Big Easy Canary Wharf

3.9
4069 Reviews
£26 to £40
Barbecue
Big Easy Bar.B.Q & Lobstershack. Home smoked Bar.B.Q, Fresh East Coast Lobster,Frozen slushy cocktails, over 500 whiskies, rums, ice cold beers on tap, live bands every night. We are a local institution, with an international following.

Our truly spectacular venue at Crossrail place, Canary Wharf can also host parties & events of all kinds from 50-500. We proudly feature a wow factor 10m bar, The Rum Lounge Bar (hosting up to 100 guests) an elegant Private Dining Room, The Captains Table (seating up to 26) not to mention the wrap-around external terrace with sweeping views over the dramatic skyline of Canary Wharf the City of London - no better place to watch the sun set with Daiquiri in your hand!

*Please note our kitchen closes 30mins prior to our closing time

Support Big Easy Canary Wharf during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 4069 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.9
service
4.0
ambience
3.8
value
Noise · Energetic
78% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined 9 hours ago
Overall3food5service1ambience5

I have orderded starters and mains together, we have got separate, burger order without chips, we have got withs chips and separate salads, plus 2 pounds

OT
OpenTable Diner
London
1 review
Dined a day ago
Overall1food1service4ambience2

One of the worst meals I ever had. The quality of the food was questionable at best, while the prices weren’t representative of what you were getting. I would honestly suggest getting frozen lobster or wings from your corner shop instead of wasting your money there. Having said that, service was fast and polite.

OT
vipOpenTable Diner
London
3 reviews
Dined a day ago
Overall5food5service5ambience5

Great food and endless drinks. Great value for a Sunday Brunch.

OT
OpenTable Diner
San Francisco
1 review
Dined a day ago
Overall4food5service3ambience5

Really good food and restaurant. But felt a bit rushed out of the establishment where plates were taken off the table with food on them after only sitting down for about 1 hour. When you spend £80 on a lunch you'd expect to not be rushed out.

m
martinh
London
2 reviews
Dined a day ago
Overall5food5service5ambience5

Opted for the unlimited bbq and prosecco brunch...The food was the best we have had to date and kept coming until we were all totally stuffed. ...The prosecco too was replenished within moments of asking.....The service was outstanding......Thanks all, but especially Davida and Ivana for making our Sunday brunch such a good one....
Hope that they keep up those standards...

OT
OpenTable Diner
London
1 review
Dined a day ago
Overall5food5service5ambience5

Food was great, service was great, everyone was very accommodating and lovely. 😊

LI
LauraI
London
3 reviews
Dined 2 days ago
Overall2food1service2ambience1

Slow service (I think mainly due to the layout of all tables spread around the outside)

Average drinks
Questionable food

KG
KatieG
New York Area
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great food, great service, great music - great place!

OT
OpenTable Diner
London
2 reviews
Dined 2 days ago
Overall4food2service4ambience4

Everything but the food was good, on this occasion
The quality of the food was poor

HT
HuckleberryThumperjuice
London
1 review
Dined 2 days ago
Overall3food4service2ambience4

Third time coming to Big Easy and noticed a change in service. Had to ask multiple times for drinks, food, missing cutlery and the bill. After waiting for over 25 minutes for the bill to arrive we had to go out and pay up front.

Food still good, hopefully just reopening teething errors.

l
luvmegrub21
London
8 reviews
Dined 2 days ago
Overall5food4service4ambience5

Was a lovely day to eat outside. Food was good and Prosecco plentiful! Fab

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall4food4service3ambience4

Overall we had a nice time - the service was inconsistent. Lots of waiters/waitresses around however any request (eg for another drink, sauces etc) got lost for about 10/15 mins and sometimes we had to ask again. We had fun though - boozy brunch on the terrace in the sunshine :)

W
Will
London
21 reviews
Dined 2 days ago
Overall5food4service5ambience4

Excellent service levels in my opinion. Good as it gets. Vibrant atmosphere! Fun and enjoyable.

EA
EllenA
London
1 review
Dined 2 days ago
Overall3food2service5ambience5

Food wasn’t great but bottomless brunch drinks were good. They left the bottle and jug of frozen mojito so was great. Romona was wonderful and Yasmin. Would do brunch again.

RJ
RoryJ
London
1 review
Dined 3 days ago
Overall5food5service5ambience4

Great experience with el fresco dining. Food and staff were great, highly recommend!

O
Olly
1 review
Dined 3 days ago
Overall5food5service5ambience5

Unfortunately it was cold being outside
But the food was good and the service was also good
Definitely look forward to going back
After May 17

AD
AlexD
1 review
Dined 3 days ago
Overall3food3service3ambience2

Lobster was a bit bland , service could be a bit better with me having to constantly make awkward eye contact. Ribs could be seasoned a bit more with some sort of BBQ sauce.

JH
JohnH
1 review
Dined 3 days ago
Overall1food1service2ambience1

Very disappointed.
Opening back up after lockdown, you would have expected Big Easy to have had time to organise some outdoor heating but not a heater in sight.
The young lady that served us did her best but was having to fight off the attention of a group of lads who were intent on getting as drunk, loud and obnoxious as possible. Not the sort of environment for a family meal out.
The food was average at best and not helped by the fact that it didn’t keep warm for long.
I had the platter and the meat was fatty and greasy.
Certainly not worth the £210 including a service charge for poor service.
Why do these places cram you on a tiny table and then serve your food on massive trays. It cramped, uncomfortable and cold.

OT
OpenTable Diner
Essex
1 review
Dined 3 days ago
Overall1food1service1ambience1

Worst service I’ve ever experienced. Didn’t get our orders taken and when we finally did, they admitted they hadn’t put the order through. Waited 45 minutes for drinks (which were wrong when they arrived) and even longer for food. When trying to complain, staff ignored us. I asked to take the service charge off the bill and they still charged us.

MD
MichelleD
London
1 review
Dined 3 days ago
Overall1food1service1ambience1

Bad service, food wasn’t as good as the last time I visited, had to claim money back.

F
Foodie749
London
2 reviews
Dined 3 days ago
Overall3food3service3ambience3

The servers forgot our food and had us waiting for an hour and a half. Thankfully we were served for free to compensate for the long wait.

ML
MissL
London
3 reviews
Dined 3 days ago
Overall3food3service4ambience4

There could be a few more options for those with allergies

U
Unhappycustomer
London
1 review
Dined 3 days ago
Overall1food2service1ambience1

Not the greatest experience and service was very poor.

OT
OpenTable Diner
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

Excellent service and the food was delicious!!

SH
StephenH
London
2 reviews
Dined 3 days ago
Overall5food5service5ambience3

Great food, shame no live music, but given the circumstances not a problem, but would like to come back when this can happen. Would have liked to have sat at the front of the building, but not a major thing.

m
megg
London
1 review
Dined 3 days ago
Overall2food2service2ambience4

They have increased their prices, massive due to the pandemic but the quality of food had really gone down.not as it use to be.
Cold, very poor sevice!

L
Lorose24
London
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Great to be back out eating again and great first experience after lockdown. Recommend Thursday steak, lobster and half a bottle of wine x

K
Kevin
London
26 reviews
Dined 4 days ago
Overall2food2service2ambience3

The staff are very friendly but unfortunately the restaurant seems to be understaffed and service is very slow. The ribs were very good but got cold very quickly as there is no heating when sitting outside. Two of the prawns I had weren't fresh.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall3food3service1ambience3

Nice atmosphere and food was nice. Not enough heaters in the outdoor area though and the service was shocking. Staff were frustrated, confused and inattentive - usually a sign of poor resources and management rather than the frontline staffs fault though. We paid the service charge out of obligation but really it was a bit disappointing to be put in a position where we felt like a burden, refusing food we hadn’t ordered, asking to be refunded an overcharge etc.

Fine overall but I certainly would recommend to anyone coming for an occasion like we were.

NB
NigelB
London
1 review
Dined 4 days ago
Overall2food2service1ambience1

Cold food and slow service. Been here loads of times and been great. This time a totally different experience

OT
OpenTable Diner
London
1 review
Dined 4 days ago
Overall4food5service5ambience3

Great value classic American food! The patio is very windy and cold. My friend and I weren’t fortunate enough to be seated under a heat lamp but the staff were considerate and offered us blankets! Will surely be eating here again.

s
stevend
1 review
Dined 4 days ago
Overall3food4service2ambience3

Don't want to come across nasty or narrow minded, but there's been a long wait for places to reopen - and poor service should just not exist. It wasn't that it was overly business but our server really gave the impression they had somewhere else to be. Not knowing what was available made choosing hard, and having to go and find them to order a round of drinks - feels you're doing them a favour by being there.

food was good and we will return!

HS
HannahS
London
1 review
Dined 4 days ago
Overall4food4service3ambience3

Tasty and affordable food. The staff were very friendly.

h
hnglvs
1 review
Dined 5 days ago
Overall5food5service5ambience5

The staff were extremely nice, the food tasted amazing (I had the lobster) and the portion sizes are big.

T
Tamsin
1 review
Dined 5 days ago
Overall1food4service1ambience2

Where do I even start?

I put in a request before we arrived to have a table near a heater as we would have a baby with us, confirmed that they will honor my request. Arrive and get told “oh we see you put in a request, but there’s no table available by a heater”. What’s the point in pre-requesting then? Get put on a table right next to the escalators, which had no vibe at all, at was in a direct draft so it was freezing! We requested to be moved once another table opened up, people came and went and we were never moved.

We then placed our food orders. Food came really quickly, bar one person’s. They got the order wrong to begin with, then took forever to bring the right order. So long that when the rest of the table had already finished eating, the person missing their food walked inside to go and find out what was going on (this after we had asked our waiter about 5 times regarding the missing food), she then requested to speak to the manager who said, “I’m too busy to talk to her now”. Eventually her food came. The food was tasty, but the lack of caring that was received with the manager combined with the incompetent kitchen, left a sour taste.

Our waiter (who was great throughout) did try his best to rectify the situation and did remove her meal from the bill which we appreciated, but it was all enough to ensure that we will not be returning.

Such a pity as it has such potential.

A
Avoozl
1 review
Dined 5 days ago
Overall5food5service4ambience4

Very good burger and lobster. Also a lot of nice draft beer.

SC
SamC
London
2 reviews
Dined 5 days ago
Overall4food5service4ambience3

The food was brilliant and the majority of the wait staff were efficient and friendly

AL
AltheaL
London
1 review
Dined 5 days ago
Overall3food3service2ambience2

We attended big easy for a birthday and were placed on a table
Without heaters, we asked if we could get a table with heaters on after waiting for approx 30 mins we were moved. After being re-seated we then had to wait another 30 minutes before we had to ask about being served. Once we were served we asked all food to come out together but this did not happen and we ended up accepting the dishes that did not arrive.
The food was okay, it has been better and although the staff were lovely we were not impressed with it over all.

OT
OpenTable Diner
London
7 reviews
Dined 5 days ago
Overall4food5service4ambience4

The only reason 5 stars was not granted was because some staff had their masks under their noses. This is a high anxiety point for me, otherwise everything was great!

AK
ArshadK
London
1 review
Dined 5 days ago
Overall2food1service3ambience1

Heaters weren’t working outside.
Shouldn’t of been taking bookings.
Food very average.

FAQs

Big Easy Canary Wharf offers takeout which you can order by calling the restaurant at 020 4580 1172.

Big Easy Canary Wharf is rated 3.9 stars by 4069 OpenTable diners.

Big Easy Canary Wharf does offer gift cards which you can purchase here http://bigeasy.co.uk/#home-gift-vouchers.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.