Bill's Bar & Burger Downtown

4
315 Reviews
$30 and under
Burgers
Serving homage to burger and shake lovers, Bill’s Burger & Bar first opened its doors in 2009 at Rockefeller Center in New York City – the largest standalone burger joint in the country. It continues to dazzle patrons with an impressive craft burger list that includes its signature Bill’s ‘Fat Cat’ Burger that was listed as one of CNN’s “Top 10 Burgers in America” and continues to be ranked among New York sources like The Daily Meal and Thrillist. The popular restaurant is known for offering a welcoming, low-key environment for guests to enjoy good company, great food and its extensive list of local and craft beer.
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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 315 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
3.6
service
3.6
ambience
3.5
value
Noise · Quiet
33% of people would recommend it to a friend
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OT
OpenTable Diner
New York Area
4 reviews
Dined 7 days ago
Overall5food5service5ambience5

I used to go to this establishment when it was in Harrah’s Casino a few years ago. It was my favorite place to eat, i was so excited i found it in lower manhattan.

The quality is still there!! Brought back so much memories!

JO
JannieO
New York Area
1 review
Dined on May 8, 2021
Overall4food4service3ambience3

Surprisingly good! Looked very quiet from the street, but once inside and to the back of the restaurant, busy and lively! Definitely understaffed, but that is just something that is part of dining now as restaurants struggle to employ enough waiters.

J
Jeremy
Miami
1 review
Dined on April 27, 2021
Overall2food2service2ambience3

We had previously eaten at the bills bar and burgers at Rockefeller Center, this location was a disappointment

OT
OpenTable Diner
San Diego
2 reviews
Dined on April 21, 2021
Overall5food4service5ambience5

Birthday celebration for my husband

ES
ErikaS
Baltimore
1 review
Dined on April 2, 2021
Overall2food2service2ambience3

I stay at the hotel came down to get a meal waiting waiting no service (7:30pm ) request a seat on line never got a response wAlked to the bar place order i don’t like the wings but fries very good

MF
MenaF
1 review
Dined on December 10, 2020
Overall3food4service2ambience3

Pros
1) I arrived before my “reservation” but was able to be seated and served early
2) the food was GREAT! The burgers, chicken tenders and onion rings were delicious
3) Jay, our waiter, was very friendly and when I said we needed to leave quickly he got our receipt and takeaway boxes quickly

Cons
1) we stood waiting to be acknowledged for 10mins.. there were MAYBE half a dozen tables with customers so it was very empty
2) I made a reservation, they didn’t have my name on the list
3) it took a further 10mins to have our waiter come for our drinks order
4) despite making our order pretty quick and easy (we had somewhere to be following dinner) my food was still incorrect but I didn’t have time to wait for them to change it so I had to eat it anyway
5) we arrived with 1.5hrs until our next appt which was in the building next door; however, between waiting to be seated, waiting for our server, etc we had to take a lot of our food to go because by the time our dinner arrived we only had 25mins until our next reservation.

OT
OpenTable Diner
1 review
Dined on November 26, 2020
Overall5food5service5ambience5

Had a wonderful thanksgiving dinner. A lot of good food for the price.

OT
OpenTable Diner
1 review
Dined on November 26, 2020
Overall5food5service5ambience5

Thanksgiving meal and burgers were great!

OT
OpenTable Diner
Dallas
1 review
Dined on October 18, 2020
Overall5food4service5ambience4

We were seated right away. The service was great; friendly hostess, server was also friendly and very knowledgeable about the menu. Perfect place for a burger!

AT
vipAnthonyT
New York Area
57 reviews
Dined on October 10, 2020
Overall5food4service5ambience4

Suprisingly good. From the nachos and wings to the burgers and chicken sandwichs. Drinks are great. This is a great stop whether staying at the hotel or walking by.

OT
vipOpenTable Diner
Atlantic City
1 review
Dined on February 22, 2020
Overall1food2service1ambience3

To start, our waitress took over 25min to take our drink order (the restaurant wasn’t even busy). The food was lackluster and not cooked to liking. Overall an excruciatingly slow and disappointing dining experience.

d
debbie
Anchorage
11 reviews
Dined on February 17, 2020
Overall5food5service5ambience5

Food and service were great. Servers were attentive and caring. Prices very reasonable.

OT
OpenTable Diner
New York Area
1 review
Dined on February 15, 2020
Overall3food4service1ambience2

Burger was delicious... Towered with toppings so it was a little messy, but good nonetheless.
Server was completely inattentive to our table and that was frustrating.

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on February 15, 2020
Overall1food1service1ambience2

The service was very slow from start to finish and the food was mediocre

OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Very good food!!

SL
SLLL
1 review
Dined on January 28, 2020
Overall5food5service4ambience3

Great burgers and fun staff. Went for a department lunch and everyone was very happy with their meals.

f
vipfoodie
New England
136 reviews
Dined on January 19, 2020
Overall4food4service4ambience3

We were in the mood for a good burger, and Bill's definitely provided that. Fat Cat and Ranch Hand burgers were excellent! Shakes were delicious as well! Also had a side of fries which were somewhat disappointing - not crisp. Service was also very good!

RT
RebeccaT
San Antonio
2 reviews
Dined on December 30, 2019
Overall1food1service1ambience1

This place is truly horrible. Never saw our waiter. They charge $3 for every single refill. Food took 1 1/2 hours and was disgusting. Burgers greasy, fries hard and cold and my shrimp sandwich was a mystery patty of mushed up shrimp. Disgusting! Don’t waste your time or money. Gross gross gross.

CF
ChristianF
New York Area
2 reviews
Dined on December 29, 2019
Overall4food5service4ambience4

Absolute authentic! Very good american Burgers! Top!

OT
OpenTable Diner
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

Todo muy bueno! Súper recomendable

Report
M
Marjo
New York Area
1 review
Dined on December 24, 2019
Overall5food5service3ambience5

Restaurant très sympa. On y dine simplement bon. Ambiance typique new yorkaise

Report
KS
KendraS
Columbus
4 reviews
Dined on December 7, 2019
Overall4food5service4ambience5

We had group of 6 visiting the 9/11 Memorial and surrounding areas. The food was good, although I think overpriced even for NY. The menu is pretty big and I would definitely go back. The only negative thing that happened was the hostess forgot about us. I made a reservation and when we arrived there was a couple ahead of us. They were seated and the hostess said it would just be a few minutes. 20 minutes later we asked her for an update and it was obvious she forgot about us. They crammed us into a small table right away. Overall a solid choice though.

TG
vipTerryG
Minneapolis
4 reviews
Dined on December 6, 2019
Overall5food5service5ambience5

Great food. Great prices. A surprisingly fun restaurant with casual ambiance.

BM
BrianM
1 review
Dined on November 30, 2019
Overall3food4service2ambience3

I think most of the experience was fine. Has a family-owned vibe (non-franchise). The patty melt was amazing, and you get more than enough fries for the meal, so no complaints on the food. I only feel the patties were paired vs. stacked, so it made consuming a little awkward. I asked for going light on Thousand Island, but it was merely "to the side". I didn't mind that, but it would be very difficult to place on the sandwich at all, after prep. Server didn't check the pen I received, and didn't really pay much attention to me after dropping the pen/bill to my table. I assume he expected I would be set. Not a complaint, but rather just and unfortunate delay. Otherwise, great food, good value. I'd return.

MC
MichaelC
1 review
Dined on November 20, 2019
Overall2food4service1ambience3

My overall experience with Bill’s Bar and Burger was ok. Ambience and food was good for what it was, but my experience was marred by our waiter’s performance of getting things to us in a prompt manner. On multiple occasions we had to remind our waiter (after 15-20 minutes) because it seemed like he just forgot what our simple requests (e.g. drink ordered, refill). The place wasn’t that busy either (multiple tables were open). Most of the time we just ended up going to the bar to get what we wanted. I wouldn’t out right recommend this place to a friend and won’t be returning.

T
vipThrifty
New York Area
25 reviews
Dined on November 19, 2019
Overall3food4service2ambience3

Slow to take order. Really slow

M
Marcella
New York Area
2 reviews
Dined on November 10, 2019
Overall5food5service5ambience5

Victoria was our server. She was fabulous!!! The food was excellent and the atmosphere was upbeat for a Sunday afternoon lunch with my out-of-town guests. I will definitely return!

S
vipShaf1
New York Area
47 reviews
Dined on November 4, 2019
Overall5food5service4ambience4

Great service and terrific burgers

i
vipinncredibles
Philadelphia
12 reviews
Dined on October 20, 2019
Overall4food4service5ambience4

Service terrific; food very good but overpriced. Fun atmosphere.

K
Kerryn
New York Area
1 review
Dined on October 18, 2019
Overall3food4service3ambience4

It was very busy. The waitress was attentive but obviously had too many tables to stay on top of.

LB
LeBr
Atlanta
1 review
Dined on October 5, 2019
Overall5food5service5ambience5

Great burger stop convenient for battery park and 9/11 Memorial.

L
vipLynnie
Philadelphia
22 reviews
Dined on September 29, 2019
Overall4food4service5ambience4

Our server was great. Sandwich was enough to feed 3 people.

C
Charliek
1 review
Dined on September 29, 2019
Overall4food4service4ambience4

very good on very crowded day workers were nice. Will go back again in the future for sure

LG
LibbyG
New York Area
3 reviews
Dined on September 21, 2019
Overall4food4service3ambience3

Great burgers Fun place Near WTC
In hotel LSClub
Sports bar

c
csh1
New York Area
2 reviews
Dined on September 15, 2019
Overall2food2service2ambience3

Atmosphere was what you would expect from a place named Bar & Burger. Very loud, lots of tvs with sports on, although they couldn't put on the game we requested, saying they had no control over the tvs. Food was fair, service was fair. I would return to sit at the bar for a drink and apps but nothing else.

NB
NatskiB
Essex
7 reviews
Dined on September 13, 2019
Overall4food3service5ambience4

Huge portions great tasting food, but had to send the food back as it wasn't hot enough. But it was no problem and the waiter replaced it straight away with no fuss and the burgers came back piping hot. On the whole good food and would go back when back in NYC.

FK
vipFlorianK
New York Area
5 reviews
Dined on September 13, 2019
Overall4food5service3ambience5

Great food and fast service. Waiters seemed a little bit overwhelmed, but it did not take away from our good experience. Fair prices and decent beer options!

JS
JanS
1 review
Dined on September 1, 2019
Overall4food5service5ambience4

My first visit in the USA, so I must try something new. I choose Bill’s Bar and Burger and I am impressed. Best burger I ever had in my life. Great service, friendly and nice, employees, clean table. A little bit noisy, but nothing horrible. Nice place and good price for that delicious burger with fries (btw they are awesome with great taste!). Thanks for that experience!

ND
NancyD
Cancun
14 reviews
Dined on August 30, 2019
Overall5food5service5ambience4

Passing through NYC staying at Marriott.. BEST burger ever!!

SG
SaratuG
New York Area
7 reviews
Dined on August 30, 2019
Overall3food2service3ambience3

Lunch time work group of six. Entrees were a little bland—shrimp burgers, regular burgers. The fries were COLD. And the meals took too long to get to us. Would only return for happy hour.

FAQs

You can order delivery directly from Bill's Bar & Burger Downtown using the Order Online button. Bill's Bar & Burger Downtown also offers takeout which you can order by calling the restaurant at (212) 894-3800.

Bill's Bar & Burger Downtown is rated 4 stars by 315 OpenTable diners.

Bill's Bar & Burger Downtown does offer gift cards which you can purchase here https://landrys.cashstar.com/gift-card/buy/?ref=OT1.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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