Big Bowl - Edina
Great food, and helpful attentive staff. There were 7 7 of us and they nicely accommodated our request to change our reservation time.
I will preface this with saying we loved this restaurant for years and years and can be considered regulars but things have taken such a nosedive over the past few years that I think we are giving up on this restaurant. I made a reservation and approached the host desk, was not greeted by this very unprofessional and flustered young man. When I finally got his attention, I asked for a booth. No response so I waited a bit and asked again. He said: ‘Yeah, give me a minute!’ A simple acknowledgement of my request would have been appropriate. He seated us near a side cash register where all the teenage wait staff spend much of the evening loudly screwing around. The restaurant and restroom were very dirty. There appeared to be no manager on site. Our server was clearly untrained and was inattentive. My husband asked for a vodka martini and she had to come back to ask questions about his vodka margarita. Perhaps write the order down. My drink seemed to have almost no vodka in it and was not made correctly. The egg rolls were broken open during frying and oily, which has been the case the last three times. We had to search for the server to pay. All in all, it was a gross experience. No thank you. We’ll go elsewhere. What this place needs is some management. Also the bar is always sticky and unkept.
Great service and the food is excellent
Good not exceptional for the price. Service was good.
Food was tasteless. Not up to previous visits.
Delivered appetizers with the main course
Lovely place to spend some time connecting with friends and family. Not too loud so we can hear each other but lively energy. Foods was good and the service was appropriate- not hovering but showed up occasionally to check on us.
The service was poor , the food ordered was not as per the request , we got wrong things ordered , not a good experience at all.
I am gluten sensitive and ordered something with a gluten free symbol but felt terrible like I do when I eat gluten!!! So bummed as we used to love this place! We have been going for years but it had been awhile since we went. I am not sure why my tummy was so upset but it was right after the meal! The service was great and the rest of my family who is fine with gluten had a great experience! Ambiance is wonderful and it is very kid friendly.
The food was great as usual. Server would disappear for long periods of time. Also stacked dirty dishes in front of us and left them there for a moment while she got dessert tray.
We had a very nice server. We mostly (5 out of 6) did a make your own bowl. Mine had the wrong sauce on it. The manager took it off our bill. The portion size was excellent and the vegetables were very fresh. The last time I ate here the bamboo shoots were not very good (woody) but they were excellent today. Great variety of veggies. The cooks did a wonderful job preparing the bowls.
Poor service, cold soup, lost entree
great restaurant food is excellent and our server Emilio was superb
Our group arrived at different times, but everyone was gracious and helpful. We had time to visit, and did not feel rushed. Our server had a great demeanor and answered our questions well. When one guest asked a question about her meal after bing served, our server made sure to answer and made sure that her meal was to her satisfaction. Our server was pleasant, knowledgable, and kind, and made our experience most enjoyable.
Food was very good and plentiful and hot. Waitress was very friendly and helpful and efficient. All in all a pleasant experience.
Birthday lunch was a hit! Thank you Big Bowl!!
After waiting an extra few minutes for them to get our table ready that we reserved, we sat there for 15 minutes of not being greeted by anyone. There must have been 3-4 people just standing at host station or on edges with their ipads. The server at the table next to us even took their order, went around again, and then brought them beverages. Still never said anything "I'll be right with you" goes a very long way. Slow service, at a table where we couldn't move out our chair and it was loud for just a Thursday night that we couldn't hear each other talk.
Kid puked at table next to us, and it room staff 10 min to help. Yup.
We made a reservation through Open Table. We were seated immediately. Our waitress was fabulous.
The food was great, as usual. We played cards at the table, and were not criticized.
I will say that the service was impeccable. What a delightful waitress we had! Our dishes were average, but on par for that type of chain restaurant. Will go again if I am at the Galleria but will probably try something different.
This a dinner for a group of 9 people to celebrate two birthdays; I ordered the featured Pad Thai which was a grilled salmon pad Thai and the salmon was hot but the pad Thai was lukewarm; otherwise OK, but not great
We love Big Bowl!!! It is one of our favorite places to have lunch or dinner! It is hard to try anything new since we have our favorites, teriyaki fried rice and a fried noodle entree. They are fabulous!
Waiter was slow, slow, slow - and the restaurant was not busy. Took 15 minutes for my son to get his beer after ordering. Water glasses were not refilled. We ordered an appetizer which came out with the rest of the food. App was only lukewarm. I'm sure it had been sitting on the counter for awhile. Many of the veggies on the stir fry bar were out. Also, the stir fry bar entree seemed rush. Some of the veggies were raw and they forgot the peanuts on top of the panang curry dish. Really disappointed with this trip to Big Bowl. Hoping this was just an off night.........
I'm adding this comment (a day later): I received a call from the Manager at Big Bowl today to discuss my review. I very much appreciated the call and applaud this restaurant for taking the time to read their customers' reviews in order to make improvements. Therefore, I would definitely recommend this restaurant. We will for sure be back.
We ordered the Kung Pao and what a disappointment! What happened? We’ve been getting it for over 20 years - why did you change the taste of the brown sauce?! Please bring it back!!!
As always, good food and great service. Particularly liked the Ginger Shrimp and Scallops!
Had a friend who had recent surgery and needed to elevate her foot at a table. We wanted to order half price apps and cocktails but were told policy is we needed to eat them at the bar? This wasn’t possible given the situation. Just a very odd policy given it was not very busy. My 2 friends were disappointed.
Celebrated a birthday with drinks, appetizer, entrees, and dessert. Everything was very good.
Always good, always consistent. Really appreciate that they use as much locally grown produce as possible.
It was great but noisy! Food always excellent.
Hard to hear when talking at table, have felt that way since it opened. Acoustics not great for conversation.
Big Bowl never disappoints. Delicious food and great service.
Had a 6:45 reservation for a large party of 10 Madson Open Table. Not seated until 7:30. Server was terrible. Food was very good
I went in today with my girlfriend for our anniversary and our experience was not good at all. My stirfry dish was not good , they brought our food to the table really fast which is awesome, but the vegetables we’re raw .I ask the server if she can take it back and have them cook them well, she came back with the plate and the vegetables were steam which is not how the stir fry should be. I ask the manager if they can make it again because steam veggies doesn’t taste good. The plate took a long time to be cook and when it came back the manager just put it on the table and walk away with out even asking if it was ok this time, the plate was not correct veggies were just steam with lot of water on the bottom, that’s what happen when you steam veggies. I couldn’t eat . I feel they need to recalibrate with the cooks and make sure that they are cooking it the way it supposed to be . Especially when you paying for it. I Been eating at this location for the last 9 years and is the first time that I have to look at the person in front of me eat while I have to wait for my plate to be cook 3 different TIMES! And on the end I have to leave with out eating something .
A night out with our high school aged kids. All was as expected.
Not great this time. Wife's pad thai noodles were excessive, chopped up and soaked in sauce. Daughter's chicken was extremely dry. Other daughter's sesame chicken was essentially scallions and some chicken. My king Paolo chicken was pretty good. Service wasnt great either and usually this is better than the service at the Lincolnshire Illinois one but not this time. Ugh.
LOVE all the vegetable choices. Wish they sold wine by the oz. or 1/2 glass of wine.
My og go to place to eat! I LOVE the build your own stir fry with yellow curry.. and i always upgrade to fried rice!! YUM
Birthday dinner for my husband was perfect! Our server was gracious & knowledgeable, the food was excellent, and our table on the patio was quiet & comfortable. Thank you for making the night extra special with a complementary dessert with a birthday candle!
Great place but a little pricey considering overall quality of food. Server was very sweet. Selection is fine. Calamari was very rubbery (yes I know it normally is) but in a non fresh way. Only downside of meal. Wish dessert selection was more thematic. Husband and I hate the galleria but will come here for big bowl.
Big Bowl Edina used to be on my top favs for restaurants. However, quality service is lacking. The noise level during dinner hour is so loud. It’s no longer one of my favorite places.