Seating was poor we were in a corner and had to constantly move to let one of our party stand up and get food. I was literally hemmed in by the person sitting at the next table. Service was non-existent! We never figured out who our waitress was and had to resort to just flagging someone down. The food was good but was compromised by the poor service....had to wait and wait to find someone to bring our bill and wait longer for our credit card to be returned. My husband had placed the parking voucher in with the credit card to have it stamped but it was returned unvalidated. The valet parking wanted to charge him extra and he had to show them our bill and advised that he had attempted to get it validated !
No excuse for such poor service in a historic hotel that charges 100$ per person for brunch....
We have gone to the Biltmore for brunch a number of times and have always enjoyed the food. All very fresh, very well presented and very tasty. There is something for everyone. You do have to go and find the various dishes but you won't be disappointed.
Had a fabulous time
Had very high hopes for the Sunday Brunch. Upon sitting down, it took an actual server ( we had a bus boy give us water) about 8 mins to come over and explain how the buffet worked and to get some drinks from the bar. We went for our first round of food and can back to the table to find the server there with our check.......asking us if we would pay because he didn’t want us to wait for an hour to cash out later. First, I work in the restaurant industry and this is absolutely rude. Second, there is No Way it would take an hour to cash out at the end of our meal. So basically he lied because he wanted to get us to pay so he could be done with our table. He came back several times, picking up the check book to find no Credit Card in it and made some obnoxious comment each time.
We finally got tired of him interrupting our meal, we just gave him our credit card. He returned it and said “ Please sign” while handing me a pen. I told him I would sign when I was done eating. He didn’t like that, and made another rude comment about etiquette.....Not sure even what he meant by it. Finally, around 3:45 he came back to the table and said “No more food after 4:00, did you sign??”
At this point I was furious about the whole “PayNow” attitude, I was going to leave a smaller tip as I didn’t receive great service, not even good service. Then I see on the bill that they added an 18% gratuity that the server told me was “Non Negotiable”
This was a terrible experience all together and I wanted to speak to a manager. I went to the front hostess desk to find no one there. I asked One hotel employee that passed by and they said they were unsure where any of the restaurant staff was but they were probably setting up for dinner, and she said it’s hard to find someone around this time.
Angry, we just left and could not speak to a manager about the poor service.
Would NOT recommend Biltmore Brunch!!
The best brunch in South Florida! Great ambiance, great food and great drinks.
I have been coming to the Biltmore Brunch for years because of the fantastic food quality and service. This most recent visit I'm sorry to say was disappointing. I know this is subjective, but the overall quality of the food and the presentation has gone down noticeably since my last visit. Thankfully, the service is beautiful.
As an example, I love the king crab legs. Biltmore used to serve very large, long crab legs on silver platters. Now, I was stunned to see one small silver container the size you mix a green salad in with small, half length crab legs. The visual effect was that the chef was trying to economize on the presentation and the amount of crab legs customers could choose from. I returned to the crab legs for a second helping, and the bowl was sitting on the table empty for some time. This NEVER happened to me in the past visits.
Another example were the numerous hot dishes. Previously, as I recall, hot dishes were presented in steam pans covered by a heavy lid. Now, the hot dishes are placed in some kind of electric looking holding pan which was difficult to open due to it's lid and placement on the table. In addition, this setup did not keep the food hot and I ate most everything at a barely warm temperature. Not a good plan as I like my food served hot.
The exceptions were the breakfast items and desserts. They were served hot and delicious. By the way, most of the food now is served indoors which is not as inviting as when it surrounded the outside perimeter of the fountain area. For the high price of this meal, I wish the chef could return to the better presentation and food quality levels that made this brunch so special. Bring back the big crab legs on platters!!!
Wow! Just wow! A brunch like none other anywhere, ever! You must experience this at least once in your lifetime! I love seafood and the seafood selections are amazing, including raw bar, caviar, you name it! And leave plenty of room for the incredible desserts!!!
From the moment we arrived, we were made to feel special with a warm welcome. The buffet was extensive and of excellent quality and the champagne, cocktails and wines were generously offered. All together a fun and memorable occasion. Highly recommended.
Fabulous setting ,wonderful food and exceptional service!
Phenomenal experience. Well worth the trip. Exquisite food, exceptional service, and unlimited mimosas. Who could ask for more.
The ambiance was beautiful but the food was not anything out of this world with the exception of like one or two items. Don’t think I’d be coming back again, not worth the expense unless you just want to pay for the beautiful ambiance and music.
I've had Sunday brunch at the Biltmore numerous times and enjoyed it. This time was disappointing. Perhaps our reservation (at 1:30PM) was too late, and the staff was ready to call it a day. This is no excuse. At $90 per person, the quality should be equally high throughout the entire brunch period. Service was slow in getting to our table. There were multiple empty tables around us, so it was not super busy. Several hot dishes on the buffet (especially french toast and eggs benedict) had clearly been sitting out for too long and were cold and getting stale. While I'd still recommend it because of the scenery and historical aspects of the Biltmore Hotel, I don't know if I'll be willing to spend my money again and risk getting the same experience.
Friend birthday. Just excellent! Great variety of food and drinks.
De los mejores lugares en Miami para el Brunch del Domingo. Sugiero aparten con mucho tiempo de anticipación porque siempre está llena la terraza. El buffet muy generoso, con muchísima variedad, desde platillos para desayunar como para una buena comida. Ricos postres. Sugiero reservar en la parte de la terraza.
The brunch is in several rooms starting with seafood, caviar station, entrees and pasta. Next room has desserts and I just realized I missed the whole breakfast room. Bloody Mary’s and add your own crab leg and shrimp. Staff is quite accommodating and are nice to chat with.
This is boozy brunch at its finest! Unlimited caviar, champagne, seafood, sweets... the list never ends and the setting is divine. It's not cheap, but totally worth it for a special occasion.
Ironically, the best part of this brunch is not the breakfast food. Try all the other stations before eating the normal breakfast fare. The pork is outstanding as are the desserts. There is something for everybody. Very good for special occassions.
Muy lindo lugar y muy buena comida.
Especial mención a la estación de caviar.
Buena ambientación musical.
Excelente el pianista que está en el sector de carnes.
It was outstanding in all aspects. We hd a great time.
Extremely disappointed in the quality of the food. We went to brunch on Christmas Eve, maybe they were cleaning out the kitchen, but for $90 a person the food should be fresh. I complained to the manager and the only gave us $20 off a bill which totaled $250. I thought this was unfair and felt like we paid for food we didn't eat. I WILL NOT GO BACK!!
Biltmore is Biltmore , what else ? Food is great (and I'm French) all you can eat caviar , seafood , sushis , pastas , meats, cheeses, desserts ... Best Sunday brunch of Miami and the ambiance is exceptional :the fountain , the vegetation, the live music ... we only had problems with the champagne (first time in 20 years ) , lot of bottles were corked and seemed like they low grade the bottomless champagne (it used to be Nicolas feuillatte or similar). Anyway they changed our drinks , service was little bit low but ok . I Will come back because it's still a good place !
Excelente place to Go.
For the price per person, the spread of food is not worth it. We won’t be returning.
The setting in the Biltmore Hotel’s fountain courtyard with live soft music playing is delightful.
The price was 90.00 per person the food was strictly ok
The breakfast food was cold.
It was spread out so you did get a view of everything. I am from Las Vegas and the food there and the hotels there are so good you can not compare any of these places to any of them .and a lot lower price and hot food
Food was wonderful. Many options available, attentive and knowledgeable staff, nice location and atmosphere. While it was pricey, we feel we got our money's worth.
Great food and service. But if you open at 10am have all the stations ready for service!
We went to the famous Biltmore Brunch to celebrate our anniversary on a vacation trip to Miami. Just being at the hotel makes you feel wonderful. The gardens are beautiful. The service is impeccable. We got a cold front and sat in front of the fountain. They has heaters so we where not cold at all The music - guitar ambiance was the best. And we just enjoyed champagne and mimosas all morning plus beautiful food. Almost everything is included in the price except if you order a cappuccino. I tried a mango caipirinha and loved it. Go really hungry!!
Pocas veces suelo reseñar los lugares sobre todo cuando se tratan de alto nivel. Pienso que lo que se obtiene a cambio de lo que cuesta no tiene ninguna relación. La comida es común, el lugar está viejo, los muebles antiguos, el servicio de baja calidad. A manera de ejemplo me sirvieron un vino blanco en la mesa que no llega ni a categoría inferior en un restaurante de baja calidad. En verdad pienso que tienen que subir el nivel para poderse comparar con otros brunch como por ejemplo el que se sirve en el hotel The Breaker en West Palm Beach. Definitivamente no regresaría a este brunch y tampoco lo recomendaría.
I’ve been to the Biltmore Brunch several times. It’s always spectacular. The food is delicious and the service is impecable. It’s the perfect place to spend a Sunday afternoon with friends sipping bottomless champagne.
Thank you to be in our life for the last ten years. Oustanding restaurant!
Impressed! Service and great food ! Champanhe available , our waiter was espetacular
Dopo un anno sono tornata al Biltmore per il brunch domenicale. Il migliore di Miami ma sempre pieno. Importantissimo di prenotare in anticipo. Ho avuto un tavolo fantastico vicino alla fontana ma lontana dalla musica. La musica dal vivo è super. Il cocktail Mimosa infinito rende il cibo di ottima qualità ancora più buona. Il bar del caviale fantastico
The Brunch itself was fantastic. Making a Reservation with Open Table online was hell. In the end, I had to call the Restaurant directly. Several times I tried to make the reservation for the 5th, after inputting all my information, including credit card number, etc., and each time it confirmed me for the 12th, then the 23rd (Which is not even a Sunday). Horrible experience; particularly when you threaten to charge $50 for each no show person (Not very friendly by the way). I had to ask the person at the restaurant to make sure that I was not listed as having reservations on the 12th or the 23rd. Fix It !
It was great!! We loved!! We Will be Back soon with friends or family.
First, the service was amazing. They are at your beck and call! The servers seated us at our table and provided us with whatever we wanted, being every alert of whatever our needs were. The selection of food was extensive yet, I was expected more options? The breakfast buffet/dessert area was my favorite but, I've got to say - I had some of the best fresh salmon there. It still hurt to have eaten everything we ate with the check coming in at $230 for a buffet for two people. Be prepared to throw some major cash and come here hungry so you actually do stuff your face with high quality food!
Beautiful atmosphere, lovely food and very attentive staff. Save some room for dessert, it's well worth it!
As usual an elegant experience.
Unfortunately, my husband and I were very disappointed with the Biltmore Brunch. The food in the breakfast area was cold and hard due to the heat lamps attempting to keep them warm. Unless you have done the brunch before you would never know that they have an omelet station. The omelet menu was taped to the wall and due to printing font menu items were not visible. Our waiter did not go into detail of the various brunch options. The second area had a tasty selection but after having the breakfast we lost interest in the other section.
For a brunch price of $99 and the fact that this is the Biltmore we expected much much more.