Have to say very disappointing! Appetizer Pork shoulder was dry and the pickled vege came on the plate was hard and not tasty, entree sous vide striploin lack seasoning and most importantly the whole plate was luke warm..service was good unfortunately the food was Bad, oh yeah Creasy finger prints around the rim of plates was not good to look at...
Sorry I normally don’t like to complaint.
Food was not worth the price.
Have only been once, and was during Dine Out Vancouver. Positive things: wine pairing was delicious, beautiful setting, music could be heard but did not interfere with conversations, and fair portions. Negative: all our steaks were extremely fatty (not marbled, just fat on one end) and it was a bit tough, even though cooked pink. Server was... odd. We were told one thing, but received different side veg. Not very good at accommodating dietary restrictions... perhaps because of set menu. All in all, still a great night.
My husband and I went to Black & Blue for dine out 2018 on Jan 19. We have been B&B for several times and returning with high expectation. However, we felt really disappointed.
The appetizer is soaked in picked sour taste, the salad is tasteless and boring.
The main dish beef was bland and tasteless, and the waygu upgrade is better but we found hard and sharp pieces that cut his mouth, really bad........
Only good thing is the service and dessert, really disappointed with the standard the chef put in for the dishes in a premium restaurant.
super meal and service....will certainly repeat....waitress was knowledgeable and pleasant
We were here for Dine Out with friends and we all ordered the slow roasted striploin at various degrees of rareness. The slow roasted turned to be the "boil in the bag" sous vide which does not give the beef that wonderful seared flavour. We ordered our steaks to be medium rare, medium well and well done. The waiter assured us that the person requesting the well done would have his steak finished in the broiler, to get it to be "well done". When the server brought our steaks, he seemed unable to differentiate between them and when we cut into them, we realized they were all cooked the same. My husband sent his back to be torched. (When you want well done, any level of red is revolting.) It came back and when he started eating it, it didn't look any different from before. So he ate the edges and the veg. I complained and the section manager was very apologetic and they made an adjustment to our bill. BUT a restaurant that prides itself to be on this level should not have these problems. And I found the meal to be rather mediocre overall, not considering the problems with the steak.
The steak was awful. Very hard to chew. The service was very poor. Never even checked how we are doing at all. We didn't even have chance to get some pepper. Worst dine out I had in this many years.
Quality of the dine out menu are disappointed!
Regular menu is ok.
Excellent service from Craig, who made the Banana Foster show very memorable!
Very good wagyu steak, heard great things about the place and it lives up to expectation, steak lovers must go :)