I ordered the salad with flank steak and the steak was borderline spoiled! I was surprised I didn’t get sick. The salad was soggy and had way too much going on! Unfortunately, we won’t be going back any time soon!
1st time after re-opening of restaurant. Mussels appetizer was smaller than we remember. For price, entree fish serving should have been larger.
We’ve been going to Bistro Aix for over a decade.
After Chef Tom Gray left and changes in management the quality of food and service has really been comprised.
No more originality in their dishes and the care of prepping and plating have also been neglected.
Ambiance is okay, but a bit noisy. The menu has gone from original and seasonal to monotonous. Really disappointing!
Very good meal but was not a good place for a conversation. We were placed next to a table of 13 year old girls and had great difficulty conversing. They should have put us outside under the circumstances.
Great to have Bistro Aix X
Back after the flooding in San Marco
It had been a while since we had been there because we didn't have a good service experience before but a friend had gone recently and said it had improved. The service was a little inattentive, considering the number of servers to customer ratio (we dined at 5:30). We were there for my husbands birthday, and I did indicate that in my reservation, but there was not even a happy birthday from the server. We decided to have our dessert elsewhere. I wouldn't discourage anyone else from eating there because the food was really good but I don't think we will be going back.
Walked in 5 minutes before closing due to my daughter’s gymnastics competition running two hours behind. I used to serve and hated to be one of “those” people that walked in right before close and had the staff stay an hour over for one table, but it couldn’t be helped. The French onion soup was amazing. The burger was one of the best burgers I have ever had. My steak medallions were seasoned and cooked perfectly. The side salad I had also came with this amazing glaze that I forgot the name of. Wonderful finish to an exhausting day:) The server was extremely nice and made sure we had everything we needed, even though we came at the end of a very busy Friday night. Felt like we were her first table of the night. Will definitely be coming back on my next trip to J-ville!!!
Great food! Great Service!
The interior renovations were perfect.
We will definitely be back!
My wife and sat outside, away from the noise of the main dining area. The food was outstanding and our waiter was great.
When seated, we told our waiter that we were not in a rush but had to leave in 90 minutes to make a show. Appetizers arrived while we were still enjoying our cocktails and the main course arrived just as we finished our soup and salad ( 20 minutes after being seated). We refused the entree and told them to wait 30 minutes. If I wanted that fast service, I would have gone to McDonalds! 30 minutes later the entree arrived fresh and pipping hot. The manager apologised for the initial rushed service. Food as always was excellent.
Great food, great service, overall excellent experience! The filet did not disappoint! We each ordered our own dessert - all were delicious. Very glad they are back up and running!
I've eaten here many times and it's always been stellar. But this last time my duck was rare so I sent it back and it came back rare again. I ended up skipping the entrée as we had a show to get to,
Our server Mikayla I think was her name was outstanding. She was very attentive and went above and beyond for my friend and I to have a great experience.
The fact that Tosha is managing the bar was enough for my party to eat at the bar, and enough for me to add Bistro back to my weekly rotation. Great hire! She’s a magician!
Beautiful restaurant, amazing service and food! We had the best service and the food did not disappoint!! We will be back for sure!!
So glad that the Bistro is open again. Have never been disappointed with a meal here and the service and knowledge of our waiter was excellent.
Waiter nice but seemed terribly inexperienced. Would disappear for long periods of time. Food was just fair. The atmosphere was described as dressy but was very casual.
First time we have been back since the reopening and the food was excellent as usual. The only negative was that we had a what we assumed was a new server and she was not as attentive or knowledgeable as the normal staff. One of the servers noticed our lack of service and stepped in to help her out.
The food was outstanding, A+. Ambiance was very good. Service was a letter grade B. My only criticism is that the Booth (near the kitchen) was very small and cramped. Three of us were seated for a business dinner and it it felt like we were too close with our feet bumping each other. Re-configure the Booth or limit to customers weighing under 110 pounds. Without the Booth factor, letter grade of A- that particular night. I would recommend, and we will be back.
Food was tasty and the wait staff was very helpful!
We went on a date for our 20th anniversary. We are new to Jax and had visited once before pre-hurricane and had a nice meal. We were looking forward to the re-opening. We had a nice bottle of wine from the Gigondas region. I had the petite filet and my wife had the steak frite. Both pieces of meat were cooked perfectly with nicely done sides. I have to give special mention to the au gratin potatoes which were amazing. Our server, Jenny was wonderful, personal and friendly. We passed on desert as I had a special desert waiting at home. Still the pastry chef sent us home with 4 macaroons that were deliciously enjoyed prior to sleep. A very wonderful way to spend a very special occasion.
The food was amazing. Our server was delightful.
The food and service was great! A great choice for lunch or dinner.
Good variety on the menu and excellent service. We are looking forward to the next visit.
good place for a business lunch meeting or evening outing
Good food, no dinner specials yet due to reopening after hurricane. It was more noisy than I remember.
We just moved back to Jacksonville last April. Bistro AIX was on our list of restaurants to checkout. Jacksonville unfortunately experienced Hurricane Irma and unfortunately hit the San Marco area pretty bad including Bistro AIX. We are so glad you guys have reopened!! We had a wonderful evening!
Love this place! Great food, service and atmosphere! Ask for Dean he will take care if you!
Great food and terrific service. Great business dinner location.
Another great dining experience. Brought out of town guests. Although new kitchen staff since hurricane the food continues to be good. Tuna Nicoise and steak frites were excellent. Caesar salad was a surprise, not classic and in our opinion only OK, still prefer a classic Caesar
Service very good
Restaurant quiet but not full on night we went
Great for late-night dining in Downtown Jacksonville - after concert or theater.
We had a fabulous meal from appetizer to dessert. Our server Michael and the staff made the whole dining experience very special.
Consistent good food and service. Nose level is a consistent problem --- so much so that we avoid dinning there during busy hours. Otherwise, the restaurant is a good value and enjoyable.
Bistro Aix has done a fine job renovating.
We enjoyed everything!
Excellent service. French onion soup was bizarre with thick base, did not care for. Fish in sandwich was spoiled. Won’t be back.
Restaurant has à French name ´Aix’ which is a great city but does not stand up to the image of the city.
No real daily menu, it’s more a repeat menu.
Menus were old with water stains on them.
Service was ok
Food was ok, not great and not bad.
In Jacksonville this could be considered a good restaurant, in my town it would not
This was our second trip to Bistro Aix since they reopened. Once again, the service and the meal were exceptional. Our waiter asked us up front if we had theater tickets which we did. He let us know that he would pace dinner to give us time to reach the theater. Perfect--we got to our seats 10 minutes before show time. There were four of us and each of us was delighted with our choices. If you are a beets fan, do not miss the beet salad. The short ribs, salmon, and ahi were just right. The wine list is broad enough to cover any meal. My wife drinks quite a bit of water. It was commical, but we counted 9 different people who refilled her water glass,
Very friendly service. Drink service was surprisingly slow. Great food.