I’m happy to give very good reviews for Lana (management) and Megan (bar/main dining service). Bistro by the Tracks is such a unique place, with a gorgeous patio during agreeable weather, to hold a large party, business gathering, or elegant dinner date. The music service and genre played through the restaurant’s audio system could be more sophisticated and elegant to increase the ambiance experience. The popular consumed plates are expertly prepared, such as scallops, salads, tenderloin, chicken, fish, duck, and rabbit. The food prep for more unique plates, such as venison, must have greater care and skill, during cooking, making sure the dish is served as ordered. For instance, in my opinion and on my palate, venison, if cooked longer, begins to resemble a gamier iron taste compared to rare cooking, where venison resembles medium rare tenderloin with less ironlike aftertaste. If the venison is sous-vide, and finished on the grill, great skill and oversight must be given to make sure not to overcook the meat. My heartfelt gratitude goes to Lana and Megan, for helping communicate to the kitchen, comping my plates, and using this example as a teaching opportunity, to perhaps, instruct some of the kitchen staff that are adding to their culinary skills.
I would rate the experience as only marginal. Our drinks were never checked or water refilled, we asked for bread, but did not get it. The the table next to us had four servers at one time attending four patrons needs, we barely had one. It was not at all worth the price, based on service, quality of food, or ambiance.
Not everything was bad, the service was prompt and the reservation process was easy. However, I do not think I would consider Bistro By The Tracks for any further special occasions for me or my family.
Great meal and ambiance
The atmosphere of the restaurant is great. Contemporary but not overly trendy. Soft, even, thoughtful lighting that gives the interior a relaxing glow at night. Our appetizer and entrees were great... I ordered venison, which I normally do not even like very much, and it was a very pleasant surprise. We'll be back.
As usual, this mainstay of our best-of-the-best dining choices in east Tennessee was a great experience on Valentine's Day. Both the halibut and the lobster tails were delicious and carefully paired with a great NAPA Valley white wine. The service was terrific, again as usual with no detail left to chance. This is a "must-go" for fine food, fine wine, and excellent service.
We live an hour away, have dined here 6+ times
It was Valentine’s Day , they craned in extra tables so I got to look straight at the bar while my wife had headlights in her eyes . Her salad was awful , rest of food ok
Greed to cram more tables in led to a bad experience for us..,
We don’t plan to return
Too bad it had been a favorite
Sadly disappointed. Everything was great EXCEPT the food. I've understood that they're reputation isn't as great as it used to be. Now I know why. We had friends go during the same week. They said the same thing. I won't be back.
Excellent food, excellent wine, excellent service. I always have a great meal at Bistro by the Tracks. Always good for a date night. A little pricey, but you get what you pay for.
I have never left a bad review of a restaurant in my life. This was the absolute worst meal I have ever been a part of. There were 6 in our party. Our food took 45 minutes, but that is to be expected occasionally. While we waited, we had the best bread you could imagine. Bread was soft with a crunchy edge and butter that was room temperature and soft. Perfect start. We started with the pimento cheese appetizer and it was just okay. The rest of the meal would be the worst tasting food I have ever had especially at an upscale restaurant. My mom had the Chicken. It looked amazing, but was so over cooked and no flavor at all except for the grease it had beed dipped in. The chicken was dry and stringy. My son and sister got the lamb shank. This was a piece of meat that tasted like it had been in a crock pot for three days. The meat was incredibly overdone and was drowned in some kind of black sauce that was inedible. My son's girl friend ordered the chef's pasta with shrimp. The shrimp was so undercooked, that it was still slimy. Needless to say she couldn't eat it. I got the ribs, which was by far the best of the orders, but it was only because they had a very good mustard bbq sauce on it, which is hard to find. My wife ordered the halibut, and it was the worst at the table. They brought out a piece of fish that was so over cooked and dry she could only eat half of it, but the amazing thing was the vegetables were so undercooked, they were crunchy. She left most of hers on the table. Like I said I would never leave a negative review for one incident or maybe even two, but we spent over $200 dollars for this dinner, and every order was horrible except for mine. I hope that this saves someone from going through this horrible experience. We typically eat out almost every night because we work late, so I have experienced bad meals before, but nothing has ever come close to this. I honestly think maybe the chef was trying to sabotage the owner it was so bad.
Good as always. Very creative menu.
Our evening was great and our meal was fabulous! Cocktails at the bar were fabulous! Our service at the table was awesome and the wine list is great! The Halibut special was really great!
Great food; accompaniments to entree r different from what one would expect. Need to review prior to ordering food. Disappointed in beet salad as didn’t expect the beets to be pickled. They do nothing special for birthdays except placing a candle on an ordered dessert. Dessert offerings r very limited. Excellent coffee.
My wife and I just moved to Knoxville and were eager to check out the food scene. Bistro by the Tracks is a superb spot for truly good food. It is on the expensive side, but the meal preparations are certainly worth the price. The wine list could have a few more bottles at more approachable price points, but so far we have found that to be the case in a lot of Knoxville restaurants. Service was reasonable, but it could have been a bit more attentive. The dining room itself is extremely comfortable. I can say with confidence that this restaurant will become part of our regular rotation.
One of our very favorite places to dine. We enjoy to celebrate special occasions here. The sorroundings are delightful and the food is delicious. We highly recommend Bistro by the Tracks.
I remember the old Bistro by The Tracks. It was great, authentic food. After many years of being gone from Knoxville, we decided to go back. Could not be more disappointed. The food was cold, the drinks were amateur and the ambience is that of any typical chain. The only thing that saved the night was Jerry the server. He was awesome.