I gave the restaurant a poor rating in all categories even though we never got to eat anything. I made a reservation via Open Table for January 18th for 3 people at 6:00 p.m. When we arrived, the area around the hostess station was crowded with people, all who had reservations and were told the same thing as we were - no tables were available. We were given a beeper and told to wait. After about 20 minutes I approached the hostess station and was told that there were still 4 parties ahead of us. I questioned the hostess as to how could that be when we had a 6:00 reservation and was told that prior to our arrival she had seated people without reservations. The manager came over and told me we would be seated as soon as a table was available. Looking around, it appeared that no one was even close to being finished and we had an 8:00 show. He said that the hostess made an error by seating people without reservations. Really!!!!
We left as did several other groups and walked across the street to Johnny Utah's where we were immediately seated and served.
Thumbs down to Bill's Bar and Burger!!!
After over 45min waiting for a table we walked out. They had a speed dating event downstairs, that's why only half the restaurant could be used. Everyone around me with a reservation was angry and frustrated. The ladies at the front just shrugged their shoulders and didn't care.
Research a good burger place near our hotel and found this restaurant. The food was horrible. The sliders were under cooked and greasy like a Krystal’s. Sweet potato fries were ok. Regular fries were ok as well. The ambiance is good and the place was packed! I can’t believe anyone would wait 40 minutes for this food. Save yourself. Go somewhere else I can’t for the life of me understand why this place has a good rating.....
Great food and fantastic service for a reasonable price for the city.
We enjoyed our lunch at Bill's Bar and Burgers and will definitely return. The location is great, so convenient to 5th Ave, Rockefeller Center, etc. Our server was friendly and helpful. The burgers were very good and the atmosphere relaxed and cheerful.
Food was great, server Andrew was exceptional. Even though it was crowded we were seated within 10 minutes of our reservation time. Definitely will go back.
Fun atmosphere, burgers and shakes were very good. Service could have been better.
This is in a great location, close to Rockefeller Center. It was the perfect restaurant after a long morning of touring and walking around. Great food and HUGE portions!
Perfect spot for pre-theatre dinner. We were looking for a kid-friendly restaurant near Broadway and Bill's was a great casual dining choice. The burgers are quite good (but sadly, they only serve medium-well to well), their house beer is made by Six Point, and the milkshakes are excellent. Would dine here again!
Wonderful atmosphere, good quality meat!
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