Black Angus Steakhouse - Arrowhead

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1. MC

   MichaelC

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food4service5ambience5

   comfortable and enjoyable and our waitress was right on point with suggestions about food choices. Thank you

   Report
2. S

   Sharyn

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   overall5food4service5ambience5

   Our waitress was great! The food was delicious overall. I love being served a salad 🥗on a cold plate and that was perfect. Although next time I will have dressing on the side. I was looking forward to the crime brûlée and that fell flat. Sugar on top was to thick, pudding was bland and just one strawberry it would have been nice with a few blueberries and blackberries too.

   Black Angus Steakhouse - ArrowheadResponded 1 day agoWe love that you love our food and our team loves reading about positive guest visits, so thanks for sharing yours! We are thrilled that you took a few minutes to comment about our delicious menu offerings and we thank you for recognizing our efforts and hope to serve you soon!

   Report
3. OT

   OpenTable Diner

   Phoenix

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Date night with a toddler. Service and food was great. No one minded out screaming toddler.

   Black Angus Steakhouse - ArrowheadResponded 2 days agoThank you for your wonderful feedback about the level of service you received during your visit. We thank you for sharing such kind comments and we look forward to serving you soon!

   Report
4. LM

   LoisM

   Phoenix

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience4

   Four of us ordered the prime rib and all were happy with the flavor plus cooked to our doneness. Our waitress was attentive and answered all our questions. Will return again

   Black Angus Steakhouse - ArrowheadResponded 3 days agoYour visit was deeply appreciated by our team, and we're thrilled that our high-quality food and friendly service will hopefully earn us a return visit! Thank you for your feedback, and we'll see you again next time for another exceptional meal!

   Report
5. AB

   AmyBeth

   Phoenix

   44 reviews

   vip
   3.0

   44 reviews

   Dined 6 days ago

   overall3food4service5ambience1

   Its been a couple of years but we tried it again last Monday in Arrowhead. It needs a makeover. Feels kinda worn and its not as classy as was years ago. Cold shrimp had a fishy taste. Prime Rib had a lot of fat on it. Potato's were under cooked, and the baked potato soup was watery instead of creamy. Dessert of chocolate cake tasted stale, at least a couple of days. Very disappointed.

   Black Angus Steakhouse - ArrowheadResponded 5 days agoThank you for taking the time to give us feedback by your review. We are sorry to hear that your experience was unfavorable and would like to speak with you directly and leave you with a better Black Angus Steakhouse experience. We will follow up with a private message to you on how we can communicate directly.

   Report
6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Love the food, and the server had a very nice personality.

   Black Angus Steakhouse - ArrowheadResponded 6 days agoWe can't tell you how happy it makes us to know that we always earn 'top-marks' on our food and service! Thank you for sharing your compliments and we hope you'll join us again soon!

   Report
7. D

   Dinner

   Orange County

   28 reviews

   vip
   3.0

   28 reviews

   Dined 7 days ago

   overall3food2service3ambience3

   Ordered medium rare prime rib, one side was medium other side was well done. Husband orders rib eye waiter put order in for sirloin. Rib eye came after we were all already eating. I ordered baked potato with no bacon, potato came with bacon. Potato was and meat was barely warm. Bread did not arrive until we received our food. We kind of felt like we were bothering them for eating at their restaurant. This use to be my favorite place for prime rib. It was so bad this time I’m not sure I want to go back. I feel like crying because I invited my whole family and the food was awful.

   Black Angus Steakhouse - ArrowheadResponded 7 days agoThank you for taking the time to give us feedback by your review. We are sorry to hear that your experience was unfavorable and would like to speak with you directly and leave you with a better Black Angus Steakhouse experience. We will follow up with a private message to you on how we can communicate directly.

   Report
8. ME

   MarthaE

   1 review

   5.0

   1 review

   Dined on November 25, 2022

   overall5food5service5ambience5

   The food was great and the service of the waiter was amazing 👏

   Black Angus Steakhouse - ArrowheadResponded on November 26, 2022We can't tell you how happy it makes us to know that we always earn 'top marks' on our food and service! Thank you for sharing your compliments and we hope you'll join us again soon!

   Report
9. KM

   KathleenM

   1 review

   5.0

   1 review

   Dined on November 25, 2022

   overall5food5service5ambience5

   Great service, great food, and convenient location. This has been a tradition for my family for the last several years, and we are never disappointed!

   Black Angus Steakhouse - ArrowheadResponded on November 26, 2022Thank you for visiting Black Angus Steakhouse! We're happy you received top-notch service along with a delicious meal, and encourage you to return for another fun dining experience in the future.

   Report
10. SG

    SherylG

    1 review

    5.0

    1 review

    Dined on November 25, 2022

    overall5food5service5ambience5

    The food was excellent! Service was outstanding! Made a reservation and was seated within 10 minutes of the reservation.

    Black Angus Steakhouse - ArrowheadResponded on November 26, 2022We're delighted that you are a fan and your comments about our service and food made our day! We are grateful for recognizing the efforts of our Glendale Team - especially during this busy period. Thank you for taking the time to share your experience with us and we hope to serve you again very soon!

    Report
11. R

    Rsadow123

    Phoenix

    39 reviews

    3.0

    39 reviews

    Dined on November 24, 2022

    overall3food3service4ambience3

    Their Thanksgiving Experience plate was the most reasonable and affordable in town on Thanksgiving Day. Much appreciated. Only negative was spouse asked for no stuffing and the plate shows up with stuffing and no gravy on the white meat turkey (where’s the dark meat?!) Now who eats turkey without the traditional gravy? The server did bring gravy when asked. Otherwise, meal was good finished with pumpkin pie.

    Black Angus Steakhouse - ArrowheadResponded 7 days agoOur Arrowhead Team is grateful you stopped by and happy to hear that you enjoyed your meal; however, we are sorry to hear that we missed the mark with the level of service you received and failed to offer Gravy with your meal. Please do not hesitate to let the management know of any issues the next time you dine with us and we will gladly make things right. We appreciate your review and hope to serve you again soon!

    Report
12. WD

    WilliamD

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on November 24, 2022

    overall5food4service4ambience5

    Thanksgiving dinner was very good. Our server was knowledgeable and efficient.

    Black Angus Steakhouse - ArrowheadResponded on November 26, 2022We want to respond to your recent review, especially where you recall how impressed you were with the service you received from your server and the selection of choices on our menu. Given our notable degree of daily selections, we take pride in our server's commitment to "own" the menu. We appreciate you recognizing the efforts of your server and we look forward to serving you again soon!

    Report
13. BD

    BigD

    Phoenix

    10 reviews

    5.0

    10 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    We had the Filet and it was great.

    Black Angus Steakhouse - ArrowheadResponded on November 25, 2022We take no greater joy than when a guest of ours like you rave about our delicious filet! Thank you for sharing and we hope to see you soon!

    Report
14. RS

    RobertS

    1 review

    4.0

    1 review

    Dined on November 24, 2022

    overall4food4service5ambience5

    The staff were welcoming, and the service was great and friendly. The Thanksgiving dinner was great and ample. The only item that could have been better was the pumpkin pie - ok but not anything special. However, my wife had the chocolate cake and ice cream, and it was super delicious ! She also had the prime rip - excellent. We will be back!

    Black Angus Steakhouse - ArrowheadResponded on November 26, 2022Your visit was deeply appreciated by our team, and we're thrilled that our high-quality food and friendly service will hopefully earn us a return visit! Thank you for your feedback, and we'll see you again next time for another exceptional meal!

    Report
15. RP

    RalphP

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    Black Angus Restaurant is alway excellent, great food, great value. I have never had abad result here. Thanksgiving was a great meal. Great waitresses service.

    Black Angus Steakhouse - ArrowheadResponded on November 27, 2022We're delighted that you are a fan and appreciate the comments about your overall experience. We are happy to hear that we are able to provide you with a consistently good meal and customer service. Your Five Star review confirms we are doing things right and we hope to see you again soon!

    Report
16. DC

    DeniseC

    Phoenix

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    The Thanksgiving turkey meal was absolutely delicious and outstanding!! Although the wait was a little long (1hr) to get served, it was so worth the wait and understandable on a major holiday.

    Black Angus Steakhouse - ArrowheadResponded on November 26, 2022We appreciate you taking the time to share your feedback and are quite happy to hear you enjoyed your meal. While we may have missed the mark with the speed of service, please know how important your business is to every member of our team and we look forward to seeing you again soon.

    Report
17. KM

    KarenM

    1 review

    4.0

    1 review

    Dined on November 24, 2022

    overall4food4service5ambience3

    +Waitress was very nice -- even when my gift card had less value than I expected. Did not cause any problems. We were seated immediately, and even early.

    Black Angus Steakhouse - ArrowheadResponded on November 26, 2022Thank you for your wonderful feedback about the level of service you received during your visit. We thank you for sharing such kind comments and we look forward to serving you soon!

    Report
18. WM

    WillM

    1 review

    4.0

    1 review

    Dined on November 24, 2022

    overall4food4service4ambience4

    Ordered the turkey dinner for Thanksgiving. Previous Thanksgiving dinners at Black Angus included seconds if desired. Apparently not anymore. Food was fine however. Just for the price portions we’re not quite there. Service was fine and overall visit was fine. Just was not happy with the price in regards to the portions that were served.

    Black Angus Steakhouse - ArrowheadResponded on November 26, 2022Thank you for joining us for Thanksgiving dinner and for taking the time to provide us with feedback. We are sorry that we missed the mark on providing you with a 5-Star experience and hope you allow us the opportunity to try again in the future.

    Report
19. DC

    DonC

    Phoenix

    4 reviews

    4.0

    4 reviews

    Dined on November 24, 2022

    overall4food4service5ambience4

    seated right away and waitress was ready take of us very good sevice and value

    Black Angus Steakhouse - ArrowheadResponded on November 26, 2022We take no greater joy than when a guest of ours like you, raves about our service and overall value. Thank you for sharing your positive experience with the world...as it means the world to us!

    Report
20. JV

    JennieV

    Phoenix

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience4

    Everyone on staff including greeters, busboy and server were kind, attentive and very nice. The food was great too. Generous portions and tasty.

    Black Angus Steakhouse - ArrowheadResponded on November 26, 2022Our team loves reading about positive 5 Star visits, so thanks for sharing yours! We're excited that you enjoyed your visit and we look forward to serving you more of our phenomenal food and providing outstanding service the next time you're here! Happy Holidays Jennie!!

    Report
21. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    Was a nice change from the everyday meal . Food was great service was top notch. It was a very good feeling with Thanksgiving.

    Black Angus Steakhouse - ArrowheadResponded on November 25, 2022Thank you for visiting Black Angus Steakhouse! We're happy you received top-notch service along with a delicious meal, and encourage you to return for another fun dining experience in the future.

    Report
22. RG

    RhondaG

    Phoenix

    6 reviews

    5.0

    6 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    Great meal, early Thanksgiving and much more enjoyable without the crowd. Awesome server Sam took great care of us, and as always Sean stopped by. He is the best. This is an annual tradition and we so enjoy coming there to this location. Thanks again for a wonderful time.

    Black Angus Steakhouse - ArrowheadResponded on November 25, 2022We value your patronage more than words can express, and it's a true honor to be able to serve up delicious food and offer great service. Your description of the dedicated, helpful service you've received from our team is truly wonderful to read, and we're glad you appreciate our efforts. Thank you so much for your five-star review, and please know that we will continue working hard to make sure your experiences with Black Angus Steakhouse are always top-notch.

    Report
23. AR

    ArmandoR

    1 review

    5.0

    1 review

    Dined on November 22, 2022

    overall5food5service5ambience5

    Service was great and our server was excellent. I highly recommend this restaurant for business or personal gatherings.

    Black Angus Steakhouse - ArrowheadResponded on November 24, 2022Our team loves reading about positive guest experiences, so thanks for sharing yours! Thanks so much for recognizing our efforts and for your wonderful recommendation. We hope to serve you again soon!

    Report
24. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on November 21, 2022

    overall2food1service2ambience1

    We ordered ribeye and asked for all the table to be dairy free- no butter, no cheese but it was a disaster…….when the server got back to us after a half an hour of waiting on our order and said that all the sides of veggies were prepped with butter! We had to wait some more and when the food came out, the steaks were over cooked and we only had sides of fries. One of the people in our family was a 5 year old who needed a children’s menu and coloring pages with crayons. Our server did not even offer. We had to request after 10 minutes…..still waited another 10! Overall very disappointing experience! Will not return or recommend!

    Black Angus Steakhouse - ArrowheadResponded on November 23, 2022Thank you for taking the time to give us feedback by your review. We are sorry to hear that your experience was unfavorable and would like to speak with you directly and leave you with a better Black Angus Steakhouse experience. We will follow up with a private message to you on how we can communicate directly.

    Report
25. KS

    KellyS

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on November 19, 2022

    overall5food4service5ambience5

    Always good food. The service was good too. Friendly servers. The live music was an added bonus.

    Black Angus Steakhouse - ArrowheadResponded on November 20, 2022We are happy that you stopped in for a visit and are truly grateful for your feedback. We thank you for taking the time to let us know about your experience and do hope to see you again soon.

    Report
26. JS

    JohnS

    Toronto

    1 review

    3.0

    1 review

    Dined on November 19, 2022

    overall3food4service2ambience4

    Food was as expected—good but not exceptional. Very disappointed that we did not receive any special birthday treatment for my wife, despite it being noted on the reservation. Apparently this BA does not offer a free cookie like all of the others we’ve been to.

    Black Angus Steakhouse - ArrowheadResponded on November 21, 2022Thank you for visiting Black Angus steakhouse. We apologize for missing the mark by failing to offer your wife the special treatment she deserved on her birthday. We hope you allow us the opportunity to make things right.

    Report
27. OT

    OpenTable Diner

    Phoenix

    1 review

    vip
    5.0

    1 review

    Dined on November 12, 2022

    overall5food4service4ambience4

    Very tasty filet

    Black Angus Steakhouse - ArrowheadResponded on November 22, 2022We can't tell you how happy it makes us to know that we always earn 'top marks' on our delicious filet! Thank you for sharing your compliments and we hope you'll join us again soon!

    Report
28. RV

    RVeer

    Phoenix

    24 reviews

    4.0

    24 reviews

    Dined on November 11, 2022

    overall4food4service5ambience3

    Thank you to Black Angus for the Veterans Day dinner. It was most appreciated. Good steak.

    Black Angus Steakhouse - ArrowheadResponded on November 27, 2022Please know how important your visit is to every member of our team and we always appreciate hearing from our guests regarding their experience. Thanks so much for your review and we hope to serve you again soon!

    Report
29. 7

    777m

    Phoenix

    6 reviews

    5.0

    6 reviews

    Dined on November 11, 2022

    overall5food4service5ambience4

    Making reservations was the best idea, knowing they were going to be so busy. Love to use opentable! Arrived a little early, and was seated right away. Hostess was Awesome. Waitress was so professional and polite even though they were so busy. She was a pleasure always smiling.

    Black Angus Steakhouse - ArrowheadResponded on November 13, 2022Thank you for your wonderful feedback about the level of service you received during your visit. We thank you for sharing such kind comments and we look forward to serving you soon!

    Report
30. P

    Princess

    San Diego

    1 review

    4.0

    1 review

    Dined on November 11, 2022

    overall4food4service4ambience4

    It was very busy. We did have to wait about 10 minutes even though we had a reservation. Overall we enjoyed ourselves.

    Black Angus Steakhouse - ArrowheadResponded on November 13, 2022While we are thrilled to hear that you enjoyed your meal, we apologize for missing the mark in relation to your wait time. Our goal is to provide minimal wait times for our guests and unfortunately this didn't happen on your most recent visit. Rest assured we will share your comments with the Glendale Team to ensure that this doesn't happen on a future visit. We hope to see you again soon and thank you again for your feedback.

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31. RP

    RonP

    San Francisco

    1 review

    3.0

    1 review

    Dined on November 11, 2022

    overall3food2service4ambience4

    It wasn't the typical 6oz sirloin that I got yesterday complimentary for Veterans' Day. First I normally get a baked potato. Instead I got a lump of mashed potatoes that were just that.......a lump that could be picked up with a fork. And the steamed broccoli was "understeamed" and hard. I normally order a salad rather than the side of greens and so I ordered a caesar salad which was actually what I ate and enjoyed the most. My sirloin was tough and unseasoned unlike what I normally get at Black Angus. I think the "mass production" and "get 'em in and get 'em out" mentality hurt Black Angus' reputation yesterday. My wife's bacon burger was so much better than my sirloin. Too bad I didn't have that choice.

    Black Angus Steakhouse - ArrowheadResponded on November 13, 2022Thank you for taking the time to give us feedback by your review. We are sorry to hear that your experience was unfavorable and would like to speak with you directly and leave you with a better Black Angus Steakhouse experience. We will follow up with a private message to you on how we can communicate directly.

    Report
32. a

    artmo888

    Phoenix

    14 reviews

    5.0

    14 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5

    Unbelievably great service with a smile. We had a great time and the service was even more spectacular. Can't wait to go back for another great steak. The food was delicious but I have to admit our server made the visit even more fantastic. Nice atmosphere too.

    Black Angus Steakhouse - ArrowheadResponded on November 13, 2022We take no greater joy than when a guest of ours like you, raves about our menu, service, and overall value. Thank you for sharing your positive experience with the world...as it means the world to us!

    Report
33. j

    jamesb

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5

    Thank you so much for the meal.It was nice being thanked for our service.

    Black Angus Steakhouse - ArrowheadResponded on November 13, 2022Your visits are appreciated, as are your compliments to our good food and excellent service. We are happy to hear that you had a five star experience and we look forward to serving you again soon!

    Report
34. VB

    ValerieB

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5

    We had reservations for the veteran day special. We were seated fast and the hostess was very pleasant. Our serve was fantastic always checking on us. We had an excellent experience. Thank you

    Black Angus Steakhouse - ArrowheadResponded on November 13, 2022Please know how important your visit is to every member of our team and we always appreciate hearing from our guests regarding their experience. Thanks so much for your 5 Star Review and we hope to serve you again soon!

    Report
35. CB

    ChristinaB

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5

    This visit was for veterans day. Had lunch there with another veteran who had never been there before. We had the top sirloin steak with broccoli and mastered skin potatoes. Everything was excellent steaks were done perfectly, broccoli was not too well done. Our server was phenomenal. I can't remember her name but she was very very good

    Black Angus Steakhouse - ArrowheadResponded on November 13, 2022We value your patronage more than words can express, and it's a true honor to be able to serve up delicious food and offer great service. Thank you so much for your five-star review, and please know that we will continue working hard to make sure your experiences with Black Angus Steakhouse are always top-notch.

    Report
36. LT

    LeTanya

    1 review

    5.0

    1 review

    Dined on November 4, 2022

    overall5food5service5ambience5

    Food was excellent as always! Great establishment our server was very attentive

    Black Angus Steakhouse - ArrowheadResponded on November 7, 2022Thank you for visiting Black Angus Steakhouse! We're happy you received top-notch service along with a delicious meal, and encourage you to return for another fun dining experience in the future.

    Report
37. j

    josephf

    1 review

    5.0

    1 review

    Dined on October 29, 2022

    overall5food5service5ambience5

    great service great food no issues very reasonable price a pleasure to dine

    Black Angus Steakhouse - ArrowheadResponded on November 2, 2022We value your patronage more than words can express and it's a true honor to be able to serve up delicious food and offer great service - so it's beyond gratifying to know that we are succeeding! We truly appreciate your kind words and for recognizing the efforts of our Team during this time. We look forward to your return visit sooner than later!

    Report
38. DS

    DebbieS

    Phoenix

    5 reviews

    vip
    5.0

    5 reviews

    Dined on October 28, 2022

    overall5food5service5ambience5

    Food was on point. Staff was friendly. Our server Lori was very friendly and attentive. Kept our drinks flowing. Food was nice and hot.

    Black Angus Steakhouse - ArrowheadResponded on November 2, 2022Our team loves reading about positive guest visits, so thanks for sharing yours! We are thrilled that you took a few minutes to comment about our delicious menu offerings and the service you received from Lori. We thank you so much for your review as well as for recognizing our efforts. We can't wait to see you again soon!

    Report
39. h

    hankc

    Phoenix

    19 reviews

    vip
    5.0

    19 reviews

    Dined on October 27, 2022

    overall5food5service5ambience5

    food was very good, and hot when served. service was beyond excellent, from lisa.

    Black Angus Steakhouse - ArrowheadResponded on October 28, 2022We want to respond to your recent review, especially where you recall how impressed you were with the food and service you received from our Team Member, Lisa. We appreciate you recognizing our staff's efforts and look forward to serving you again soon!

    Report
40. KW

    KarenW

    Minneapolis

    5 reviews

    vip
    5.0

    5 reviews

    Dined on October 27, 2022

    overall5food5service5ambience5

    Great Food and service

    Black Angus Steakhouse - ArrowheadResponded on October 27, 2022We can't tell you how happy it makes us to know that we always earn 'top marks' on our food and service! Thank you for sharing your compliments and we hope you'll join us again soon!

    Report