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Sun 4:00PM - 5:00PM
Mon - Wed 4:30PM - 5:45PM 9:00PM - 10:00PM
Thu 8:45PM - 10:00PM
Fri 9:00PM - 10:30PM
Sat 4:00PM - 5:00PM
We were not properly greeted upon arrival as three staff members were horsing around with each other. I ignored this until the restaurant complained to Open Table that we did not honor our reservation. Their own lack of professionalism led to this annoyance to me. The food was moderately priced but at that a poor value. The sirloin I ordered was as tough as a boot and the asparagus tasted like shoe laces. The person with me liked his chicken parma and caesar salad. I thought the salad was over-dressed.
Food was pretty good, though it was tough to eat the cookie ice cream sandwich as the cookie was very hard.
Service was excellent though.
This place was better than expected. The pizzas were good, not great. Prices were reasonable. Beer selection was alright. Nothing blew me away but was a solid restaurant around 4th st. The building was furnished nicely and very clean.
Food was good and the waitress did her job (and was friendly). Like other reviews I read, we too had to wait a while for our food (probably 25-30 minutes).
Food was delicious but service was disappointing. Saturday night with an empty restaurant. Our server was polite but not attentive. My friend waited while we finished our appetizer before her drink and water ever arrived. When our appetizer arrived server said he would bring some plates - they never came. You get the picture, this was the theme for the remainder of the meal.
Loved this place! Great food.
Perfect for business dinner.
Waited for a long time to have drinks brought to table
Staff rang up wrong ticket at end of meal and presented to us charged on our credit card
Pizza was soggy
The service was the worst part about this venue. The food was standard (ordered Pizza and Spaghetti and Meatballs); nothing special. We drove down for a concert from Cincinnati (we are not locals).
The hostess neglected to save a table for us, so we had the option of sitting at an awkward high-top (right off the entrance) or the bar. She assured us that the bartender would be right over but it took him 15 minutes to get to us. When he did I asked for two beer samples, to which he responded "Well, I don't want to be that kind of guy... but if you want samples that is going to take some time because I have other orders to do first." I was stunned.... why ask me what I wanted if you aren't ready?
He then forgot to enter our appetizer. We sat for 30 minutes before we got any food; the appetizer came out five minutes before our entrees. We asked for a second round of drinks three times before he remembered to bring them.
It was just a really poor experience because of the service. Definitely will not be back, nor would I recommend anyone to go there.
We had read previous mixed reviews, but still gave it a try. Unfortunately, we observed mixed results. It seemed that they were not certain how to assign tables to the servers (we saw only two in our area). Our order was taken, but we waited too long to be served the food. Apparently, our food waited to long to be given to us. It was not fresh and was already getting cold. At that point, we were very hungry and needed to move along to go to a concert. We accepted the food.
It appeared that our server could tell it was not going well, looking over at our table and realizing that we had no food. She stayed away from us. Finally, the manager was the one who brought us our food. She did finally come by after the fact, and we simply told her that everything was "just fine." She made an offer to make it better than "fine", but what could she do?
We had noticed the tables around us waiting for their food as well. While we don't know the circumstances, there were a couple of tables where the food was hardly eaten. A nearby table left practically all of their food. It is my impression that they had a pressing time schedule and could not really stay.
Like I said, I would like this restaurant to be a good place to go for some good food. Maybe it will turn out OK for you.
I sincerely hope that you do not ruin your New Years Eve by making a reservation at this place. It may have the distinguished honor of being the worst restaurant I have ever attended in my life. First of all, don't expect to order spaghetti or meatballs because by 6 pm they had already run out even though they advertise being an Italian restaurant. Second, it should give you pause when, as you sit and wait for your dinner for over an hour, you see the manager walk by you on the sidewalk, carrying two cartons of frozen tomato sauce, and then when he brings you food finally and claims that it took so long because they had to make "fresh" tomato sauce that you are the first to taste. Third, you know the food is bland when the table behind you is dumping as much salt and pepper into their bowl of pasta as possible and then one of the people takes the lid of the Parmesan cheese to dump it in to the bowl to add some pinch of flavor. Fourth, over the course of my dinner, my waiter argued with my table and me at least twice, and I watched another waiter flip off a customer for refusing to pay a check that the manager had promised to comp (due to a bad experience I would assume). I almost wanted to put up a "WARNING: DO NOT EAT HERE" sign on my table so none of the pedestrians walking by would fall trap to this place. You could tell from the pained expressions of the people in the tables around me that the feeling was mutual. Frankly, I am offended that anyone has to pay to suffer in this place. This restaurant has clearly turned off any way to post an official review, perhaps in effort to preserve their "tourist attraction" image, so I am doing my best to warn you before you fall into the same trap.
We came here on a Saturday night during prime time so it was very busy. It seemed the wait staff was overrun, and therefore service was very slow. The table next to us had to wait over an hour for their pizza to come out and ended up getting their meal comped. I’m not sure if it’s because they’re low on wait staff or their kitchen got backed up, but it was very slow. The food was great though! Our waiter was very friendly and was clearly doing his best given the circumstances. Interested to see if I went back at a different time if the service would be quicker. Overall a good restaurant.
They were not prepared for the occasion, waiting over an 1:30 for food. Everyone there had reservations
We were there to dine the night before the Ironman Louisville Triathlon. The restaurant had a problem with our reservation and did not seem prepared for the number of people who would be dining at their restaurant that night. Our drinks were served in foam cups, service was incredibly slow, and I ordered spaghetti with meatballs that came with no meatballs. I asked if I could have some chicken instead, and was told they would work on it but the chicken never came. Normally, I am pretty forgiving of restaurant issues, but on a night when it was important for me to have a specific meal with carbs and protein, I was quite unhappy. The manager apologized and comped my meal, but I would never eat here again.
I doubt they will survive much longer. A total disaster.
Food was very good. Menu not too extensive; focus on pizzas/drinks.
This is awesome place to eat. I enjoy each meal.
Staff was rude, atmosphere was hot and loud, food order incorrect. Overall I am being gracious for this review.
Very slow service from the waitress, bar drinks and food. Pizza was not good and took over an hour to come out. We out of the three first beers we ordered although they claim to have "Artsian Pizza and Craft Beers". I would not recommend.
Service was great, pizza was excellent!
We are here during a concert on 4th street live so restaurant was very busy and loud. The food was excellent. Service was lacking, but probably has to do with concert.
It was a great experience. We went late at night, but the waitress was very nice. They made one of our pizzas wrong, so we had to wait to get eat. I must say it is as definitely worth the wait. I will go back when I'm in the area.
We sat outside on the patio for a concert on 4th St Live. It was very busy, but our server was AWESOME. We had to spend a certain amount to sit on the patio because of the concert. Only thing that was a little annoying was they allowed other people that weren't eating or drinking there to come onto the patio to stand and watch the concert. I would recommend they wrist band the people who are paying to eat and drink there to monitor the crowed expanding onto the patio. However, we never were waiting for drinks or food. Service was very quick. We couldn't see the show that well, but having a place to sit and not having to fight the crowd to get a beer was well worth it. We would definitely come back again for a casual dinner or to see another show.
This was our second visit to Birracibo. We had a party of 12 so I was a concerned about getting our orders right and out in time for us to make it to Mamma Mia. Our server was also working the bar but I have to say he did a great job. We probably wore him out. Cocktail and beer menus were brought out quickly. I asked for a bourbon list and he found one. But, it had a few on the list not seen behind the bar and a few seen behind the bar, not on the list. They have a fairly large selection but hey, this is bourbon country so an up to date list should be a prerogative in Louisville.
I ordered a pour of Calumet Farms bourbon on the rocks. It was not until I got our bill that I found that I was charged $2.00 for the "rocks". That wasn't really worth contesting the entire bill but . . . come on, $2.00 for some ice. Next time I guess I'll order it neat and just use the ice from my water. Or maybe they should just not charge for ice. I didn't notice if the Cokes were cheaper if they didn't have ice. But enough of my carping about the charge . . . on to the food.
We had a number of the appetizers to share around the table and all were acceptable. I really enjoyed the fried rice balls. The marinara sauce that came with the cheesy bread was not hot. I don't know whether this is they way they serve it (most restaurants serve it hot) but if it was supposed to be hot, it wasn't. Again, not a big deal but . . .
We had one person in our party who had special dietary requirements. I contacted the restaurant before and they were very receptive and made sure that persons needs were met. I had the linguine, my wife had a salad and others had artisanal pizzas. I didn't hear any complaints from anyone. We were also able to make our curtain time at the theater.
It was a hot day and the A/C had trouble keeping us cool. But, would definitely go there again. Update your bourbon list, heat up your marinara sauce and don't charge for ice and you've got it right.
The pizza was the best option on the menu. Went with friends, every one that had something other than pizza was not happy with their dinner. The pizza was very good. Apps were good as well. Their drinks were also in very small glasses, for the price.
Horrible experience. Screwed up our drinks. Sent at least 5 different servers to our table and we were the only table in the house. We had to demand our table be bussed. It was ridiculously bad.
Not sure where to begin...but the ending is clear: Not a favorite for me. With a Saturday evening seating at 6:30 pm for 2, one would expect a good experience. The wait staff was very "green", the food was simply "average"... but I was left with a big question - - wonder what the pie would have tasted like if it had been hot. I would rate the place normal fare of the other Fourth Street Live venues... simple "average".
Enjoyed our meal with great pizza. I ordered steak and shrimp which was delicious! We had a group of ten. They were accommodating and kept our glasses full. I would definitely return.
BirraCibo was one of several restaurants we visited over the weekend in Louisville that appear to be suffering from staffing problems. We waited nearly 15 minutes before checking at the bar to see what was taking so long with our drinks. Service was friendly, but very slow. If you sit near the patio or just inside the patio doors, be prepared for VERY loud (although good) music coming from the stage at 4th Street Live. The food was pretty good and reasonably priced.