Birch River Grill – An American Kitchen

3.7
290 Reviews
$30 and under
American
Birch River Grill - An American Kitchen in Arlington Heights is a warm prairie-style restaurant and bar with cozy neighborhood appeal, offering Rustic American, gourmet comfort food.
What 290 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on all time ratings
3.8
food
3.8
service
3.6
ambience
3.4
value
Noise · Quiet
77% of people would recommend it to a friend
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OT
vipOpenTable Diner
Chicago
51 reviews
Dined on March 5, 2020
Overall3food3service3ambience3

My salmon was fishy and the entire meal was overpriced.

d
davdar
Chicago
12 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Enjoyed our evening. Food was good and service was good.

KC
KingCrab
Chicago
9 reviews
Dined on February 14, 2020
Overall3food2service4ambience4

I was not unhappy with the evening, it was quite private which on Valentines Night was a fine benefit. The service was excellent; the drinks were average. The salads were superb, my wife had Salmon which was good not great. I had a steak and the sides were superb but the steak was just good. Excellent cut - very tender but the meat had been prepared in a pepper sauce that overwhelmed it.

Not unhappy but not wow 'd.

OT
vipOpenTable Diner
Chicago
11 reviews
Dined on February 12, 2020
Overall5food4service5ambience4

Always love going here. The food is good, the restaurant is quiet (very nice for business meetings held over lunch) and the lunch service is always AMAZING!!!

JG
JulieG
Chicago
1 review
Dined on December 25, 2019
Overall5food5service5ambience5

Our Host, Waiter, Bartender, was beyond excellent! Great experience for Christmas Day!

LC
vipLoveCuisine
Chicago
6 reviews
Dined on August 12, 2019
Overall4food5service3ambience5

I always enjoy my meals at Birch River Grilll. Unfortunately the chicken was forgotten from my BRG mac and cheese which is creamy and delicious. My husband liked his club sandwich. The soups, fish and seafood are always good as is the reuben. The ambiance is nice and the restaurant is well-decorated. There is a bar and lounge area. It is adjacent to the Hilton property on Algonquin at Arlington Hts. Road.

CD
CoreenD
1 review
Dined on July 23, 2019
Overall5food5service5ambience5

Fabulous food and extremely professional service. They even made me fish tacos with chicken instead upon request. 😜

WC
vipWindyCityDG
Washington DC
23 reviews
Dined on June 19, 2019
Overall1food1service2ambience1

Bad experience overall started with nobody at the host stand. After 10 mins we got someone at the bar to seat us. Server was pleasant, but just an order taker. We were a transaction, not a table of guests to be taken care of. The food was at best bad. No seasoning. No care. Over cooked all around. Chicken. Steak. Salmon. All dry and subpar. Apparently there are no dessert options, as we were given our check without dessert being offered. Bottom line, we won’t be back.

AS
vipAmyS
Chicago
8 reviews
Dined on April 21, 2019
Overall3food4service5ambience2

We were first-time customers for Easter Brunch. Our server was fantastic... an middle-aged Hispanic woman. I don't remember her name. She was super sweet. The food was good -- omelettes and waffles particularly yummy! Lots of great choices! I wish there were more chocolate desserts. The donuts were a good idea. The Costco or Jewel little cupcakes, no so much. The rooms were decorated very nice, loved the Easter Bunny. The Bloody Marys were not great, not much alcohol, not spicy or anything special. Overall, a nice place for Easter Brunch!

OT
OpenTable Diner
Chicago
7 reviews
Dined on March 29, 2019
Overall4food3service5ambience3

Went there for my mom’s 75th Birthday since she prefers a quieter venue. We’ve been here before and had great food but this time it was so-so. My wife had the salmon which was over cooked and tasteless. My mother enjoyed the ribs. The table we sat @ was gouged in the middle of the table by something so I’m not sure why they even had it in service and we were only 1 of 2 parties there during the whole dinner. The service was good but overall it was overpriced for the portions served. Still giving it 4 stars overall because we appreciated our server who did a nice job even though the food was just ok.

OT
OpenTable Diner
Chicago
7 reviews
Dined on March 15, 2019
Overall4food5service5ambience3

Food was amazing. Service was great. Decor was a bit outdated but they said they’re getting ready to remodel so that’s a good sign. I was hoping to have they’re creme brûlée that appeared on their on line menu but they had creme brûlée cheesecake which was dried out. Prices were a bit steep, but overall quality of food was well presented.

S
Sara
Chicago
3 reviews
Dined on March 15, 2019
Overall5food5service5ambience5

Service is exceptional! Food was excellent. We had lunch, which was very quiet. Will definitely go back.

OT
OpenTable Diner
Chicago
2 reviews
Dined on March 9, 2019
Overall3food3service5ambience3

Food was good. I was not sure what to expect as this was a first time visit, but we will go back.

MP
MichelleP
Chicago
5 reviews
Dined on March 2, 2019
Overall4food4service4ambience4

Good food, nice service.

MF
vipMonicaF
Chicago
17 reviews
Dined on February 16, 2019
Overall1food4service5ambience2

A private party spilled over into the restaurant area yelling ,making wedding toasts so loud that we couldn't even hold a conversation. Our server was apologetic but no comps for the incontinence. Food was very good but i would not recommend. A very disappointing anniversary dinner!!

NB
NathanB
Chicago
3 reviews
Dined on February 14, 2019
Overall4food4service5ambience5

We went on Valentine's day. Sadly we were one of two couples there. Server was nice. Wouldn't get us a cocktail or dessert menu. Started with shrimp which was very good. Wife got ribs which she enjoyed. I got skirt steak. It has good flavor. To much sause on it. Desert had apples and a brownie thing. They were acceptable. Pass on margarita they were mainly mix.

C
Cityfolksbutliveinburbs
Chicago
6 reviews
Dined on December 24, 2018
Overall5food5service5ambience5

Love Birch River, service is always outstanding! Food is too. The fireplace and large leather chairs are always a nice plus.

JO
JOHNB
Chicago
3 reviews
Dined on December 24, 2018
Overall4food5service4ambience4

The restaurant is quiet and cozy. The food is great, and the service was outstanding.
We have been here before and will return again

TH
THOMASL
1 review
Dined on November 22, 2018
Overall5food5service5ambience5

Always greeted with a smile at the door. They take reservations. Comfortable seating with a warm atmosphere. Greeted promptly by a polite and knowledgeable server. Serving staff is neat and clean, attentive but not overbearing and they work as a team. the menu has a good variety with items containing a personal spin on the normal American Cuisine. The courses came out 'to temp' and were timed well and not rushing you or making you wait, and the server checked back to see if everything was to our liking. The food was excellent. It seems that all items are made fresh and not just frozen and microwaved. Kudos to the chefs for a fresh and flavorful use of ingredients. Juan was our server and did an exemplary job. It was also nice to see the manager doing table visit to make sure the overall experience was a great one. Lastly, the restaurant is very clean and neat. And yes, I am very detailed because I was in the restaurant sector and always take note out of habit. Our overall Thanksgiving was a great experience, and keeps us coming back. Great meal, great service and great experience. Thank you.

MR
MammaRas
Chicago
13 reviews
Dined on November 22, 2018
Overall4food5service5ambience4

Second time around for Thanksgiving - Found this restaurant last year and really enjoyed the meal and choices. Therefore, had to come back for "seconds"

D
vipDombi
Chicago
12 reviews
Dined on November 22, 2018
Overall5food5service5ambience5

We used Open Table to find a restaurant that was serving breakfast later in the morning on Thanksgiving day. Birch River Grill popped up. When we arrived the restaurant was just closing down breakfast and moving to dinner .... the change made no difference to the service we received. Our outstanding service even included refilling drinks continually. The food itself was wonderful. And we couldn't believe just how reasonable the cost was for that quality of the food, service, and ambiance.
Open Table's recommendation was trustworthy and once again we appreciated the Open Table site.

E
Eric
1 review
Dined on September 30, 2018
Overall4food5service4ambience4

I ate two meals at the Birch River Grill: dinner and lunch The spare ribs, squash and asparagus were a wonderful autumnal meal. I enjoyed the seared Ahi tuna sandwich for lunch. Both meals were well prepared and plated, there was ample food for the price. The bar and wait staff were attentive and professional. I recommend the restaurant.

MK
vipMarylK
Chicago
8 reviews
Dined on August 4, 2018
Overall5food4service5ambience5

What a nice restaurant! We got there early on a Saturday so we had the place to ourselves. Ambience was great, waitstaff attentive, and food ok. My burger was somewhat over cooked but everyone else loved their meal.

MJ
MikeJ
Chicago
1 review
Dined on June 20, 2018
Overall5food5service5ambience4

The food was great. The service was great as well. The prices were reasonable. Finally, it was quiet. Just right to have good conversations.

OT
vipOpenTable Diner
Chicago
3 reviews
Dined on May 13, 2018
Overall2food3service3ambience2

It was a Mother’s brunch that was very mediocre and ridiculously priced for the quality of food.

JG
vipJillG
Chicago
10 reviews
Dined on May 12, 2018
Overall3food2service2ambience2

Took my mother-in-law there for Mothers day dinner Saturday 5/12/18. The place was not crowded. She said the Rueben sandwich was not that great. My husband ordered a flat iron steak for $25.00 and ordered it medium well. It cam WELL done. He sent it back & basically had to eat alone because by the time his food came me & my mother-in-law were just about done eating. My salmon was very good however my husband & mother in law were not please. They said they would never go back.

OT
OpenTable Diner
Chicago
4 reviews
Dined on April 1, 2018
Overall1food2service1ambience1

I was very disappointed in this place. The ambience was horrible and the service was even worse. Only one server taking care of half of the restaurant. Lastly, when we received the check they added a $50 service charge/tip for a party of 7. This was supposed to be an Easter Brunch for $39.95 per person. Surprised when the check totaled $361. Please note we ordered no alcohol only 2 ice teas, coffee and water.

JH
JuanH
1 review
Dined on April 1, 2018
Overall2food3service1ambience3

I was there for Easter Brunch along with my son and my granddaughter. Everything started off on the right note with the waitress describing the buffet to us since it was our first time there. After taking our drink order the waitress said we could start on the buffet so off we went....and unfortunately she did too. When we came back to the table our drinks were there, we never saw the waitress again, actually we never saw anybody approach the table to see if everything was ok. After piling up our finished plates, a busser would swing by and grab the plates quickly never saying a word even after we'd say "thank you". Our water glasses were empty, never got a refill. We all wanted a second drink, including my granddaughter
(She was having oj) but again, nobody approached the table. We didn't have silverware to enjoy our dessert. We left it untouched at the table. At that point I was already upset, disappointed. I just wanted to pay and leave. I had to flag a man with a suit who helped us at the front desk when we arrived. Luckily for me he was sitting a party at a table nearby. When I asked him if I had to pay at the front desk he replied not very courteous.." you pay your waitress". Soon another server (male) brought the check , I left 10 % tip and got out of there. Seriously, at one point I wasn't going to leave anything. The price of the buffet was for the food then you leave gratuity for the service given. My table was forgotten and that might be the reason why my waitress didn't bring the check herself. She sent another person with the check. The food was good but after having a "no service experience" I left there with a sour taste in my mouth. I don't recommend this place and I'm never coming again. I regret having chosen this place over other places offering the easter brunch buffet in the area.

JH
JimH
Chicago
15 reviews
Dined on March 24, 2018
Overall5food5service4ambience4

Birch River Grill – An American Kitchen was a pleasant surprise. I saw its Easter Brunch listed in the Daily Herald and we decided to try it for Saturday dinner.

The food was excellent. My Wife and I both had the apple flavored French onion soup. It was very good with the apple making the sweeter than normal.

I has a flank steak with mashed potatoes and green beans. It very good.

My Wife had a salmon which she liked very much.

The price was reasonable. We each had a drink, soup and an entree and the price prior to tip was $80.

Available entrees included short ribs and barbecue ribs.

It was not very crowed. It is attached to a Hilton Garden Inn. I hope more people go there so it can stay open. It is a very nice restaurant.

JG
vipJillG
Chicago
10 reviews
Dined on March 10, 2018
Overall5food5service5ambience4

Food was absolutely delicious. The restaurant was not crowded at all. Large party going on in the other room.
Server was very nice & helpful. We will probably come back for Mother's Day brunch even though we do not live that close.

JE
JasonE
Chicago
1 review
Dined on March 10, 2018
Overall5food5service5ambience4

Birch River Grill was excellent! We were so impressed with the food that we've already been back! The staff was courteous and kind to all of us, even my kids. They even went so far as to split the dessert for us so it was easier to share. We highly recommend and will be back!

BL
BarbaraL
Chicago
7 reviews
Dined on March 7, 2018
Overall3food3service3ambience3

Just ok... however Open Table allowed for making a 4:30 reservation however it’s cllsed from 3 to 5. Bar is not even open. We had to sit in the lobby.

RW
vipRobertW
Chicago
4 reviews
Dined on February 24, 2018
Overall4food4service5ambience3

Celebrating one of my daughters birthday .
Server was great. Good proportion to cost , so-so. Had appetizers during happy hour & that was added value.

s
speede
Chicago
5 reviews
Dined on February 4, 2018
Overall4food4service4ambience4

Quit place for conversation and good food. Great Chilli, Asian Salad ,Lamb Chops etc.

OT
vipOpenTable Diner
Chicago
2 reviews
Dined on December 25, 2017
Overall1food3service1ambience4

Had a group of 6 and was not told that there would be an automatic gratuity. Because it was Christmas we gave a very generous tip in cash to our waitress. Between the automatic tip and what we gave her in amounted to approximately 40% of bill. She never said anything. And we did not leave restaurant right away so she had plenty of time. So disappointing - especially because if she would have been honest and told us I would have told her to keep it. Sent an email to general manager and never received a response.

T
Tina
Los Angeles
30 reviews
Dined on December 25, 2017
Overall5food5service5ambience5

Went for Christmas dinner and food was outstanding. I like the quiet atmosphere.

MR
MammaRas
Chicago
13 reviews
Dined on November 23, 2017
Overall5food5service5ambience5

Went for Thanksgiving ealy dinner. Food was tasty, servers were nice and good and the atmosphere was friendly. I would recommend it.

BM
vipBigMike
Chicago
4 reviews
Dined on October 20, 2017
Overall5food5service5ambience5

This is an absolutely fabulous restaurant! The ONLY caveat is you would want to go on Friday or Saturday because it is part of a Doubletree hotel. During the week, when we went there, it was quite busy. Friday and Saturday, it is usually very laided back and quiet. Food is fabulous, service is always good.

M
vipMommaof22006
Chicago
4 reviews
Dined on April 16, 2017
Overall1food1service2ambience1

Worst Easter Brunch EVER! Food was burnt, or has been sitting out too long. Way over priced. Kinda ruined my holiday.

MD
MaryD
Chicago
5 reviews
Dined on April 16, 2017
Overall3food3service3ambience3

We were at Birch River Grill for Easter Brunch. This is our second year doing so. The first year was great. This year, not as nice. Coffee was old and cold. Even asked for another cup and the wait person never brought it. Smoked fish was not replenished the entire two hours we were there. All in all, just ok.

FAQs

Birch River Grill – An American Kitchen is rated 3.7 stars by 290 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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