in the restaurant we had to go back in and giggle about it. Well now our story gets better we were on our way home driving down the 101 and realized we never paid the bill!! We panicked called Sean the manager and told him what happened "we forgot to pay our bill and told him we will be right back to pay the bill. We arrived back to the restaurant and laughed about it and said this is what happens when service and food and atmosphere is so amazing. Thank you Black Angus your the best.