Beautiful free birthday cake with fruit topping!
Not terrible but not great either. The food was not correctly cooked. Service was a bit lacking but management was good. I hate to say this but the food runner had really bad BO. I don’t think we’ll be back soon.
Nice restaurant, the Chop sauce is amazing and although you don't see corn on the menu, ask for it as it's amazing!
We had previous excellent dining experiences. This one was not the best. We were seated in the bar area toward the end of happy hour and there was a ton of both customer and employee traffic. Our server was good, but not outstanding..not terribly sensitive to our desire to have a quiet dining spot. The steak that my husband had was excellent. My fish was just so so.. For the price..the service, food and ambiance should have been stellar
Awesome spot, great food, service was excellent, awesome atmosphere!
Always a great time.
Great food, very pleasant staff, and the place has a very unique feel. Will be coming back :)
A delicious birthday dinner. Service was amazing, dinner was delicious, setting was perfect. Pre ordered the celebration cake and it was amazing. A perfect night.
Our server Stephanie was excellent she knew the menu made recommendations and was very attentive.
The restaurant and bar area we’re extremely crowded likely because we were there at the end of happy hour.
The happy hour food quality was very marginal however the drinks elections were surprisingly good unfortunately our server seemed overwhelmed with the crowd and gave us a very poor attention
Excellent as usual.
Our waiter Dave was the best
Took the wife for her birthday and No Lamb Chops very disappointed.
Hostess who sat us was not helpful at all. In a place that was fairly empty we requested another table as our table was wobbly and on an angle. She was fairly rude to us and didn’t care and basically said, “oh well”. Our server made it up with his service but the hostess really made my night irritable.
The food was amazing and we had great service. Looking forward to going back!
Service was great food was very good . I really like it thanks for having me
Great food and service! We had a wonderful time.
This was awesome - very happy I tried this and well worth the drive in. Not only is it a re purposed train station, the food is amazing. Have to try: steak bites appetizer with their signature sauce.
Food excellent service good if a bit overwhelmed
Table next to overly loud
The restaurant was packed and very lively. Food and service were very good. Thought that menu was very limited and very pricey compared to similar restaurants.
Always amazing food and service! Never say no to the sea bass!
Best steak in town, fun atmosphere and a friendly wait staff - our waiter Dave was very funny
It was my first time at Big Rock and our waiter Dave was very friendly and knowledgeable. He offered to show us around the restaurant and told us the history of building being a train station. The food was really good and I liked the atmosphere. I’ve made it a goal to try every fancy steakhouse in the area and I only have a couple left. Big Rock is definitely one of my favorites and we will be back for sure.
I always wanted to check this place out, I found out I wasn't missing anything. I recommend passing this one by the area has so much more to offer.
Our waiter for us 2 was overbearing boardering obnoxious after my friend arrived. Overall he was condescending like he was doing us a favor by serving us. He ignored me 15 mins before he came over: I had ordered a brut Prosecco that turned out to be sugar water and I wanted if exchanged. As said took 15 mins for him to stop chatting with his colleague to see what I wanted.
The food was okay: the Cesar salad was ice cold (pre prepared stored in the fridge) and mediocre, the shrimp dish was good, the cheesecake dry.
Then to top it the waiter had the audacity to run the bill including a 20% gratuity without my permission! Rude
Our group meets once a month for lunch. Our visit to Big Rock was a big hit. The staff was friendly, the food was delicious especially the short ribs. The server was attentive. The room was warm and comfortable. We could not have asked for a better get-together and will be back.
I would like this review to be shared with the owner or manager. My husband and I went there for Birmingham Restaurant Week. They had a special menu for a great price. We went there for lunch which was a three course meal for $15. Once we sat down and the bus boy gave us water, he never spoke to us, but I saw him greet others that came in after us. The waiter, Todd, was passive aggressive didn't give us everything we were supposed to get with out Caesar salad without me having to ask twice. He even told me that what I had requested came only with the "regular" priced menu. I knew he was lying because I had that same exact meal before. He took our bread plate away and never asked us if we wanted more. I asked for a small box to take the remainder of my meal home, he never asked if he could box it up for me like I saw him do for others, and he came back with the biggest take out box ever. Then when he boxed our dessert he brought them in small boxes which would have been perfect for my "leftovers." Once he brought our bill, he told us that the gratuity was already included. So he walked passed our table four times before collecting our bill and then asked if we needed change. It would have only been about two dollars left, but we told him, "yes" because of his nasty attitude. I don't know if he was upset because of the price of the meal or if he just didn't want to serve us because we didn't look like him. His behavior made the experience very unsettling.
Restaurant week is always fun. I had lunch with my Mother, we both really enjoyed our meals. It was a great value for the fixed menu. This is one of my favorite places to have lunch.
Food was very good and everything was prepared as ordered. Service was a little hit and miss. After we paid the bill, our server didn’t check on us. We needed change (for valet) and had to find her. Also strange they charge $5 for valet, I would expect it to be comped. Not a big deal, but I feel the chairs need to be updated, they’re banquet chairs. There are plenty of options in the area and I expect something a little nicer for a steakhouse.
Outstanding cuts of meat, cooked simply to bring out the taste of the meat. Excellent sides and delicious desserts make for a lovely dining delight. Service is attentive and friendly.
I work at another fine dinning establishment in the area and I am very well versed with the difficulties of restaurant week for both the front of the house and the back of the house. Our service was horrible. Our server was beyond inattentive. We never received soup spoons leaving us to eat with teaspoons. We ordered additional sides to go with out RW menu entrees. These sides were brought our before we had finished our soup and 45 mins before our entrees arrived. Our entrees took 45 minutes from the time we FINISHED our soups and sides. Thats 45 minutes that we had nothing in front of use and not once did our server come by during that time (we probably would have had another drink at that point to kill time). We had to ask for steak knives when our server delivered our food. He looked flabbergasted when we asked and it wasnt like our steaks beat him to the table. We asked for separate checks which took some time which the server blamed on the managers claiming that they were responsible for separating the checks. When the checks arrived there was an automatic 20% gratuity added for a party of 3 because "its restaurant week". Again, I am a server just down the road in fine dinning and I get it. I get food takes longer and I even can appreciate to an extent the gratuity policy to protect staff. What I dont get was the improper service and unnecessary comments regarding management. We had to ask on many occasions for items, rarely saw our server, were served food out of order, and our food was overly salty. overall we were given a very poor impression of your restaurant. My bill was still fairly expensive as I ordered the upgraded menu items, additional full priced sides, and plenty of cocktails. I in no way should have received the service that I paid for at a DISCOUNTED price much less had my meal been fully priced.
Solid restaurant. Came here during restaurant week and had the 3-course meal option. The food was all quite good. Best part to me was the dessert: chocolate decadence was fantastic. Beer was quite overpriced. Overall, I don't think I'd pay full price for what I got. But for the restaurant week price, it was worth it.
Visited to celebrate a birthday that happened to coincide with restaurant week. Had drinks at the bar for happy hour (excellent pricing). We had oysters and enjoyed them immensely. Dinner was restaurant week Prix Fixe menu options and a great value. The mushroom bisque and Cesar salad were both delicious. Petit Filet was cooked expertly as requested and was a nice cut of meat. The NY Strip, however, ended up being overcooked (medium vs med-rare) but full of flavor. Took the desserts to go, and both the cheesecake and chocolate cake were rich. Wait staff was attentive and offered to replace the NY Strip, albeit too late.
Went in for restaurant week and had an amazing evening with my mom!! Our server, Mitchell was exceptional! The deal brought me in for the first time; the delicious food and superior service will bring me back!
My date night was amazing! My food and service was spot on! My leftovers went well with my pajamas and my favorite show! Thank you for the wonderful atmosphere.
My wife and I enjoyed “date night” at Big Rock. The food, wine and service was great as always. Kevin, our waiter, was as helpful and humorous as always!
Great! No complaints
Food quality is not competitive with other steakhouses in the area. We ordered a total of 5 dishes and three were not very flavorful.
We were terribly disappointed in the service/waitress. The food was wonderful though.
Every year after Christmas just the family go out for a nice dinner. This year we went to the Big Rock and we couldn't have been happier. The food, service, and atmosphere was excellent! Highly recommend for a wonderful evening out.