Food and service were outstanding! The waiter suggested the garlic shrimp appetizer and it was amazing! Chateaubriand for 2 was perfect for us!
I absolutely adore the wait staff, they are wonderful. Such a delightful evening , they are social in a non intrusive way . They heightened the dining experience.
The meal was delicious , truly a delightful evening.
Music was yeeezy and therefore excellent
Amazing food and service our waiter was so friendly and very knowledgeable.
Great food and excellent service!
Very good restaurant. Service is excellent! Server made recommendations for food, wine, dessert. All perfect!
The service was pretty crappy. The food wasn’t good either.
We were excited to check out this restaurant. Arrived and were asked if we wanted to go to the rooftop or stay on the main floor restaurant. We choose the rooftop. Great ambiance & service. The tables were small and close but we did like being seated by the beautiful huge fireplace. The menu was limited and somewhat confusing, and It was physically very large & awkward took up most of the table. Maccaroni & Cheese appetizer was good but not mind blowing, we also had a Brie cheese and nut dip with bread, but they only gave you three small pieces of bread to go with it. My husband ordered the beef tenderloin and it came with a small amount of smoked potatoes salad. Salad was extra? He ordered it medium rare and it came very rare. I ordered kebab with prawns, lobster, and filet, was charged 2$ extra to substitute a green salad for the potato one and it was soggy & bitter. The steak was ordered medium and it came a medium rare. It may sound odd but it was difficult to chew, very slippery. We could have sent it but honestly just wanted to experience the restaurant as is. The lobster seemed over cooked , the prawns and both seafood was on the rubbery side. It’s not that the food was inedible, but for the price I was expecting to be blown away. Very little spice or flavour I feel we could have cooked it better ourselves at home. Although the ambiance was awesome the food quality was just not there. I left almost all of my steak and the waitress did not notice nor mention it. My husband did as well and usually we are clean the plate kind of people. Perhaps the downstairs restaurant may have had a better menu kitchen, but other than just drinks we would not return to this restaurant.
Wonderful . Our favourite restaurant
Stunning restaurant and the appies were incredible. However, my husband ordered the ribeye.... JUST the ribeye was $70. Nothing else included. He said it was chewy and very bland.
My steak Diane was ok. I've had better. The filet was literally two little scraps of meat. I added a lobster tail and it would have been so much better if it was just steamed. It was in a very rich sauce which totally took away any and all flavor of the naturally sweet lobster.
All in all, we wouldn't go back.... not for those prices.
What a great place to take your spouse out for a wonderful steak dinner.
After placing my reservation 5 days before the actual date, I was very disappointed to find my date and I sitting at a tiny table right next to the bar. This usually isn't a big deal to me but it was a special occasion for me and my date and we could barely fit our shared platter on the table. On another note the people sitting at the bar were extremely voicestress. This made for an unpleasant start to my first experience at Black and Blue. After 3 other tables complained, the people from the bar were asked to leave and everyone was very greatful. The only other comment I will make is that the service was not up to par for a $375 dollar meal for 2 people. By midway through the night we had a second server/manager assisting our first server because she was never to be seen. Overall a very satisfactory first experience at Black and Blue :(
Our server was Dianne you could totally tell she loved her job and where she worked. Dianne made our dinner even more special with her wonderful giggle and personality. The food is always incredible and amazing
Really great experience. Our server, Dianne was amazing!
I decided to take my wife here for her Birthday before we went to watch Motown. This was our first time here. What an absolute treat!
Our server Marecel was a true pro. He took such good care of us. His explainations of the different cuts of steak and recommendations were spot on.
We had oysters and wagyu beef carpaccio to start, both of which were insanely good.
For mains we chose Beef tenderloin. Our sides were french fries and roasted carrots. The roasted heirloom carrots were out of this world. I could have made a meal out of them alone. The peppercorn sauce was the perfect compliment to our steaks. Perfectly cooked and fantastic flavors!
This was hands down one of the best meals Ive had in Vancouver.
The bar also looked like a great place to hangout and have some apps after work or with friends.
Thank you again Marcel and the staff or Black & Blue. We will be back!
Beautiful decor. We enjoyed a booth. I would not want to be at a table beside a booth as it did not look cozy. The food was delicious except the prime rib was a bit fatty. Our server was very friendly
The steak was kind of raw and I didn't even hear a sorry from my server. I like the ambiance it's really outstanding, but the service was not that good.
Had a dine out menu with wagyu steak, it was very good! Best meal I had in dine out list.
I would not recommend coming to Black&Blue for their Dine Out menu. The appetizers were ok. Their strip loin was pretty much borderline warm/cold. By the time you have a couple of bites, your food would be cold. I would not come back.
we ate here once before and it was amazing. Love the happy hour entree specials and inexpensive drinks.
We decided to go back on "dine out Vancouver" $40 per plate special. Quality of the steak was poor. but I have to say Service was amazing.
Participating in Dine out Vancouver did not do this restaurant any justice to show case quality.
I will go back again but not if it is a $40 plate special....
Positive: The food was excellent! The chef has done a great job.
Negative: The service was terrible:
- waitress was noticeably sales-oriented, trying to push the most expensive menu options;
- waitress was careless while preparing caesar salad, aggressively stirring the dressing and claiming that I was in the "splash zone";
- waitress constantly reached over us to re-fill waters in a very indiscreet, clumsy manner
- my red wine arrived after I was half finished my steak; I asked a bus person to follow-up and I simply received an empty wine glass
- the women's restroom was disgraceful: majority of toilets were not flushed/clogged, no drying towels, basket with used towels was overflowing (I informed staff of the problem and waitress blamed patrons for the mess) - the second time using the restroom after 2 hours there was still no improvement! Staff should do a better job ensuring that the restroom is cleaned and stocked.
Unfortunately from these negative experiences, I won't return to or recommend Black & Blue. The service issues and disgusting restroom are unacceptable for a high-end restaurant in my opinion.
It was a disappointing experience. Understand this is dine out event and can't expect much. The dine out last year was so good that we wanted to celebrate my daughter's birthday here this year. The striploin was pretty tasteless. Luckily we added on top of the dine out menu the beef capacio and the Mac n Cheese stick to add some good flare to the meal.....Noticed some servers were more engaging and ours hardly engage with us at all. The lady who walked us to the table was fairly engaging and she found out it was my daughter's birthday...yet she didn't really respond to that nor any staff try to make any effort to make the experience a bit special. The manager went around the tables quickly to check if everything was ok(not everything was great....) I supposed it'd be much better on a regular day/evening or weekend
I wanted my mom to have a good time but it just did not feel like fine dining experience. The food was almost precooked. Maybe the manager changed or the chef but the food was not good. We did not see the value in the food or the service.
This is the third poor dinner at Black & Blue in a row so there won't be fourth. We arrived early for our reservation and there was not one table occupied in the restaurant when we arrived. The hostess tried to seat us at an undesirable table in the front window hidden in the corner. No chance. She reacted rudely when we asked to sit somewhere in the main dining room given every table was empty. The ambience was poor as the lights over our table flickered all night which made it hard to read the menus and was very distracting if not comical throughout our dinner. We ordered the nachos as an appetizer, which I did not have, however my wife did and has been sick the last three days. She was suffering within 2 hours of leaving the restaurant and still is two full days later. Our last trip to B&B, the bartender was doing shots with his three buddies like we were eating in a frat house. For a place serving $70 steaks and $30/ounce for Wagyu, the hostesses shouldn't project attitude, the lights shouldn't flicker and guests shouldn't get sick.
We went to black and blue for dine out. I had been there before and the food was great so I was really looking forward to a great value steak. The starter and desert were very tastey however the main course was a bit disappointing. We ordered the steak ans potatoe gratin. I am a huge potatoe gratin fan but this one unfortunately did not live up to my expectations. I would normally imagine potatoe gratin to be creamy, however this was deep Fried and rather dry. I believe this would have been nicer if it wasn't deep fried. Regarding the steak we weren't never asked how we wanted our steak done. It came out medium which was perfect for me however I imagine would not be ideal for every pallet. The steak was quite fatty and it was not the best steak I have eaten. I believe that if we had paid full price we would have had a much higher quality steak which the dine out menu did not provide. Overall i had a enjoyable experience ans would definatelt go back for food. The place itself is lovely and alll the other times I've been there the food has been great! This is good review and I would recommend the place just not for dine out.
This experience was not up to par.
We were disappointed by the roof top patio, very noisy and not the lovely ambiance that I have come to love from the main restaurant .
Our waitress,bless her ,was over run on her feet and was not very attentive .
The food,was less than mediocre .
We had ordered the top sirloin , mine was chewy and very a poor cut of meat. The potato patty ontop was dried out and my dining partners was actually burnt on the bottom.
The best part was the 3 pepper slices ( only 3) in the middle of our layered meal..
Desert was good, but was disappointed there was not another option. All in all, very disappointed as I had built up this spot to my friend of how awesome black and blue was.
Sadly, will most likely not go back.
Food not great
I love the wide selection of steak menu with a variety of accompaniments and sides. The ambiance is relax and chill by the bar but the same attention you get from your server in the regular table, I've dined in this restaurant numerous times and I'm always happy either I'm dining in the rooftop in the summer to the main dining room in the winter with my friends and family.
The food was absolutely delicious, I ordered the prime rib as did my date and we both found it to be quite satisfactory. Our server, Marcel I believe gave us unbelievable service, incredibly helpful with the menu, friendly and definitely attentive.
Overall was good. Would expect the food served hotter. Good & very nice desserts. Great services.
One word, phenomenal. The food, service and atmosphere are not only amazing but the restaurant is overall insanely consistent in terms of attention to detail and quality.
Awful service. Waited etertiny for food. Treated like peasants for ordering off dine out menu in my opinion. Lloyd was out server. He was very rude when he saw that he wasn't going to be getting a big tip. Never coming here again.
Done out menu sucks, appetizer looks great but taste like pet’s food, entrees and desserts are on low average
Services are good tho
We made a reservation for birthday occasion two weeks in advance. The night started horribly. When arrived we got seated to a table literally just by the front door, one of the seat was right beside the service table where all the water jugs were. The spot had constant cold breeze blowing behind you. We asked for a different spot and got a response "we are all booked up tonight, you will need to wait for that". Didn't I book a table too? Isn't that why people call in advance to make reservation, especially for a special occasion? However, our server at the table who was very helpful and observant that he noticed our disappointment. He was able to get us a nicer spot upstairs (pretty much slap the person's face who told us it's all booked up). Our night got better after moved to a more private spot also the server she was fanatic and friendly. Food was really good.
Food was great.
However, service was very poor.
Our server left the bill on our table in same time with serving our dessert.
We did NOT ask her to give us the bill.
We felt she wanted to kick us out, so we ate the dessert quickly, then went to another restaurant to drink another glass of wine.
It was really disappointing service!
We do not appreciate such a bad service.
The best steaks ever had! The Wagyu Beef Top Sirloin was tender and flavourful. Keep it up!
Staff is great . We sat in the bar and everything was perfect.
Server did not ask how did we like our meat, not sure if it was because of DOV... My aunts had their medium rare which was lucky, but mine was more to the rare side. There were confusions but server actively tried to solve the problems, so it was alright. Overall a good night with good food
Wow worst done out experience ever! I would rate the regular black+blue menu 8/10, and dine out menu -1/10. If you don’t want to participate, just don’t. Everything taste horrible, the meat is hard it’s raw and tasteless. Nothing compares to the regular menu. The waitress is kind but not want to be involved much with our table (because their tips would be less for serve a dine out group?) I am completely disappointed
The dine out menu was little disappointed , but we also ordered a regular meals which tast much better. The server, her name is Carmen was excellent . Like her attitude and her been truthful knew exactly what we wanted.