Had a group of 6 and was not told that there would be an automatic gratuity. Because it was Christmas we gave a very generous tip in cash to our waitress. Between the automatic tip and what we gave her in amounted to approximately 40% of bill. She never said anything. And we did not leave restaurant right away so she had plenty of time. So disappointing - especially because if she would have been honest and told us I would have told her to keep it. Sent an email to general manager and never received a response.
Went for Christmas dinner and food was outstanding. I like the quiet atmosphere.
Went for Thanksgiving ealy dinner. Food was tasty, servers were nice and good and the atmosphere was friendly. I would recommend it.
This is an absolutely fabulous restaurant! The ONLY caveat is you would want to go on Friday or Saturday because it is part of a Doubletree hotel. During the week, when we went there, it was quite busy. Friday and Saturday, it is usually very laided back and quiet. Food is fabulous, service is always good.
Worst Easter Brunch EVER! Food was burnt, or has been sitting out too long. Way over priced. Kinda ruined my holiday.
We were at Birch River Grill for Easter Brunch. This is our second year doing so. The first year was great. This year, not as nice. Coffee was old and cold. Even asked for another cup and the wait person never brought it. Smoked fish was not replenished the entire two hours we were there. All in all, just ok.
Did not expect a lot and the place was fairly empty but the food was great and the server was awesome.
Very bland tasting food. Wine selection very poor. Waiters and busboys were nice but dressed in jeans land looked like they were just stopping by for a few minutes to help out. The management is not interested in making this a successful restaurant. Never again and will tell my friends to stay away
Memorable service and not too noisy
This quaint place in the Hilton is hidden gem. Had the lamb chops and they were amazing. Service at the bar and the table excellent. Quiet on the weekends.....