Bisuteki Tokyo Japanese Steak House - Marriott Hotel Cambridge

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1. r

   refack

   New England

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food5service5ambience5

   Was very much what I hopped for. Far better then what I expected.

   Report
2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 18, 2023

   overall5food5service5ambience4

   The food and service were excellent. We enjoyed our time there.

   Report
3. SS

   SaugusSachem

   New England

   18 reviews

   5.0

   18 reviews

   Dined on January 13, 2023

   overall5food5service5ambience5

   It brought back memories when we would go here twice a week for the quality of food and the ambiance.

   Report
4. OT

   OpenTable Diner

   Montreal

   10 reviews

   vip
   4.0

   10 reviews

   Dined on January 7, 2023

   overall4food4service2ambience3

   Server was very rushed and impatient chef wasn’t very happy or engaged food was good

   Report
5. OT

   OpenTable Diner

   New England

   7 reviews

   4.0

   7 reviews

   Dined on January 1, 2023

   overall4food5service4ambience4

   The wait was longer than expected but the food, chef and staff were worth it

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6. CG

   CharlesG

   New England

   9 reviews

   4.0

   9 reviews

   Dined on December 31, 2022

   overall4food4service5ambience4

   Went for NYE dinner. Food was pretty good but the chicken sauce seems to have changed to a more sweet flavor. The show was good but not as many displays such as no hat tricks, volcano was sloppy, and no fake sake squirt for kids. Fun still but not as good as the many times in the past.

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7. E

   Emily

   Minneapolis

   25 reviews

   4.0

   25 reviews

   Dined on December 24, 2022

   overall4food4service5ambience4

   If you like teppanyaki, you won’t be disappointed. Chef put on a great show and food was delicious. Free meal on birthday was a nice surprise since we were celebrating a birthday.

   Report
8. PJ

   PJforfood

   New England

   4 reviews

   vip
   4.0

   4 reviews

   Dined on December 21, 2022

   overall4food4service5ambience4

   We had our business Holiday Gathering here and the service was great! Never had to wait long for anything or look for someone to order anything. I had the Filet and Scallops which was perfectly cooked! We also had the Vegetable Tempura and Gyoza for appetizer and had to order more because they were so good! The Chef's are very talented and know their craft! Great place to have the Holiday Get Together!

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9. HO

   HibahO

   New England

   1 review

   2.0

   1 review

   Dined on December 18, 2022

   overall2food2service2ambience1

   I would not go again. Food was just ok. Service and atmosphere were pretty bad.

   Report
10. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on December 16, 2022

    overall1food2service1ambience1

    racist staff, made many sideways comments, and constantly snooped around our table. Confronted us demanding a higher tip

    Report
11. OT

    OpenTable Diner

    New England

    9 reviews

    3.0

    9 reviews

    Dined on December 3, 2022

    overall3food3service1ambience1

    We celebrated my husband’s birthday having dinner here. First I’d like to say it was not what I had expected. The hostess looked irritated even with a reservation we waited an extra 30 minutes longer. By the time she took us in to seat us she was rolling her eyes, extremely unpleasant, and overall just seemed like she was having a bad day. However, during hibachi the chef was really nice and pleasant. The guests we were seated next to smelt of marijuana and it reeked. Literally, everyone seated at our table smelt it. The waitress got our order wrong as well so we had to tell the chef we had missing orders. Everything looked old, the crowd were either high or drunk so everyone was obnoxious. I felt the experience was not great. I wouldn’t recommend this place. There are a lot of hibachi restaurants that has less rowdy people, better ambiance, better service and definitely better pricing.

    Report
12. CB

    CaitlynB

    New England

    2 reviews

    vip
    1.0

    2 reviews

    Dined on November 12, 2022

    overall1food5service1ambience1

    This was my first hibachi experience since before the pandemic. I was lit. Could not have been more excited. I gathered the perfect group of guests and we made our way to the restaurant on this dark rainy November evening. We arrive to the parking lot, and are accosted by a hotel worker who was ripping a cigarette right at the entrance to the parking, flailing and yelling that we crashed our car with another exiting patron. This was not the case, as there had been no crash and no vehicles came anywhere close to each other. After this confusing and unnecessary exchange (wtf @Marriott) we checked in with the restaurant. Our meal could not have been rushed along faster. Our drink and food orders were hastily taken, and our unenthusiastic chef came to start the show. The all coveted onion volcano consisted of two onions. I was deeply looking forward to the onion volcano, and as a result I was deeply deprived. There was no vegetables thrown to be caught in our mouths. There was no yum yum sauce. To add insult to injury, we had to sit and watch all the other guests have the exact experience we desperately craved. 2/10 experience overall.

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13. OT

    OpenTable Diner

    New England

    12 reviews

    5.0

    12 reviews

    Dined on November 8, 2022

    overall5food5service5ambience5

    Lunch was amazing.

    Report
14. FK

    FrankK

    New England

    2 reviews

    5.0

    2 reviews

    Dined on October 29, 2022

    overall5food5service4ambience5

    The chef was very entertaining high energy and funny

    Report
15. OT

    OpenTable Diner

    New England

    2 reviews

    5.0

    2 reviews

    Dined on October 21, 2022

    overall5food4service3ambience5

    Great experience! Loved the food

    Report
16. MT

    MichaelT

    1 review

    4.0

    1 review

    Dined on October 16, 2022

    overall4food4service3ambience3

    Restaurant needs updating. Food was good, but portion sizes small; left hungry.

    Report
17. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on October 16, 2022

    overall3food5service2ambience4

    Even though I had a reservation at 8:30pm on a Saturday and I arrived 5 minutes before my reservation, my party and I had to wait for over 30 minutes to be seated. When we would try to ask how much longer we would need to wait in the lobby, there was no one at the host stand. When someone would come to the host stand, she ignored me and my party until we started complaining that we had been waiting well past our reservation. The dining experience on the other hand, was very nice.

    Report
18. D

    Drew

    Washington DC

    17 reviews

    vip
    1.0

    17 reviews

    Dined on October 15, 2022

    overall1food1service1ambience1

    Experience was terrible since the restaurant didn't honor our reservation. Unprofessional hostess and front of house staff.

    Report
19. CS

    ChristopherS

    New England

    2 reviews

    3.0

    2 reviews

    Dined on October 15, 2022

    overall3food2service4ambience3

    Food was a little bland but portions were good size and fun experience.

    Report
20. OT

    OpenTable Diner

    New England

    2 reviews

    5.0

    2 reviews

    Dined on October 9, 2022

    overall5food5service5ambience5

    I thoroughly enjoyed my recent birthday party at Bisuteki Tokyo and so did my dozen friends and relatives. The food was delicious and the waiters were engaging.

    Report
21. OT

    OpenTable Diner

    New England

    1 review

    2.0

    1 review

    Dined on October 9, 2022

    overall2food3service2ambience2

    The chef just simply mailed it in. Hibachi should be an experience and this was far from that. Food was okay

    Report
22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 7, 2022

    overall5food5service5ambience4

    Birthday. We go there every year for this Birthday. The Chef was amazingly entertaining. Waitress was fine. She served the cake and sang birthday while we started to eat. It felt a little pre-mature. Their prices have really gone up for the portion size. But that is every where. Overall, great experience!

    Report
23. OT

    OpenTable Diner

    New England

    8 reviews

    vip
    5.0

    8 reviews

    Dined on October 5, 2022

    overall5food5service5ambience5

    One of my favorite places! Service always great! Drinks are always strong!😋

    Report
24. BB

    BackBayArtist

    New England

    32 reviews

    vip
    5.0

    32 reviews

    Dined on September 30, 2022

    overall5food5service5ambience5

    Special dinner with grandkids.

    Report
25. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on September 11, 2022

    overall2food5service1ambience1

    Our chef just cooked in front of us and that was it. There was no fanfare. We came expecting a show! We wanted food thrown at us, sake sprayed in the mouth, funny jokes, that is not what we got. It was 2 people in our party’s first time ever at hibachi and we were so excited for them to have this amazing fun experience which sadly didn’t live up. On my reservation I indicated that it was a birthday but nothing happened. We felt as if we could have just went to a regular restaurant. Although we were disappointed with our experience our food was very good.

    Report
26. OT

    OpenTable Diner

    New England

    1 review

    vip
    2.0

    1 review

    Dined on September 10, 2022

    overall2food4service2ambience2

    It was my birthday and it said birthday in the reservation And we didn’t receive a free birthday meal…they still charged us for 3 meals

    Report
27. D

    Disappointment

    New York Area

    1 review

    1.0

    1 review

    Dined on September 9, 2022

    overall1food2service1ambience3

    I had a reservation at 8, but despite that it took 30 minutes after the reservation time to get seated. The chef did not show up for an hour and a half! And then the chicken was quite over salted and not as good as other hibachi places I have gone to.

    Report
28. OT

    OpenTable Diner

    New England

    8 reviews

    vip
    5.0

    8 reviews

    Dined on September 3, 2022

    overall5food5service5ambience5

    Always a great time here! Came this day for my son’s 8 birthday, and they were great! Super nice! Definitely will be back soon! Thank you!!

    Report
29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 1, 2022

    overall5food5service5ambience5

    Excellent experience for my friends going away lunch. I’ll be back.

    Report
30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 24, 2022

    overall5food5service5ambience4

    A really fun way to celebrate a birthday with friends!

    Report
31. OC

    OmarC

    New England

    1 review

    3.0

    1 review

    Dined on August 14, 2022

    overall3food5service2ambience5

    3 stars ONLY because their ID policy on alcohol drinks doesn't allow for foreign govt IDs as proof of age, even when the person looks older than 21 lol…food and Hibachi service was very good and the restaurant was nice

    Report
32. H

    Heather

    New England

    13 reviews

    vip
    4.0

    13 reviews

    Dined on August 13, 2022

    overall4food4service3ambience3

    The waitstaff worked very hard but they were very clearly understaffed. We received our salad and soup before our drinks. The chef was very rushed as well.

    Report
33. OT

    OpenTable Diner

    Orlando

    1 review

    2.0

    1 review

    Dined on August 9, 2022

    overall2food3service3ambience1

    No ac. Fan blowing behind us

    Report
34. R

    Ross

    New England

    32 reviews

    5.0

    32 reviews

    Dined on August 8, 2022

    overall5food5service5ambience5

    Our tableside chef was quite a performer, as he prepared our meals on the griddle with artistry and humor. And the food was copious, tasty, and cooked to perfection.

    Report
35. OT

    OpenTable Diner

    New England

    2 reviews

    3.0

    2 reviews

    Dined on July 29, 2022

    overall3food4service3ambience3

    Food was alright, expensive but good sized portions. Extremely hot and loud in the restaurant. Service was mediocre at best. Came for the location’s proximity to us and had a fun night but if we were to go out for hibachi again I’d rather drive elsewhere.

    Report
36. SR

    SamR

    New England

    1 review

    2.0

    1 review

    Dined on July 29, 2022

    overall2food2service2ambience4

    We did not want to sit at a Hibachi table, I had made reservations for sushi. We were guests of the hotel and my husband arrived 5 mins before me, when I came down he was seated at a hibachi table and had been told he had to sit there. I politely expressed that we were just there for sushi and would like a table by ourselves since there were plenty available. This did seem to upset the hostess. I would try to have some clarification through open table that people are making reservations for hibachi, and not for sushi. Our waitress also seemed frustrated by us not wanting to be at a hibachi table as well. I understand that this may have been confusing and inconvenient to the wait staff. But I would have gladly made reservations elsewhere had I known we were only allowed to make reservations for hibachi.

    Report
37. SK

    SunnyK

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5

    I wish i could get some kinds of coupons Thanks

    Report
38. DR

    DanielleR

    New England

    15 reviews

    vip
    5.0

    15 reviews

    Dined on July 15, 2022

    overall5food5service5ambience5

    The food is always delicious! The chef made my nephew’s birthday a lot of fun!

    Report
39. PL

    PhilippeL

    New England

    1 review

    1.0

    1 review

    Dined on June 27, 2022

    overall1food2service1ambience1

    Rushed service, from the beginning to the end. Adding people to our table while there were other table empty (and that never were filled). Service and quality hugely down. Not the family evening we had hoped for. Won't return.

    Report
40. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5

    Birthday party

    Report