Bill's Bar and Burger

Un lugar ideal para comer comida americana, si te encuentras por el Rockefeller Center. Los platillos son muy buenos, las hamburguesas cocidas a la perfección, recomiendo las pequeñas (vienen en porciones de 3) Los aros de cebolla también son muy buenos. Los batidos son muy vistosos y gustan mucho a los pequeños. La atención es muy cordial. Lo recomiendo por la calidad de la comida, el servicio y las dimensiones del establecimiento, te sentirás cómodo en él.

Food very good. Staff however were ignorant to say the least. Girl on check in desk couldn’t have been any ruder and clearly hates the job. Waiting staff were not much better. If this review makes it to the owners/management please review what positions you put your staff in. I would say you shouldn’t have someone on front of house with this attitude as this could potentially put off customers.

I was completely baffled why the restaurant decided to group patrons to only several small areas of the restaurant when basically 80% of the restaurant was empty. Why they thought it was a good idea in the time of Covid to place diners so close to each other with zero social distancing or even personal privacy. It made no sense whatsoever to crowd the little patrons they had into several small areas. Maybe they wanted to make it easier for the wait staff to serve customers. Also, they reduced their food offerings probably by 50% versus pre-pandemic. It was an extremely limited menu of food. It’s so sad to see this restaurant empty and a shadow of its former self…

Convenient location to where we were staying. Enjoyed a quick bite and drink before touring the city.

Needs a little updating but overall I would go back the milk shakes was good

Great burgers & shakes with Family from upstate. First trip to New York

We asked for our burgers well done and they came out medium rare. Fries and onion rings were cold at best and I felt had probably been under a warmer for hours. Just AWFUL! They need to learn to listen to the customer and check on them occasionally. I would not visit again. There are so many other options for better burgers. Overpriced meal to be so AWFUL!

Very family friendly & easy to find. Burgers were yummy & kids loved their food. Reservations were very necessary & we were seated as soon as we arrived. Worked out perfectly for our day in the city.

Classico panino americano. Non male ma neanche eccellente. Come gusto ricorda molto le grandi catene di fast food. Se non avete alte pretese va bene.

Great dining experience for us and our kids. Our server was super knowledgeable and helpful.

First trip to NYC

Happy we made reservations, because the place was packed. It’s in a tourist location, Rockefeller Cntr, so it was expected. They are only using the upstairs, which explains the wait. The burgers were amazing. Fries are sold separately and you get enough for two. The shakes are even better!!! Not fond of the Cesar salad, stick to the burgers! The mozzarella stick crunchy and super delicious even the tomato soup sauce! The guacamole is nice if needed cilantro, it they definitely give you enough!!

Great atmosphere and great burgers right at the Rockefeller Center!

Good experience and food for what it is.

We were sat immediately, but waited almost 10 minutes for a server to say hello or take drink orders. Then we ordered, just two of us, burgers. Nothing fancy. It took 45 minutes and we got cold fries and overcooked onion rings. The server was very kind, but overextended. The downstairs host staff were horrifically unprofessional. This has been an annual tradition to eat here when we come see the tree. I think it's time to find a new place. When the staff won't even excuse themselves when they run into you, it's not a place that wants to keep its business.

Perfect amount for $20!

Loved it here! It is a family tradition when we go to visit the Christmas tree in Rockefeller Center. Always consistent always busy.... because it's always good!

Food was good but pricey for what we got. I would go again in a pinch.

Terrible experience
- very hot room temperature
- bathrooms were disgusting
- couldn’t order any shakes
-bought a shirt for a friend. Had to wait over 10 min because they couldn’t open register. Once manage showed up they were unable to give me all my change back. I tried to pay by card or exact change once I realized that they couldn’t give me charge but she told I couldn’t because she already rang it in.

Did not feel safe, tables were stacked next to each other and no staff wearing masks. I understand its a busy season, but they have the room to provide distancing. We ate in a hurry and got out as quickly as possible.

Was overpriced and the food was over cooked and smothered in salt. Would not recommend to anyone.

It was great!

Food was cold after long wait. Too cold to eat so had to send back.

The food is always good here. We make it down to NYC every couple of years and we always make reservations here due to the quality and quantity of food. Shakes are always a fvorite!

We had burgers (one was meatless) and thoroughly enjoyed them, as we did the cheesecake dessert.

Another great meal with good food in a casual environment.

Graduation dinner. Quick service, great food. Definitely will come here again.

This was our 4th year going to Bill's before sewing the Christmas show at Radio City. We had a reservation for opening time. The hostess was disinterested. The server was friendly and energetic. The service was quick even though multiple apologies were made for being short staffed. The food quality was poor. Burgers are normally cooked medium there and we were very specific and confirmed we wanted well done. The burgers came medium. We sent them back and they came out medium again. The fries were blah and the onion rings were alright. The star was the pretzel nuggets! The burgers were just ok as well. Not what they used to be.

Great food and service, perfect spot for theater patrons.

Good food and shakes - not a huge menu and not many healthy items but what we ate tasted good! I was so happy we made a reservation because otherwise it was a long wait. We were seated right away! Great location near Rockefeller.

When we arrived, the 1st thing the hostess said to us was "we only have high top tables available. My mom can't sit at these types of tables, I said to the hostess I have a reservation. Immediately she made sure we hot a regular table. Our reservation meant something on this very busy day!! Great experience, we will be back!

It has become a tradition to take the grandchildren to see the tree and then get a burger at Bill’s. It is still good, but the menu has become more limited. Our server was friendly and attentive. Noise level was very high(lots of kids). We were early for our reservation, but they accommodated us and seemed happy to do so.

Great waiters! Wonderful food, try the campfire shake!

We were seated right away, waitress was attentive, food was quick and good. We did not feel rushed. Good for kids

We had great food at a wonderful table downstairs. The best part was Delfin our server! He was our server in September as well. He remembered us, where we were from, what we ordered & gave us the same 5 star service again. We will return to see Delfin each visit to NYC. He is a treasure! Thanks for making our dinner phenomenal!

This is the second time in two years (2019 and 2021) we have eaten at Bill's Bar and Burger while visiting NYC at Christmas time. This is a particularly great place to eat if you are visiting Rockefeller Center for Christmas as it is located inside the Center right by the Rockefeller Center Christmas tree. I have eaten burgers at Bareburger, Shake Shake, the Burger Joint, and other places while in the City, and Bill's is as good or better than any of them. Their shakes and fries are great too. I would highly recommend reservations through Open Table though and make it as early as possible if you expect to be seated right away. The wait line was very long but we were seated within 5 minutes with our Open Table reservation.

Very bad service and the food was horrible cold horrible taste

Service was terrible. Asked 3 different people before finally getting a waitress. Food was decent but nothing too special.

Perfect spot for lunch with friends before seeing the Rockettes. Service was excellent as well as the food.

Burgers , not so great
Had a better burger the next day at the airport

Also I requested a booth , they sat us at a booth . And then they moved us to a table for some reason . And no one ever was seated at the booth .
So that's annoying since I requested it in advance .