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Nearby points of interest

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  1. Distance: 0.04mi
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About Bill's Bar & Burger Downtown

Bill's Bar & Burger Downtown is located in The Marriott Downtown.

85 West St.
New York, NY 10006
View Larger Map

Dining Style:
Casual Dining

Cuisines:
American, Burgers, Bar / Lounge / Bottle Service

Hours of Operation:
Monday – Friday: 6:30am – 11:00pm
Saturday & Sunday: 7:00am – 11:00pm

Cross Street:
Washington and Albany St and West Side Highway

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Diners Club, Discover, MasterCard, Pay with OpenTable, Visa

Phone Number:
(212) 894-3800

Website:
http://billsbarandburger.com/

Catering:
Catering menu available: http://www.billsbarandburger.com/menus-and-food/?id=downtown

Parking Details:
70 West Street
90 West Street
50 West Street

Public Transit:
Rector Street 1; Rector Street N,R; Wall Street 4,5; Cortland N,R

Executive Chef:
Michael Vignola

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Cafe, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Special Events & Promotions:
For large groups, semi-private dining and restaurant buyouts, contact Special Events at 212-331-0328 or email events@brguestinc.com.

Or request event information online here: http://www.newyorkeventvenues.com/contact-a-planner/

Send a Gift Card

Buy now and send it instantly by email, or print a card to give in person.

Private Dining

Main dining room table 20-25
Private dining room 50 seated or 40 cocktails
Entire venue 200
West Side Lobby Bar (private):
50 Seated
60 Cocktail

Bill's Bar & Burger Downtown Ratings and Reviews

5
4
3
2
1

4.2

Overall Rating

based on recent ratings
food

4.1

service

4.1

ambience

4.3

value

4.2

Noise

Moderate

88% would recommend it to a friend

Casual (8)
Good for Groups (7)
Comfort Food (7)
See All
Fun (4)
Great Beer (4)
Great for Lunch (4)
Live Sports (3)
Quick Bite (3)
Kid-friendly (2)
Good for a Date (2)
Happy Hour (2)
Hot Spot (2)
Late-night Find (2)
Sunday Lunch (2)
Bar Seating (1)
Good for Birthdays (1)
Business Meals (1)
Handcrafted Cocktails (1)
Neighborhood Gem (1)
Pre/post Theatre (1)
Special Occasion (1)
Spicy (1)
Vibrant Bar Scene (1)
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175 reviews
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vip
 (Miami)·Dined on November 10, 2017

Great burgers and fried chicken sandwich. Casual but delicious.

Tags: Comfort Food
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food4
ambience4
service4
value5

 
·Dined on November 5, 2017

The drinks are good, burgers are good, most of the menu is spicy, milk shakes could replace a meal. The seating is comfortable, staff is friendly and accommodating. All appetizers are brought out together and all meals are brought out together... which unfortunately means some people will get cold food in this place.

Tags: Good for a Date, Good for Birthdays, Spicy, Comfort Food, Pre/post Theatre, Business Meals, Casual, Handcrafted Cocktails, Live Sports, Quick Bite, Good for Groups, Kid-friendly, Sunday Lunch, Late-night Find
Was this review useful to you?Yes·No·
food3
ambience4
service5
value4

 
 (Nashville)·Dined on October 12, 2017

Good with food allergies

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Denver)·Dined on September 27, 2017

We choose the restaurant because we have had a good experience in both of our previous visits and because we wanted a breakfast -serving restaurant near the 9-11 Memorial. But this experience was vastly different (worse) than our previous visits.

The hostess and servers had lousy attitudes and acted like we were imposing on them to walk into the restaurant. To summarize our dining experience:
- It took nearly 20 minutes to get any service
- They got the orders wrong
- They finally served us coffee (bad coffee) after I got up from my table and asked for it
- They never refilled our bad coffee, so I got up, again, got the coffee pot, and served our table myself

Like I said, our previous good experiences were the reason we went back, but this experience overshadows those . Unlikely we will return.

Was this review useful to you?Yes·No·
food2
ambience4
service1
value2

 
·Dined on September 23, 2017

Burgers were pretty basic for the price. The food was not impressive.

Tags: Great Beer
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food1
ambience5
service5
value3

 
 (New York Area)·Dined on September 21, 2017

Great place to eat and so much more than burgers! Had the spicy chicken tacos which were delicious. Will try dessert on my next trip there.

Tags: Fun, Neighborhood Gem, Great for Lunch, Good for Groups, Comfort Food, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience3
service4
value3

vip
 (Hawaii)·Dined on August 30, 2017

We absolutely love Bill's- it is our favorite spot by far! You have to try the pancakes, shakes and custom burgers! Wow! We can't get enough of this place!
The servers (Juan and Vincent are our standout favorites) are friendly, fast and very pleasant. Vincent even set us up with the Landry Select club that has given us 75 dollars in bonus savings on this trip alone!
As a true bonus, the morning manager has got to be the most pleasant man, who makes our mornings delightful to start each morning we have been here! It doesn't get any better than Bill's Downtown for a perfect morning breakfast with friendly people and delicious food! Thanks Bill's!!!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Hawaii)·Dined on August 30, 2017

This has been our favorite go-to place on our visit. Bill's has the absolute best shakes and burgers around town! We all loved the different burgers, the Reuben was a favorite too!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (New York Area)·Dined on August 23, 2017

My husband and I live right across the street in battery Park city and decided to go to bills for dinner. We quickly put in an open table reservation and within 15 or 20 minutes we're on our way. When we arrived we were told there were only the high chairs in the bar seating area which was kind of a disappointment but not horrible so we were seated. Our waiter came introduced himself and took our drink order as well as our food order. Drinks were brought but it was taking a while for food to come out and I had mentioned to my husband that I noticed that when we were placing our order it wasn't written down. We ordered boneless wings with barbecue sauce and when they were brought out they had buffalo wing sauce. Buffalo wing sauce typically gives me reflux so I preferred to barbecue but our waiter was nowhere to be found so we settled and just had them since it wasn't a major deal. When our burgers arrived the server, who was not our waiter serve the food and I noticed it was not On a pretzel bun like requested and I said "I ordered mine with a pretzel bun" and and was immediately told that it was a pretzel bun even though it was identical to my husband's order. We flag down the same guy again and said this is in a pretzel bun please switch it out. Our waiter checked in and we had asked for refills which took a very long time and an equal length of time to get the check delivered. For what we spent it really the frustration of getting almost everything wrong in the order. Typically the service is a bit slow at this place but this was the absolute worst for the slow service and incorrect items. I'm not one to usually complain but two errors and then to be told I was incorrect when I was correct it was a little annoying so I thought I should share that information to other potential diners

Tags: Bar Seating, Happy Hour, Good for Groups
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food4
ambience4
service2
value4

 
 (Raum Stuttgart)·Dined on August 12, 2017

Essen war sehr lecker! Der Service aber schlecht! Einiges wurde vergessen und zum Schluss wurde auch noch einiges falsch berechnet! Und das konnte auf die schnelle auch nicht korrigiert werden!

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food4
ambience3
service1
value3

vip
 (Charleston)·Dined on August 5, 2017

Very crowded for lunch but service was very good. Everyone helps each other to serve. The hamburgers are good and juicy and served hot. The place was filled with families having a good time.

Tags: Great for Lunch, Casual, Good for Groups, Fun
Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

vip
 (New York Area)·Dined on August 4, 2017

This was one of the worse service I ever had... this rest came down from Rating 4.6 to 3.6 in one year or so, now I know why. I do not recommend... there are better options in terms of quality and service.

Was this review useful to you?Yes·No·
food1
ambience2
service1
value3

vip
 (New York Area)·Dined on July 26, 2017

Make sure the restaurant marks you present for your reservation otherwise it is shown as a cancellation. Then it takes a little effort to have it rectified.

Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

vip
 (Jacksonville)·Dined on July 12, 2017

The food was very flavorful - Aww-mazing!

Was this review useful to you?Yes·No·
food5
ambience4
service5

 
 (Miami)·Dined on July 11, 2017

Nice spot with excellent food. Good guac, great tacos, great salads, at a great price. The service was excellent.

Tags: Fit for Foodies, Quick Bite
Was this review useful to you?Yes·No·
food4
ambience4
service5
value5

vip
 (New York Area)·Dined on July 9, 2017

The shrimp burger was awesome. Service fantastic for a group of 9. Highly recommend!

Tags: Casual, Comfort Food, Great Beer, Bar Seating, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience3
service4
value5

vip
 (New York Area)·Dined on June 3, 2017

Terrific setup to be a sports bar, staff and management now needs to learn how to run a sports bar. Plus, even for a sports bar, the food and service are abysmal.

Tags: Live Sports
Was this review useful to you?Yes·No·
food2
ambience3
service1
value3

 
 (New York Area)·Dined on June 2, 2017

Great time. I had the shrimp burger which had a little too much tartar sauce, but it was an overall good time.

Was this review useful to you?Yes·No·
food3
ambience3
service5
value4

vip
 (New York Area)·Dined on May 16, 2017

Only real issue for me was the unwillingness of the staff/chef to cook a burger to less than well done temperature. I'm a rare/medium rare guy and felt the burger was overcooked as a result.

Was this review useful to you?Yes·No·
food3
ambience4
service4
value3

vip
 (New York Area)·Dined on May 11, 2017

Bills is usually a reliable spot for a casual business or workday lunch with colleagues. Today was an exception, and a very poor one at that. My cheeseburger was cooked to hockey puck territory, with cold congealed cheese on top. I did not eat the burger, only the salad, and the waiter took our credit card for the tab without even clearing my plate first. When he returned after running the card, I informed him that my burger was entirely inedible. He took the plate and said "I'll tell the chef" and walked away. I am incredibly dissatisfied with the lunch, the service and the overall experience and I will not bring colleagues or clients here again, despite the fact that it is three blocks from my office.

Was this review useful to you?Yes·No·
food1
ambience3
service2
value1

vip
 (New York Area)·Dined on April 26, 2017

Food was cold and service was. bad.

Was this review useful to you?Yes·No·
food1
ambience1
service1
value1

 
 (New York Area)·Dined on April 14, 2017

Terrible, should be avoided. Their fries were microwave fries!!! Yuck.

Was this review useful to you?Yes·No·
food1
ambience2
service3
value2

 
 (Richmond)·Dined on April 10, 2017

Great burgers. My daughter had a $12 peanut butter shake which was ridiculously worth it because it had crushed peanuts and Reese's pieces adhered to the outside of the glass with melted chocolate.

Tags: Comfort Food, Creative Cuisine
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
 (New York Area)·Dined on April 10, 2017

Appetizers came before drinks. Waters never got refilled. Other appetizers were forgotten. Meals came incomplete or missing items that were asked for...no one seemed to care and our teenagers at the table were treated like children.

Tags: Live Sports
Was this review useful to you?Yes·No·
food3
ambience3
service2
value4

 
 (New York Area)·Dined on April 9, 2017

We had a really terrific waiter. We were a party of 7 with 4 children 5-12 yrs. Lots of TV sports, noisy but works for kids. Milk shakes yummy!! Will go there again when I am in the city!

Tags: Live Sports, Neighborhood Gem, Great Beer, Vibrant Bar Scene, Good for Groups, Kid-friendly
Was this review useful to you?Yes·No·
food4
ambience4
service5
value5

 
 (New York Area)·Dined on April 9, 2017

We had burgers which were good. However, the service was very bad. They forgot or bring the orders incomplete. Have to wait before the waiter comes by.

Tags: Bar Seating
Was this review useful to you?Yes·No·
food4
ambience4
service1
value4

vip
 (New York Area)·Dined on March 31, 2017

I had previously only been to the Rockefeller location so I was hoping that this location was just as good. Friday around noon for lunch. Fantastic burgers, chili fries and mahi tacos! Service was courteous and professional. I will definitely be back.

Tags: Casual, Comfort Food
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food5
ambience4
service5
value5

 
 (Philadelphia)·Dined on March 30, 2017

Very disappointed. The hostess was very unfriendly and looks like she hates her job. No greeting when we walked in, no smile, and no words when we were leaving. The waiter was also unfriendly and seemed overwhelmed even though it was not busy at the time. Never asked if we wanted dessert and just gave us the check. The burger was cold and had to be sent back. The nachos were ok, nothing special. There were flies all over the food which was very annoying. Couldn't get a refill on our water as he was nowhere to be found. Not worth the money and I won't be taking people for lunch here again.

Was this review useful to you?Yes·No·
food2
ambience1
service2
value1

 
 (New York Area)·Dined on March 28, 2017

Staff was wholly inattentive, music was too loud to carry on a conversation and food was passable at best.

Tags: Comfort Food
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food3
ambience2
service1
value3

 
 (New York Area)·Dined on March 25, 2017

Very slow service, unknowleable waitstaff, food average

Tags: Casual
Was this review useful to you?Yes·No·
food2
ambience3
service1
value4

 
 (New York Area)·Dined on March 6, 2017

There were hardly any perople in the restaurant and the food took forever to come out.

Tags: Great Beer, Casual
Was this review useful to you?Yes·No·
food3
ambience2
service1
value2

 
 (Dallas)·Dined on March 3, 2017

The junk fries were awesome! We also enjoyed the mac and cheese!

Tags: Great for Lunch, Kid-friendly
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food4
ambience3
service3
value4

vip
 (New York Area)·Dined on March 1, 2017

Another good business lunch. After a few visits that were slightly flawed, our last two visits have been really great. Got a big nice table for our group of 8, got a good waiter who got everything correct, and had frequent drink refills. Food was quite good (especially the tacos) and the fish and chips special was quite nice. Bill's continues to be our go-to location for team lunches!

Tags: Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

vip
 (Seattle)·Dined on February 19, 2017

Burger was ok but the nachos my wife ordered were cold and they had to remake them. Waitress was friendly but made herself very sparse. Waited 15 minutes to get our check.

Was this review useful to you?Yes·No·
food2
ambience3
service2
value2

vip
 (San Antonio)·Dined on January 29, 2017

Food was good. The pretzel bun was a nice twist. Forgot our side item. Overall the food was good though.

Tags: Quick Bite
Was this review useful to you?Yes·No·
food2
ambience2
service2
value2

vip
 (New York Area)·Dined on January 27, 2017

The Jameson burger is the best and waiters are always pleasant.

Was this review useful to you?Yes·No·
food4
ambience4
service5
value4

 
 (New York Area)·Dined on January 11, 2017

This was our first time here, it all started out great. We got our table right away and were able to get drink while waiting for our whole group. At first the waitress came right over to take drink orders and assist with the food orders. After that it went downhill. The had an extra plate/burger on the tray table and we stated that is not ours and/or we didn't order it. There was 3 people and there was extra food. The food was great, but the service started slacking. It was few and far between to check on us and we could have had more drinks, then we ask for the check. First there is extra items on the bill. Takes at least 10 minutes to get the waitress to correct it and then 10 more to get it back. Then we put in our payments and she picks it up. 10 more minutes later to ask how we want the payment which we carefully said, take the cash first and split the rest on the two cards. Thirty minutes go by, where is our cards and the check, I had to flag down another waitress to get our bill and when it was brought back it was wrong, it was split on the two cards and the cash gone. I guess as her tip, which was way over 20% and normally I don't have an issue tipping well above normal but not when I waited over 45 minutes to pay. We left unhappy and won't return to this location. I didn't want to waste more time complaining and having a double charge on my account.

Tags: Live Sports, Kid-friendly, Fun, Comfort Food, Bar Seating, Good for a Date, Great for Lunch, Great Beer, Happy Hour
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food4
ambience3
service1
value3

vip
 (New York Area)·Dined on January 11, 2017

We returned to Bill's Burger for another team lunch. We work across the street, so it's a great location for us. I've complained about various minor aspects of Bill's in previously reviews, but this time they did everything exactly right. All previous complaints did not occur this time.

We got a comfortable table for the 8 of us. A giant tall block wood table right near the kitchen. Plenty of room for everyone. Order was exactly correct, for every person. Every minor request was fulfilled corrected. The guy who didn't want LTP didn't get LTP! I got pickles but no LT, etc. AND, we saw our waiter multiple times, and he helped out when necessary. James V was the best waiter we've ever had at Bill's.

We almost didn't return to Bill's because previous visits had been OK, but not great. This visit turned it around; everything was just right and we will certainly return for our next team lunch. Great job, Bill's!

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food5
ambience4
service5
value4

 
 (Denver)·Dined on December 31, 2016

Service was very slow. Food was good but overpriced for what you get.

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food3
ambience4
service3
value1

 
 (New York Area)·Dined on December 31, 2016

We were seated right away. The food was very good and the server, Stanley was awesome!! Great atmosphere. Loved it!

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food4
ambience5
service5
value5

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