A complete disappointment. It took about ten minutes to hunt down the hostess to seat us. Dining area was just a few tables in the bar area. No table linens at a restaurant with these prices! A score of power line workers at the bar detracted from the dining experience. Only one waitress to serve all of the tables. At least the food was good. This is on my list of "never agains."
Food was ok. My dinner was over cooked and the ambiance kind of felt like I was at a chain hotel. The server was good and attentive. We have eaten here before and hoped it improved since we see the parking lot always full. It was a mirage, the restaurant was basically empty.
Very disappointed. We usually love everything about bistro 72. However, this experience was not a good one and quite embarrassing since we brought friends. Waitress was extremely rude as she had no patience. She also insisted that the meal was done properly when in fact the food was not prepared as requested. Perhaps there was a different chef sine it was the night of the nor’easter. Duck was over cooked, scallops were hard and risotto was like wallpaper paste.
The only good thing about the night was the guitarist and his wonderful choice of music and the company of our friends
Enjoyed the Live music
Will definitely return.
What happened to the calamari with the 3 sauces?
Excellent food, good service, great ambiance. Musician was entertaining.
Thoroughly enjoyed our dining experience. Price Fixe menu was worth the price and the food was gourmet quality. Our server was excellent!
Alexandra was so professional and pleasant.
Nice athmosphere. The service was great. The food was delicious.
Ambiance and food were terrific!
Service was mediocre at best. Server did not know all items on menu. She did not check back for additional drinks and had to be reminded to bring coffee.
We love coming here. Amazing food, great music
Took advantage of Restaurant Week to find this local gem. I was impressed with the use of local ingredients and the wide variety of local wines. The salad was beyond delicious and they provided a nice portion (not just 3 leaves of lettuce and a tomato slice like other places). My husband and I enjoyed the Lamb entrée. It was plate-licking good! Our meal ended with cheesecake which was beautifully presented and very tasty. My favorite wines were not on their extensive list and they had a limited number of Rose wines so I opted for a blood orange Margarita, I HIGHLY recommend this drink. Hubby enjoyed a local IPA beer which he enjoyed. Despite the limited number of Rose wines, the only other aspect of our visit that was not very favorable was that the service was slightly disorganized, which can be contributed to the fact that they very busy since it was Restaurant Week.
This makes a great stop after a day of shopping in Riverhead or at Tanger. I look forward to going back on a summer evening to enjoy their outdoor dining option. Bistro 72 is a MUST TRY spot for local East-enders.
This restaurant is always a pleasure. Good food, good service, a fun place.
The service needs to be addressed. The food is good though.
We waited 1/2 hour to get our food order taken. I think they work shorthanded. The servers are nice though. I would give it another try.
They don't have a dress code. Some customers very sloppy looking.
REstaurant Week start - it was fantastic! We were seated at a nice table, food was perfectly done. The Bistro 72 salad and the salmon were my choices -- I was so happy the fish was seasoned just right, and not overdone at all. I like too that the menu tells you where they get the food from and a lot of it is local. Definitely happy to finally make it, we will be back!
My husband & I went out for date night. The food was really good. The three piece band was a little loud but good. The waitress was a sweetheart. The food was a little pricey but worth it. We will be going back.
My friend and I went for dinner to celebrate our birthdays. We had a drink at the bar which was great - service, crowd, music. We moved to the dining room for dinner where the service was also excellent. The appetizers were delicious, but the main meals (salmon and scallops) were grossly over cooked. I would go back to the bar again but would not return for a main dish.
We have been at Bistro 72 many times in the past and always found it delightful. Unfortunately, We went to dinner New Year's Eve and cannot say our impression remains positive. Whatever the reason(s), new manager or chef, etc., we were very disappointed. Restaurant freezing cold, menus ripped and needed to be replaced, soup was cold, salads were overdressed, if not for the bottle of wine, bread and the music ... the evening would have been a total bust.
We came here on Christmas day and was greeted by a somewhat cranky hostess. We were seated right away and the waitress came up to us immediately. She was very friendly and helpful. We ordered our food. They had a Christmas menu, but also offered a limited everyday menu if you did not like what was on the holiday one. It took a while to come, but the restaurant was very crowded that night and there were only two servers(which is completely the restaurant's fault) During the holidays, there should always be more employees on staff. The food was decent, not any better than any local restaurant in the area. The prices were high for the quality of food served, but that is not unusual for a hotel restaurant on Long Island.
was seated promptly but that was the only positive. waited 10 mins before being asked for drink order, had to ask 3 times (20-25 min period) for cream for my coffee; food was lack luster; while the staff were curtious and polite service in our section was very slow
This is our 3rd year coming for Christmas Eve dinner, we are never disappointed. Nice atmosphere, good service, good food and someone play light music adds to the experience. It's a bit of a hidden gem.
This was our second visit in a few weeks for dinner and it confirmed that Executive Chef Deborah Scherer is cooking at a very high level. Tuna tartare tower was large and filled with good sized pieces of perfect tuna and avocado dressed with a good wasabi mayo. Rack of lamb was a a full large rack of perfectly seasoned and cooked as ordered New Zealand lamb accompanied by mashed potatoes and asparagus and a delectable au jus.
The dining room is spacious with good room between tables and lighting is soft! The night we were there we were treated to great music from the very talented keyboard player and vocalist Danny Keane, which was an added pleasure. You can check the music schedule easily on their website.Overall, based on the quality of food, pricing and ambience, Bistro 72 can stand alongside any much better known restaurant on Long Island and hold its own.
Again, check their website for the various specials they offer each night
They also offer a very good Groupon deal, which only adds to the value!!
Definitely a must for lovers of good classically prepared food.
Only had appetizers but all very good French onion soup was fantastic
The tragedy of this place is that it could be exceptional but remains, at best, uneven. The food is superior - locally sourced, creatively presented and, when its best, absolutely delicious. The room is pleasant and light (although a few fewer television screens would be an improvement), but the service is unpredictable and, when at its worst, is truly awful. There appears to be a preponderance of management staff, but a skeleton crew actually serving the tables or at work in the kitchen. Tables are slow to be cleared, food is slow to arrive, and flagging down a member of staff is often a real challenge.
In short, Bistro 72 was worth the visit for the food. the rest is a hit and miss proposition.
All was excellent. Caught time for special price fixed meal a fantastic value as they don’t cut down on portions. Food was very good. Overall pleasant dinner experience even with large party of 20 in adjoining room.
We dine at Bistro 72 quite frequently. We have always had consistently great meals. Today we tried the breakfast. We were very disappointed. The buffet selection was very limited. The Eggs were not very good. Sorry to say but we will continue to go for dinner but never again for breakfast!
Our waiter was excellent. Got a prefixed dinner, chicken was overcooked and dry. Salas and dessert was awesome.
Great food Wonderful place to hang out with friends nice atmosp
it took at least 15 min before anyone came to our table. We ordered drinks & food
together. We asked for water also & It took so long to get wine.
A different Server brought just ONE Salad, they took it away when
I told her we both get one. By the time the salads finally came I had finished my
Wine. We needed a refill on water & the bus person serving the table next to us
Didn't even look at us as we were trying to get his attention. The rest of our dinner
became comical events of ignoring us,I wanted another glass of wine, & was afraid to
Order it because I wanted it WITH my dinner. I had dropped My steak knife & ended up sharing my husbands, wanted fresh pepper for my steak too, including wanting more water
(could they have given us a carafe of water?) impossible to get anyone's attention.
when she finally came back to our table to clear, bread plates, a butter knife, & other items were left on the table. She asked us If she could get us anything else. (This was restaurant week, so you get a 3 course dinner) I said yes we wanted the desserts & she had to go check what they were (3 choices) We again asked for water & none was brought, after desserts she brought the check & then asked if we wanted more water. We were looking to have a nice relaxing evening & it ended up being a big disappointment.
IMPORTANT NOTE: There is a tented area outside the restaurant which is lovely & heated,
outside of that They have an outdoor patio with a fire pit area. People were standing & smoking right outside the tented area (away from the fire pit where other people were siting) one person was looking in & smoke was coming in-- The manager said "sorry, they are allowed to smoke there". It was Gross, rude & just another annoying fact!
The LAW is 25 Feet Away from ANY EATING AREA. They are obviously understaffed& if you are looking for decent service this place is NOT it! Food was Not great, but good.
We will not be returning.
Must be said ...our experience was horrible !
Alexandra our waitress forgot to bring our drinks, never brought us bread, dinner took an hour and a half to come out !! $48 prime rib which should have been medium came out super well done!!! Drinks empty finally... waitress never came by to check on meal or see if we needed a refill! Horrible horrible horrible .....and so disappointing because I was so looking forward to a nice night out!
Expected better service and better food.
Ordered a London Lemonade, which was supposed to have raspberries, but had blueberries instead. Not a big deal, but it should have been mentioned ("we will be substituting blueberries for the raspberries...is that OK?")...that's all. One person at the table ordered a Panzanella salad, which was supposed to have roasted beets and pistachios on it, but didn't. When we told this to the server, she said, "this is the right salad, but I can see if the chef can ADD beets and pistachios for you." Since the person who ordered the salad had eaten a heavy appetizer, she just sent the salad back and asked it be taken off our bill.
Everyone else's meal was just OK. The pork chop was a little overcooked. Mushroom risotto was very nice. Scallops were good. Burger looked like a Bubba burger or some kind of pre-made frozen burger.
Deconstructed sundae was disappointing. Heath crunch was stale and not crunchy. Bacon was not crispy.
Hazelnut Gelato Chocolate cake was yummy as was the Caramel Apple Cobbler.
It seemed all night we could not get our server's attention. She would not make eye contact. And at one point, we literally had to go get her. When we finally got the check, the salad that was supposed to be removed was still on our bill. We called the manager over and explained and asked her to take care of it. Instead of taking care of it herself, she sent the server back with the updated check with just a "sorry." No offer to comp a dessert or maybe an offer of a free app for our next visit. Totally not necessary, but making mistakes on a $200 check and having a customer complain should have at least been handled by management.
One member of our party had recommended this restaurant and was quite embarrassed with the whole experience.
Oh, and live music ( a guy with a guitar) was way too loud and very repetitive.
Food is consistently good. Had the seafood bisque this visit and it was amazing! Never had a dish I didn’t like. Staff of great and attentive, would highly recommend this restaurant
The entrées were excellent. The salads were strange and that they had large chunks of bread in them. The soup was very good, and the desserts were outstanding. Our biggest complaint was that the service was very slow.
Service was attentive, soup good ambience non existent. Food manager, (or whatever his title was) was ridiculously pretentious... its a freakin holiday inn for Gods sake!
Delicious three course meal - every course was perfectly prepared and the service excellent!!
As a frequent patron, the "feel" of the venue has changed. I go to enjoy the live music, so the overall experience was good, just felt "different." I will return but hope things will go back to the way they have been for the last several years.
This was our first time dining at Bistro72.. our waitress Tina was attentive.. the manager Aaramis was professional and friendly.. immediately we felt comfortable.. we began with a cheese plate and drinks.. there was no rush .. we were able to digest and enjoy .. then our delish dinner was served.. we will definitely be returning!
Service was very poor, waitress seemed very inexperienced, was busy flirting with the bartender, etc. Food was mediocre, both in conception and execution.
Terrible service. Poor management. Understaffed. Such a shame. Nice music.
Beautiful outdoor dining with great menu choices. Excellent appetizers.
Great local gem.
The waitress was rude, she messed up our entire order. Walked away from us becuase she messed the bill up so much she couldnt listen to it anymore. Our main dishes we overpriced and not good. Very upset about the overall experience.